From The Stupid Files: Y7, W29

 Day 105: Warmer, mid-70s; 89 t/a

ASM:  Maria

HC:  Austin

Loaders:  Jax, Isaiah

1) Wore dress croc on rt foot and did MUCH better!

2) Child was rude to her mom; I chastised her (mildly) and playfully bopped her on the head with a paint roller. Did NOT give her candy, but did give one to her mom! I do NOT reward bad behavior!

3) Took survey and griped about the part-time health insurance that only pays for my vision!

Outfit:  Spare parts tee; faded cut off capris, teardrop crystal danglies

Day 106:  Warmer, low 80s; 80 t/a

ASM:  Maria

HC:  Austin

Loaders:  Jax, Jack

1) Things were slower, so did my LU, SMART CS training, and the Credit training.

2) Customers 'expecting' carts to 'miraculously' go where they're supposed to?????

3) Discovered we're getting another raise....but those from now on are performance-based (SMART service, surveys, credit apps). I'm screwed, unless I go back to bribing for surveys again.....ugh.

4) Went in and spoke to Holly about our crappy insurance, and discovered how to contribute/take advantage of the LERF system. Short term disability is probably NOT the way to go.

Outfit:  Alaskan Hwy tee, faded cut off capris, large gold hoops

Bought a Halloween tee:)

Day 107:  LHS Homecoming Warm, mid 80s; 94 t/a

ASM:  Daniel

HC:  Austin

Loaders:  DS Charlie, Conrad, Jack

1) Told customer to get plywood; went down 20 with empty cart to talk to Jack.  *eye roll*

2) Was sent to lunch at 8

3) Tried to call Electical and Plumbing; couldn't get a hold of anyone. Sent Conrad to help customer.

4) Perfect score on LU!

Outfit:  Vancouver Aquarium tee, faded cut off capris, sea horses

Off tomorrow, unless they call me in:)

Day 108:  Hot, mid-90s; 93 t/a

ASM:  Alex

HC:  Kaitlyn

Loaders:  Jax, Isaiah

1) was BUSY until 6:30!

2) #NotSamElliott was in the store!!

3) Did 83 t/a from 3-7pm alone!

Store Meeting:

Went well; Maria made steak and chicken tacos!  YUM!  Raven, Isaiah, George, and some others won awards; Alex sang a Spongebob Squarepants song:)  Man has a good voice!

From The Stupid Files: Y7, W28

 103: Warm, low 80s; 77 t/a

ASM:  Maria

HC:  Austin

Loaders:  Jack, Conrad

1) Kaleb has quit, so had no loader until Conrad arrived at 4:30 (Jack arrived at 6).

2) Customer returned 73 pickets, 7 4x4s, and 5 2x4s, plus a lot of hardware items.

3) DS Ian went to lunch; 5 mins later, needed 2 o/r!  Fortunately, Shelly arrived.

4) Before going to break, something went down my throat as I was ringing up a customer....eyes watered, nose ran and was coughing! Finished the transaction, logged off, and blew my nose.

5) Took my pain meds after lunch, but it didn't kick in. Took off my shoe and walked around in a slipper and sock for an hour.

I might call in tomorrow; this pain is getting unbearable.

Outfit:  White USA tee, dark cut off capris, Yukon color danglies, brace.

Called off 9/2, due to too much pain in both calves

104:  Rare Sun Cool, low 70s; 93 t/a

ASM:  Alex

HC: Kaitlyn

Loaders:  Jax, Isaiah

1) I was cranky about an hour into my shift. We were busy; my back hurt; my foot hurt; whomever had closed Sat had used the wrong trash bag in the larger trash can, AND someone had made coffee.  The place was a mess.

2) I got irritated by people just leaving their damn carts in the walkway.

3) Jax pissed me off when he zoomed past me w/o grabbing my trash 1st.

Outfit:  Gray IN tee, faded jeggings, thin gold hoops.

From The Stupid Files: Y7, W27

 Day 99: Cool, mid-70s; 83 t/a

ASM:  Maria

HC:  Austin

Loaders:  Kaleb, Jack (called in); Conrad

1) Jack was MIA, due to injury last night

2) Kaleb went home around 6:30, due to family issues

3) Had a new LU....did half of it.

4) My feet hurt while standing

5) Got to see former loader Vince!  He got taller over the summer, ha ha....

Outfit:  Blue LU tee, long capris, small gold hoops

Day 100: Cool, mid-70s; 87 t/a

ASM:  Daniel

HC:  Austin

Loaders:  Kaleb (left early); Isaiah, Conrad

1) Customer didn't understand the tool special and kept insisting the tool 'was free'. It SPLITS THE COST, YOU MORON!

2) Wire's barcode was damaged, and couldn't find it in item look up. Fortunately, Josh was there and was able to go get the item #.

3) Kaleb left early, this time due to dropping concrete off forklift tines, and running into a pallet of lumber.

4) Called and paged tools twice and still had to call ASM Dan to unlock the cage.

Outfit:  Dept of having fun tee, long capris, small textured hoops

Off the next two days, to go to Lafayette!

Day 101:  Warmer, low 80s; 90 t/a

ASM:  Alex

HC:  Kaitlyn

Loaders:  Jaxon, Kaleb (called in??), Conrad

1) Kaleb was a no-show

2) Customer bought 30 sheets of plywood, then was horrified by the cost ($30/sheet)...."They were $10 earlier this year!", so returned them. But since he'd paid with a check, was given the $$ on a merch card. He wasn't happy about it.

3) Forgot to take my pain meds at lunch, and by 9, my feet were throbbing!

4) Went to put trash in hopper, but Jax had just left with it.  Conrad said he'd take care of it.

Outfit:  Kind People tee, long capris, brace, sapphire hoops

Off tomorrow; hoping to attend Kenny Stevenson's Celebration of Life.

Day 102:  Rare Sun warmer, low 80s; 110 t/a

ASM:  Daniel

HC: Isaac

Loaders:  Jax, Isaiah

1) My feet were killing me, so secured permission to wear my slippers.  I'll wear my shoe on the left, since that's the one which bothered me the most.

2) Customer arrived at close with the wrong battery. Isaac found the correct one.

3) Ran out of $5s and $10s, and low on $1s, but fortunately didn't have to jump to #2.

4) Think loader Kaleb qut....

Outfit:  Gold tee, long capris, brace, small diamond flower posts

From The Stupid Files: Y7, W26

Day 95: Hot, humid, mid-90s; 72 t/a

ASM:  Daniel

HC:  Raven

Loaders:  DS Charlie, Jax

1) No one did returns while I was gone; took most of them back before lunch.

2) Man came to get order; left just before it was brought forward. He told us he was told to come to Pro desk; turned how he'd NOT been to CS yet!

3) I'd opened the large door for a large order, then kept it open for another customer; #1 decided to CLOSE it just as #2 was about to exit!

4) Customer gave me his phone # for tax exempt, but it didn't take off the tax. Then we were unable to refund the tax!

5) I was nearly finished with my final 3 returns at close, when ASM Daniel decided to let everyone go!  He said he'd take back the final return for me, and let me clock out.

Outfit:  Blue LU safety tee, faded cut off capris (rolled down); tiny silver hoops

You never appreciate a moment until it becomes a memory (I think was the quote I just heard)

Day 96: Cooler, high 70s; 71 t/a

ASM:  Daniel

HC:  Isaac

Loaders:  Kaleb, Jack (called in)

1) Customer had 'starter strip'; turned out to be undersill.

2) Customer wanted 50 lb concrete, so rang it up. But when her companion showed up, he had the fast-set. Had to refund/rebill

3) Reeses PB sticks wouldn't ring up, so charged him for 2 Kit-Kats

4) Discovered my light had been off since maybe 8pm, when I returned from lunch???

5) Kaleb was handed some signage to put up at 9:45; apparently CORPORATE's coming tomorrow?  Both Star Wars order pickers are down....he has 8 pallets in aisle 21 he can't put up until they're working....oooooh boyyyyy.....

Outfit:  Black cap sleeve blouse, faded cut off capris (rolled down); sapphire hoops

Day 97: Cooler, high 70s; 59 t/a

ASM:  Daniel

HC:  Austin

Loaders:  Kaleb, Conrad

1) Conrad's back!!!!!

2) Was 90 mins late, due to D's urology appt in Evansville.

Outfit:  Black Mom tee, dark cut off capris (rolled down), large zirnonians

Off the next two days for Geek Con on Sat!

Day 98:  Rare Sun Cooler, mid-70s; 89 t/a

ASM:  Daniel

HC:  Kaitlyn, Isaac

Loaders:  Jack, Isaiah

1) Cust told me no PO, then AFTER I hit 'no', told me to put Petersburg.

2) Customer gave me his phone #, then had me scan his QR code.

3) Fri-Sat closer left coffee carafe, AND didn't put any trash liners in the Pro can or the large one behind the Coke pallet.  Grrrr....

4) My dustpan was MIA.  Had Yancy help me sweep it into a snow shovel, so I could get rid of the spilled concrete in front of my register.

5) Customer saran-wrapped his boards to the vinyl siding, obscuring the bar code. Had to look it up.

Was just in a 'mood' from the get-go; was VERY happy when we closed!

Outfit:  Black lace tee, faded cut-off capris (rolled down), silver chains

From The Stupid Files: Y7, W25

Day 91: Hot, mid 90s; 75 t/a

ASM:  Alex

HC:  Austin

Loaders:  Kaleb, Jax

1) After I went to break at 5:15, Austin sent me to lunch at 6,

2)  *grinding my teeth* Alex asked me to clock in and out at the Pro desk, b/c 'it throws everything off'...nevermind the fact i was stopped by a customer at PLYWOOD! 

Asked Keri about it; it was b/c 'we're short-staffed'. WE'RE ALWAYS SHORT-STAFFED!!!

In hindsight, I *should* have told Austin to go help the customer, instead of returning to him when I asked him to give me the price of the 5 black-striped plywood.  It was the one the customer was looking for.  Oops, I'm sorry; I felt it important that I tell him. Not, 'I'm sorry, I need to get back to my register.'  Talk about VOC....'I needed help, but she was too busy/in a hurry to help'.....*eye roll*

Outfit:  Gray Plank LU, dark cut off capris, thin gold hoops

Thank god I'm off the next two days.  I need to cool off.

Day 92: Hot, humid; 76 t/a

ASM:  Maria

HC:  Austin

Loaders:  Kaleb, Jax, Isaiah

1) 2 customers left their return carts by my register *eye roll*  What, they think they'll magically roll themselves back to where they belong, or out of the way?

2) Discovered whomever closed while I was off never gathered up the trash. Plus the floor was filthy.

3) Zach's birthday, so Kem had made a lemon cake.  Delicious; I ate 2 pieces:)

4) Spun the prize wheel and won the Shark board:)

Outfit:  Indian motorcycle tee, dark cut off capris, double heart danglies

Day 93:  Hot, mid 90s; 85 t/a

ASM:  Alex

HC:  Austin

Loaders:  Jax, Isaiah

1) Man wanted to return boards; I charged him instead!  Fortunately he returned and was able to straighten everything out.

2) Opened the large door for customer with 3 carts; they went through the side door instead. WTH???

3) Alex talked to me about the 'constant' paging....told him apparently I cannot judge time-lapse; thought I was doing it every 2-3 mins, not every 30 seconds!

4) Had a shadow from 8-close, Talon.  He's in conservation at the university, in his 1st year.  He wants to do cave rescues.

Outfit:  Star Wars tee, dark cut off capris, r/w/b stars

Day 94:  Rare Sat Hot, mid-90s; 58 t/a

ASM:  Alex

HC:  Austin

Loaders:  Kaleb, Isaiah

1) Kaleb threw a sack of concrete over his shoulder; it split, dusting him from head to toe in concrete!

2) I told Kaleb there were still cupcakes on the shelf; he asked, "Did you just call me 'Cupcake'??

NO, I did NOT!  LMAO!

Outfit:  Lt blue USA tee, dark cut off capris, thin gold hoops

Off tomorrow for Belle and Olivia's baptism!

From The Stupid Files: Y7, W24

Day 85: Cloudy; storms; low 80s; 67 t/a

ASM:  Maria

HC:  Austin

Loader:  Jack, Kaleb (called in)

1) Was late, due to signing granddaughter A up for classes at Clark MS, then giving Sara the 'grand tour', since she never got one last year.  Stopped by Hibachi on my way out and bought a shimmer dragon for $16!!!  Those go for $40 at cons!

2) Stormed; didn't have a lot of customers. And only 2 after I returned from lunch at 9.

Outfit:  USA Lab tee, long capris, large zirconians.

Day 86: Hot, low 80s; 101 t/a

ASM:  Maria

HC:  Austin

Loader:  Jax, Diana

1) Was disappointed that only Jax would be with me, but fortunately, no one needed him!  Diana showed up at 6:30.

2) Scanner #2 would only scan 1st item; wait 5 seconds then scan 2nd....and so on.  Weird....

3) Ran short of receipt paper

4) Did my Harassment training and had an eye-roll moment....now we're instructed to 'be respectful of other's pronouns'.  Until I'm told otherwise, it's him/her.

Outfit:  Purdue tee, long capris, treble clefs

Off tomorrow, to take Ned to Washington and Alex clothes shopping for 'unmentionables', ha ha....

Day 87: Hot, low 90s; 87 t/a

ASM:  Alex

HC:  Austin

Loaders:  DS Charlie, Miguel, Diana

1) Fairly slow night

2) Alex griped when I returned items to Millwork, but didn't put it away, so went back and did it.

Outfit:  Gray America tee, long capris, large thin gold hoops

Day 88: Hot, mid-90s; 98 t/a

ASM:  Maria

HC:  Raven

Loaders:  Jack, Diana, Kaleb (called in)

1) Accidentally charged customer's CC instead of his LCC; had to refund/rebill. Fortunately, it was one of my frequent-fliers!

2) Kem accidentally took my Zebra to the back; found hers at #2, so gave me that one!

3) Customer was in a hurry and RUDE! Lady, I can only go so fast as the computer lets me.

4) Came back from lunch; Diana was dealing with a lady with the wrong tools, so was on #2 for 30 minds until D from Tools came down and worked her magic:)

5) Was busy until 9:15; did manage to sweep, pull trash, and clean the coffee bar.

6) Final customer had 3 carts at closing.  If I see them again, I'm going to propose they join Pro, since they spend over $2K EVERY TIME!

7) Met Greg Swindle from JHS, class of 1985!  He didn't spend much time in the nurse's office, so didn't know my mom.

Outfit:  Yellow Fla tee, long capris, sea horses

Day 89:  Rare Sat Hot, mid-90s; 68 t/a

ASM:  Alex

HC:  Austin

Loaders:  Jax, Kaleb (he's had transportation issues)

1) No break; Austin covered my pit stop

2) Kept thinking it was Sun; we were very slow.

3) Helped a customer with fencing; had to pull out my rusty basic geometry and figure out how many posts he'd need.  Turned out I was 1-2 off; Alex asked why hadn't I called him? Thought he was busy running things....actually, thought I could figure it out!

Outfit:  Gray flower USA tee, long capris, thin gold hoops

Day 90:  Rare Sun Hot, mid-90s; 37 t/a (4:30-8)

ASM:  Alex

HC:  Kaitlyn

Loader: Jax, Jack

1) We were SLOW!

2) Five mins after I arrived, both Kait and Alex asked if I was all right.  Alex told me I looked 'frazzled....I'd tried something different with my hair and it went wild!

3) Alex scolded me for not staying 'in my bubble'....I asked if I was allowed to breathe in the bubble?  LMAO!

4) Had three customers close to close, with the final one at 8:06.

5) Had a woman who wanted a Pro account, so she could get the discounted shipping on a delivery.  Thinking we closed at 7, she hadn't brought her cell phone (it was 6:30), then was relieved to find out we closed at 8! Managed to get her signed up, and everything went well. Jack took over on the register while I was getting her signed up.

Outfit:  Blue flowered blouse, long capris, silver crosses

From The Stupid Files: Y7, W23

Day 81: Hot, humid, t-storms, high 90s; 96 t/a

ASM:  Shannon

HC:  Austin

Loaders:  Jack, Damon, Diana

1) 30 mins in, had one customer asking about wire; another asking about drywall, all while trying to ring up a third!  AAARRRRGGGHHH!!!!!!

2) DS Keri pissed me off, telling me to clock out at the pro desk.  Fine. When she's there, I will. But when she's not, which is 90% more often the case, then I get to ignore her.

Outfit:  Red LU tee, faded cut off capris, large zirconians

Day 82: Hot, humid, mid-90s; 97 t/a

ASM:  Daniel

HC:  Isaac

Loaders:  Damon, Jack, Diana

1) When I returned from my 1st break, the cash button disappeared from the screen. Backed out; logged back in, and it returned:)  Weeeeiiiirrrd....Customer was even stymied!

2) Didn't go to lunch until 8:30; Jack had forgotten to tell Diana that Isaac asked her to cover it!

3) Thanks to ASM D doing a final perimeter walk, didn't clock out until 10:45!

Outfit:  I Blacked Out....tee, faded cut off capris, eclipse danglies

Day 83:  Hot, humid, mid-90s; 95 t/a

ASM: Daniel

HC: Austin

Loaders: Damon, Jack, Diana

1) Tried to find circular saw for customer; Jack (tools) finally showed up; it was in top stock!

2) Asked Mel to take boxes to my car and bring back another copy of PWT....he brought back LOTR.  Went out in the heat and swapped them out.

3) Corporate's coming tomorrow, so cleaned everything. Josh (flooring) and I emptied the trash in the break room.

Outfit:  Blessed G'ma tee, faded cut off capris, large zirconians.

Day 84:  Less humid, high 70s; 77 t/a

ASM:  Alex

HC:  Austin, Raven

Loaders:  Diana, Damon

1) We were really slow tonight!

2) As I went to lunch at 8, 5 customers got in line for Karen. I asked Diana to log in and help her out.

3) Was called into work tonight.

Outfit:  Livin' On a Prayer tee, faded cut off capris, red wavy.

Off to Lafayette tomorrow for Mom's 83rd birthday!

Off the next 3 days for Mom's 83rd birthday!

From The Stupid Files: Y7, W22

Day 77:  Hot, humid, 89; 76 t/a

ASM:  Shannon

HC:  Austin

Loaders:  Kaleb, Diana, Joey (NCNS???)

1) Was slammed at 5:30; Diana took over so I could do a credit app, then I hopped on #2, and we BOTH had VSPs!

2) Had pregnant lady not feeling well; I had Kaleb and Diana check on her. Kaleb went to LG and got her a chair; Diana got her some water. She sat down for about an hour until her hubby finished shopping.

3) Discovered no trash liners in #1 or the Pro trash can???  WTH closed last night?  Found out later it was a newbie.

4) Kaleb ripped the crotch of his shorts on a board; used packing tape to tape them up!  Diana and I laughed our asses off....he said, "Probably the only time I'm gonna say this....thank god I'm not hung like a bear!"  Found out later that same board tried to rip the tape off!

Outfit:  Blue MyLU tee, dark cut off capris, small gold hoops

Day 78: Hot, humid, high 80s; 77 t/a

ASM:  Shannon

HC:  Austin

Loaders:  Kaleb, Diana, Joey (NCNS??)

1) Reg #1 malfunctioned; card reader offline.  Reset pin pad, then entire system....nada. Reset everything again around 9, worked fine.  WTH???

2) Went to Receiving for trash bags; there were none.  Had to get a roll from CS.

3) My copies of PWT arrived; sold one to Gil for $15.  He tossed me a $20 and said, "Support your local authors. Keep the change."  Awwwww......thank you!

4) Erika came down and gave me my break at 4:30!  Shocked the hell out of me....then sent me to lunch at 6:15.

5) Had intestinal issue at 3:30 but was fine the rest of the night.

Outfit:  Black Eclipse tee, dark cut off capris, eclipse danglies

Off to take Mom to an appointment tomorrow!

Day 79: Hot, humid, low 90s; 81 t/a

ASM:  Maria

HC:  Isaac

Loaders:  Kaleb, Damon, Jack (new)

1) Discovered Loader Joe was fired, due to 3 NCNSs.  When I told ASM Alex about the night he'd gone home, he said he wished someone had told him why.  I hadn't thought to send him an EMAIL.  *head slap*

2) Kyle took us to the Roadhouse for lunch, and I ate too many rolls; by 4 pm, I was yawning!

3) I got my 5pm break; HC Isaac said we had plenty of people!  (on a FRIDAY???  That's amazing!)

Outfit:  Blue Vancouver Aquarium tee, dark cut off capris, sea horses

Off tomorrow for the KCARC craft fair!

Day 80:  Rare Sun; hot, humid, Thunderstorm; 85 t/a

ASM:  Shannon

HC:  Isaac

Loader:  Kaleb

1) Kaleb complimented me when I walked in...."I'm gonna have a great night; Molly's here!"

2) A customer told me he'd gotten mad at Ian, but 'there's a gal up front who always has a smile for me and gives me candy....her name is Molly."

3) Customers returned a window with a broken casing.  Told them to push it back to Millwork and swap it out; they left it up front. Where do they think I'M gonna put it???  *eye roll*

4) Tried to return an insulation machine, but nothing was working. Turned out I was using the wrong item #....geez.....

5) Had two customers at 8pm...."we didn't know you closed early on Sunday!"  Only for the past 5 years....

6) Admittedly, I goofed off today, rereading Playing With Time.  Only did trash at 7:30 and spot-swept.

7) DS Keri told me Kem complained I don't arrive until 3:05.  Really????  Okay, I'll start clocking in early.  Geez....

Outfit:  Teal blue tee, dark cut off capris, small blue danglies

From The Stupid Files: Y7, W21

Day 74:  Hot, high 90s; 58 t/a

ASM:  Alex

HC: Austin

Loader:  Kaleb

1) Found out I'm up to 7 absences, and I get 2 more.  I need to find out where my others went; I thought I was at 4 or 5!

2) Matt asked us to fill out a survey:

-What are my career goals?

-What do I expect from them?

-What can they do to improve?

     a) I expect to retire in 15 years

     b) I expect to be given the time off I need to promote my work and to take care of my mom.  I do NOT call out frivolously; I only do it in a dire emergency.

     c)  I would like to train the closers in Lumber; I would like 2 lumber associates scheduled; I would like 25-30 hours per week; I would like 2 head cashiers per shift; I would like faster response times to Code 99s.

3) Was 90 mins late to work, due to not leaving Lafayette until 12:30, and had to run by home, since I didn't want my laptop overheating, or my deodorant to melt.

Outfit:  Gold tee, faded capris (unrolled),  Forgot earrings.....

Day 75:  Sunny, storms, low 90s; 72 t/a

ASM:  Daniel

HC:  Austin

Loader:  Joey

1) Matt was thrilled with my typewritten survey (see above), and told me that yes, there will be 2 lumber associates in the evening.  Also, the store was supposed to get remodeled last year, but was pushed back.  It's coming....

2) Customer had 5 full carts, which took me half an hour to ring up.  Loader Joe hopped on #2 in order to bust the line!

3) Customer wanted to save $$, so I signed him up for a CC. But the verification went to his email, which he doesn't have on his phone, so called his wife. When he finally got a hold of her, I sent two more codes, and we got him approved.  THEN, in order to use the shopping pass, it went to his email (head desk), so I had him text the info. His phone refused to cooperate, so after the 3rd attempt, I called ASM Dan. We ended up just doing the 20% and scanning the o/r.  Customer went on his way.

4) Joe and a customer pushed in a heavy cart of lumber for return as I was going to lunch. I looked at him and asked if he was okay, which he replied he didn't know. I told him to sit down for a few.  When I returned an hour later, he had gone to lunch.....but by 9pm hadn't returned.  Praying he's okay!

5) Kaitlyn Stevenson agreed to take my Friday shift!  Holly still hadn't fixed it, and I didn't want to burn a point.

Outfit:  Black Alaskan Hway tee, long capris, tiny silver hoops

Day 76: Rain, mid-80s; 76 t/a

ASM: Daniel

HC: Austin

Loaders: Kaleb, Jax

1) Heavy rain around 4; lasted until after 5. We offered our umbrella to anyone needing to go to their car!

2) Kaleb was drenched after being caught in the 1st wave.

3) Kaleb went home at 8:30, due to being drenched AGAIN while helping a customer load his order!

4) Customer made 5 trips in to fix his leaky water pipes.  Hope the last trip did the trick!

Outfit:  Dark gray IN tee, long capris, thin gold hoops.

Off the rest of the week for the Imaginarium Convention in Louisville!

Have REALLY enjoyed the Muzak this week!

All Out of Love

Making Love out of Nothing At All

Blue Bayou

Sometimes When We Touch

Get Closer

Don't Cry Out Loud

The Pretender

Slow Hand

He's So Shy

Longer

Leader of the Band

Kiss You All Over

Fooled Around and Fell In Love

The Girl Is Mine

Sweet City Woman

Night Fever

From The Stupid Files: Y7, W20

 Day 73: Sunny, high 80s; 100 t/a

ASM:  Alex

HC:  Austin

Loader: Jax

1) Elderly man who only wears overalls with no underwear and no shirt was in. Fortunately, he smelled better this time!

2) Loader Fred complained about Jax not bringing in carts.  I pissed off Jax by calling him up, then sending him out. Later, he retaliated by shoving a cart at me, which nearly hit me. I stopped it with my foot and nearly fell over.

Outfit:  White Valspar tee, faded capris, blue sapphire hoops

Ended up calling in, due to my mom being sent to the hospital with sepsis and possible stroke. Will update soon.

Ended up spending the rest of the week with her.

From The Stupid Files: Y7, W19

 Day 68: Cloudy, humid, 90s; 101???

ASM:  Maria

HC:  Austin

Loader: Joey

1) Was very busy until 6, then was able to do LU and AP4Me

2) DS Ian had ice pops in the ice bin, so ate a red one. 30 minutes later, I slurred, "That'll be $324.06.." then enunciated it, and asked what was in that Italian ice? The customer, Joey, and I had a good laugh over it.

3) Had a customer wanting a fan, but we didn't have any in box. Offered to check them out, but they went on their merry way. A little while later, they returned; I rang up the fan 'needs loaded', as well as their other purchases, then hilighted their fan on the receipt so CS/ASCO would know it was already paid for, and sent them back to aisle 25.

4) Apparently, Gracie, our new trainee, had a rough day. With only one day of shadowing (that I know of!), they put her in LG, then ASCO, with NO training, and she didn't know what to do.  ASM Maria apologized to her. I showed her how I close down lumber, and she took some returns back for me.

Outfit:  Blue LU tee, dark capris, small gold hoops

Day 69: Sunny, less humid, upper 80s; 93 t/a

Ended up calling in on Tues, due to intestinal issues which hit at 2pm and didn't let up until 5:30.

ASM:  Daniel

HC: Kaitlyn

Loader:  No-show Joe

1) It was apparently 'Call-In Day', which I didn't get the memo and called in a day early, lmao! Kim, who worked my shift yesterday; Adrianne; and Joe.  Izzy covered the CS desk; Yancy came in and covered ASCO; Robin and I did our thing. Fortunately, NO ONE needed wood cut, or massive amounts of wood or drywall requiring a forklift! I had one customer with a pallet of cedar pickets, but those are in LG.

2) Pro customer had me get in Pro K's files to ring him up.  Only took me 2 tries to punch in the CC number.

3) Had to call Libby at 7:40 for a quick pit stop; as I was returning, I saw Raven coming to send me to lunch an hour earlier than the flow chart said!

Outfit:  Sage green 'flower' tee, dark capris, small textured hoops

Day 70:  4th of July; hot. muggy, 90s; 73 t/a

ASM: Alex

HC: Austin

Loaders:  Joey, Charlie, Kaleb

1) Discovered my intestinal issues are most likely caused by my meds being taken on an empty stomach! I'm suspecting the vitamin or Mucinex....

2) Had a contest to see which dept could sell the most fly swatters, bug bracelets, or American Flags. Front end is in 2nd place!

3) Other than being extremely hot (drank 2 bottles of water in 2 hours), shift was fairly good.

Outfit:  Blue 4th of July tee, dark capris, 4th of July earrings and scrunchie

Day 71:  Rare Sat; sunny, hot, mid-90s; 151 t/a

ASM:  Shannon

HC:  Isaac

Loader:  Kaleb

1) Was asked to come in due to Yancy calling in. Our plans had changed (was supposed to go to E'ville to take the daughter to dinner, but her back's out.  Doing it next Sat instead.), so agreed. Went in at 2, and barely even had time to grab a drink of water! Solid until nearly 6!

2) Was able to 'boss' Alex....I needed a forklift, but Charlie had left and Kaleb wasn't in yet. He told me to page....I asked if he would do it; I had a line clear back to aisle 19. I went back to ringing up; he made the page!

3) Traffic slowed down around 6, and was able to start the closing duties.

4) Kait swapped shifts with me; I'll take her Sunday (13th) and she'll take my Friday (11th). She's trying to arrange a way to take my Wed, so I can do the IG interview.

5) Passed out free ice cream and freezer pops:)

6) Had a Haitian man come up with road marker flags and an American Flag, and asked if that was okay to put in the back of his truck, so he was street legal!  Showed him where the FREE red flags are!

Outfit:  Spare parts tee, long capris (unrolled), small gold hoops

Day 72:  Rare Sun; cloudy; low 90s; 71 t/a

ASM: Shannon

HC:  Isaac

Loader: Jax

1) Clocked in early; thought my shift was 3-8; turned out to be 3;30-8!

2) Once Yancy left at 5, I was slammed for an hour!

3) Customer Marco thought I said $29 when it was $39!

4) Jax ignored my pages for customer assistance.

5) CFH was not understanding how much $$ was in her account.  Had to hop over to #2 while she 1st retrieved her wallet....then her phone to call her daughter....and FINALLY be rung up!

6) CFH #2 walked in at 7:58, then couldn't find what he was looking for in tools, then bi***ed about the fact Bill had left at 7:55!  He finally settled for two items after griping he'd driven an hour to get there, and checked out at 8:15.

Outfit: Blue flowered tee, dark capris (unrolled); thin gold hoops

From The Stupid Files: Y7, W 18

Day 64: Hot, mid 90s; 86 t/a

ASM:  Shannon

HC: Austin

Loader:  Jax (recovering from surgery, so not allowed to lift)

1) B**chy lady thought flooring was 56 cents per box; it's actually $56 a box. Said forget it; she only brought $100 with her. Rang up the rest, then told her she was sitting on $27, and did she want at least one box?  No....then griped when I totaled her and "the price went up"...informed her it was due to sales tax. She calmed down and handed me the $$.  *eye roll*

2) Customer came at close and questioned why it asked for his phone # after paying with a merch card?

"B/c it acts like cash, and if you return it, then it helps to add your phone# in case you lose your receipt." Again, *eye roll*

3) Had to call for an approval code right before I went to lunch for a $1600 LCA account.

Outfit: Dark blue LU tee, long capris, large zirconians

Off tomorrow, to take Mom to the dentist:)

Day 65: Hot, 90s

ASM:  Daniel

HC: Austin

Loaders: Kaleb, Joey

1) Had trainee Gracie for 1st 30 mins, but was so busy, didn't get a chance to talk to her!

2) Returned SOS item, but it had me print a label.....turns out we don't need it!

3) Seti called; I couldn't answer the phone, then he called me on the Zebra.  I could hear him, but apparently he couldn't hear ME!  Paged him when things finally slowed, but he didn't call.

4) At 6:30, Seti came down and sent me to ASCO; I turned on #6's light and rang up customers there, in addition to helping anyone at the SCO. HC Austin came down and told me I was supposed to be on ASCO; told him I didn't care.

5) After lunch, returned to Lumber and discovered either Seti or HC Austin had 'broken' the receipt machine. Izzy fixed it.

Outfit:  Black Mom tee, long capris, silver, blue, and pink hoops

As of now, off tomorrow:)

Day 66: Hot, 98; 77 t.a

ASM:  Alex

HC: Isaac

Loader:  DS Charlie

1) Learned some ageism is ocurring; Nancy told me she, Diana, and Don are being 'phased out'....switched shifts, departments, whatever.....in order they quit, be fired 'for not being able to do their job', or forced to retire.  Nancy was told BY SM MATT that she's not to work in plants, but to learn to work the ballymore, in order to downstock in Seasonal.  N is 69, and has worked OSLG for 9 years. D just celebrated her 26th anniversary with the company, and was told last month to work the occasional evening shift. She's a caregiver to her aging parents, and cooks them dinner every night. So far, she's adjusting, but N told me D plans to retire soon.  I don't know Don that well, but Brent quit due to them not scheduling him the hours he wants, and I fear Bob may be soon behind.

2) Had a male customer push a cart with a cabinet up, then complained it was the wrong price. I first asked if he could go take a picture, and he told me he had 5 busted vertebrae in his back, and was NOT about to walk all the way back there. I tried calling OSLG....then ISLG....then HW....and was about to call CS when he told me to forget it; he'd go to Harbor Freight and get it for $150 with less hassle.  Fine and dandy.

3) Had a family want 23/32 plywood, only they had 19/32. DS Charlie had just left for lunch; Bayden was out getting carts. Finally B showed up, as the hubby dropped an F bomb.  I walked away, and eventually they decided on the right plywood.

Outfit:  Blue Dept of Having A Good Time tee, long capris, tiny sapphire hoops

Off tomorrow for Olivia's 3rd birthday party!

Day 67:  Rare Sun; sunny, 89; 93 t/a

ASM: Shannon

HC: Austin

Loader: Jax

Fairly decent shift; the only thing that went wrong was I was asked to restock soda and chips, and didn't get anything swept except the mats at #2 and #3, and nothing was sanitized.  Jax didn't even tick me off, even though I had to call him to the front twice.

Outfit:  Blue/white striped tee, long capris, sapphire hoops

From the Stupid Files: Y7, W17

Day 60: Rain, low 80s; 72 t/a

ASM:  Shannon

HC:  Isaac

Loaders:  Kaleb, Joey

1) Had ZERO coverage!  Just Izzy and Sage at the back, and Kaleb and Joe in the front, with Isaac and Emma.

2) Joe and Kaleb were trying to down stock/stock while also answering Code 50s and cover Tools!

3) Kaleb ended up covering my lunch, but then ASM Shan asked Sage to take over.

4) Had Haitians who could hardly speak English.

5) A Customer who'd left two plumbing items at the desk, came back and REBOUGHT them.  I refunded them.

6) I'm fairly certain Pro Kath pissed off Neil G, because he wanted to buy a clearance item, then return later with his truck to pick it up!  She refused; he did return again and got two more clearance items.

Outfit:  Gray Plank LU tee, faded capris. Forgot my earrings.

Day 61: Hunid, mid 80s; rain showers; 52 t/a

ASM:  Shannon

HC:  Sonia

1) Was in Garden from 3-8.  

2) Sonia sent me to break at 5:30 and when I returned, realized I had to go #2, but held it, thinking I'd be sent to lunch at 7.  She sent me at 8, and it was nearly too late.  I keep a spare change of undies in my locker for a reason....

3) It rained WHILE I was in the breakroom.

4) After lunch, was on ASCO, and realized my QR code was faded. My sign in didn't work either, so Theresa loaned me hers.

5) HC Sonia was rude to a customer and ASM Shan found out.  

6) HC Sonia treated me as if I knew how to close Garden AND ASCO, but I did NOT! Things have changed in 6 years!

Outfit:  Blue USA tee, faded capris, small gold hoops

Day 62: Rain, humid, 80s; 80 t/a

ASM:  Alex

HC:  Sonia

Loader:  Kaleb (Joe call in)

1) Rain hit around 3:30; bles carts all around the parking lot.

2) Had a large order ($2400)  before lunch. First was going to do next day delivery, but it was giving me fits, so set it up as a Pick Up Later. While I was doing this, HC Sonia arrived to give me my break, but instead of hopping on a register, she stood there until ASM Alex asked her to hop on. *eye roll*

3) When I returned from lunch, the ^^^ customer was picking up their own order; a friend had offered their trailer.

4) Had 2 large orders ($1900) at close.

5) My dustmop was MIA.  Will ask Marilyn on Sunday if she knows what happened to it.

Outfit:  Las Vegas Indian Motorcycle tee, faded capris, thin gold hoops

Off the next three days!  Taking Mom to an appt tomorrow, then Summer On Main and Pride Fest.

Day 63:  Rare Sun Hot, Humid, 98; 76 t/a

ASM:  Alex

HC: Isaac

Loaders:  Kaleb, Jax

1) Had an entitled customer who came in, gave me his list, and asked that K and J get his lumber and bind it. Problem was, K and J had been told by Charlie to bring down a pallet of concrete, and were in the process of doing so.  K said the concrete wouldn't take long, and would get to it next.  This AFTER the woman pointedly told BOTH of us, "We drove an hour to get here."  Okay, go shop. Well, they returned 30 mins later to discover the boys were JUST NOW getting to it.  Upset, the woman asked to speak to Alex, so I called him to come down. She complained, "I'm a nurse and if a patient needs me while I'm stocking supplies, I can't just tell them to wait..." Apples and oranges, lady. But whatever....they got the order together and were happy after that.  I later asked K if Alex said anything, or just chalked it up to entitlement.  He told me the latter.

2) Had two customers at close, both getting screws from Hardware.  I rang up one and was waiting for him when a lady pushed HER cart in front.  Had to cancel the 1st and ring her up, then wait on her spouse to show up, which he did at the same time as the 1st customer!

3) Isaac didn't clean me out until nearly 8:45. Got a full 6 hours in:)

Outfit:  Black lace tee, faded capris, large zirconians

From The Stupid Files: Y7, W16

Day 54:  Warm, 80s; 104 t/a

ASM:  Shannon

HC:  Kayla

Loader:  Peyton

1) We were BUSY!  Also discovered Diana, our new Pro CSA, is my former customer, D Hercules:)

2) Needed Code 50, but P was busy loading a pallet of concrete. No one else showed up (Brent, where are you?????); finally a customer did it!

3) Needed an o/r; hopped to #1 (out of $1s, but could do CCs) until DS Keri arrived; she helped bust the line.

4) Was being lazy with the MLR status, until a customer whose ph # revealed the OLD ML, asked me about her points. I 'fessed up at that point, explained the difference, then sent the link to her phone.  She was appreciative, but also pissed....apparently NO ONE ELSE had ever explained it!

Outfit: Black dog tee, dark capris, gold squares

Off tomorrow to take Mom to an appt!

Day 55: Sunny, hot, low 80s; 103 t/a

ASM:  Alex

HC:  Austin

Loaders:  Joe, Jax

1) Ran out of $1s on #1

2) Was told to refund the insulation machine deposit, even though they'd had it since the 8th.

3) Conrad was fired due to family emergency; he'd not told them???

4) LOUD customer recognized me as 'the romance author', and as he left, told me he loved me....*eye roll*

5) Customer used LAME jokes on me at 9:30.....geez.

6) Little girl pretended some drywall cardboard strip was a snake; I played along and she was entertained:)

Outfit:  Gray America tee, dark capris, white danglies

Day 56: Sunny, low 80s; 95 t/a

HC:  Alex

HC:  Austin

Loader:  Jax

1) Had to call for Jax 4 times in 90 mins to help with loading or plywood, or to the saw!

2) Customer wanted trex delivered.

    -They had called earlier and was told if their order was over $2K, delivery fee was only $29.  Oops, that's just for PRO customers; they have no such account. Delivery is $79. That's fine....

    -Card declined, then the register 'lost' the order. Had to re-input it again.  Card declined a 2nd time; woman simply wrote a check, all the while muttering about changing banks.

3) HC A pulled #2 and found an EMPTY CHECK made out to LU. Time was 7:42; I was on break. HC A knew who it belonged to.

4) Shift began with ASM Shannon telling everyone to check their schedules. At first, I thought they'd scheduled me for this weekend, but then realized it was for NEXT weekend, which I cannot do. Sent her an email, and volunteered to work this weekend. ASM Alex said I could work Fri and Sun; he had Sat covered.

Day 57:  Rain, low 80s; humid; 83 t/a

ASM:  Alex

HC:  Austin

Loaders:  Jax, Joey

1) It was a fairly decent shift for being Friday the 13th!

2) Rained; Lumber was humid!  HC A said he liked my fan!

3) Forgot to mention earlier, a woman saw our Ice item # note and thought it was ICE! "Yes, we have ICE on speed-dial...."

4) I get to be on CS desk tomorrow!  Told them I'd be happy to handle the returns, if someone else answered the phone.  Alex said he'd rotate me and Kate if we got too stressed!

Outfit:  New blue floral tee, dark capris, pearl necklace and danglies

Day 58:  Rare Sat, Flag Day, humid, low 80s; 99 t/a

ASM:  Alex

HC:  Austin

Loaders:  Jax, Bayden

1) As I was clocking in, a woman asked me to call for help in Flooring.

2) When I arrived at the CS desk, was told to go to Lumber and give Emma her break.

3)  SM Matt hijacked me and told me to take over for Seti..."MST should NOT be on a register!" Finished his t/a, logged him out, logged in, rang up 1 customer, and logged off.

4) Arrived at lumber and took over for Emma, then a woman showed up. Finished Cust #1, then asked the woman if she needed help. Turned out she wanted to order a drop ceiling, but we didn't have anyone in Pro (Tate was scheduled, but he'd quit). I looked it up, but it looked complicated. Called ASM Maria, but no answer. Called SM Matt and explained the issue; he sent Maria to help.

5) Turned out SM Matt had Matty T and Emma clean the pro area thoroughly...."anything you think doesn't belong, toss it".

6) Did a PU later order, but when they came in an hour later, they changed their minds about the boards, and couldn't refund it. Tried everything I could think of, then called Emma. Turned out she had to 'Pick' the order before a refund could be given!

7) Things didn't slow down until 6:30.

8) From 5-6:30, was calling Jax every 15 mins or so. He copped an attitude on the last one, when I needed a forklift driver..."I need people!" and went back to doing what he was doing. I called for a forklift driver; Steve Y came down, looking puzzled...."Alex said Jax is here...."

"Yeah, I basically got an FU' from him."  

Steve called Alex, who came down and ran the forklift.

Outfit: Gray flower 'flag' tee, dark capris, gold teardrop danglies

Day 59: Rare Sun Hot, humid, mid 80s; 69 t/a

ASM: Alex

HC: Sonia

Loader: Jax

1) It was 'call-in day'....I walked in, expecting to have a nice afternoon, trading customers with Robin, and Sonia said, "Thank God you're here!" HC Kay had called in; Robin had called in.

2) Marilyn and I had been tripping over each other from 3-4:30; Sonia had told me there was no one to cover my break, so I decided to get a pit stop in before she left at 5. I left her alone for 10 mins and returned to find Mari with a large order and getting an o/r; Kaleb on #2 with a large order, and a 3rd customer behind him!

3) Had 3 people walk up just as we were closing. Sonia was copping an attitude about it.

4) After we closed, I saw a woman pull in and try to go to the front door.

5) Sonia was VERY grumpy as we clocked out!

Outfit:  Black blouse, dark capris, silver spirals

From The Stupid Files: Y7, W15

Day 50: Low 80s; sunny; 95 t/a

ASM:  Maria

HC: Austin

Loader:  Chris (borrowed from LG)

1) Was with new trainee Diana for 2 hours, and when things were slow, she slightly irritated me by flipping cash box and the magnet. Joe arrived, obviously NOT feeling well; I told him to go home.

2) After D left at 5, I was slammed, plus needed 2 Code 50s, 2 forklift drivers, and one guy wanted 2 pallets of concrete!

3) Kylee sent me to lunch at 8, and I forgot to take the coffee pot with me.

4) Somehow, I managed to charge a woman's family for 91 bags of concrete. After an hour, I did finally figure out how to return it w/o her being there, and thankfully the phone had a call log, so I could call her back and tell her!

Outfit:  Red LU tee, long capris, silver spirals

Off tomorrow!

Day 51: Hot, sunny, mid 80s; 95 t/a

ASM:  Shannon

HC:  Kaitlyn

Loaders:  Peyton, Jax

1) Slammed at 5:05-5:35; no one came for my o/r; no one came for Code 50s; one of my customers heckled me. Told him there was perfectly good self-checkout at the other end; otherwise, cool his jets b/c I was going as fast as I could.

Diana came down and helped with a few customers, but didn't stick around. I wasn't sure if she was supposed to give me a break, or was there to help.  Kinda pissed me off when she left and I still had a damn line!

2) Slammed again an hour later, and another customer heckled me.  Told them the same thing!

3) Woman needed an a/c unit, but it was over her weight limit to carry. Fortunately, Peyton was able to go get it for her and take it to her car.

4) Learned Brea is leaving us for CVS.

5) Woman wanted a delivery, but pouted when she saw the $79 fee and the fact she couldn't get it until Sat.  Went home and did a PU later.

6) Having a walk-through tomorrow, so Peyton and Jax were busy stocking shelves.

Outfit:  Teal blue tee, long capris, teal danglies

Day 52: Muggy, rain, low 70s

ASM:  Maria

HC:  Kaitlyn

Loaders:  Jax, Kaleb

1) Easier night!

2) Guy was caught huffing compressed air in his car; undercover cop saw him and called fire, police, and ambulance.

3) Dawson's last day

4) Found out Brent made good on his threat to leave, due to them not wanting to work with his schedule.

Outfit:  I Blacked Out eclipse tee, long capris, eclipse danglies

Off tomorrow for FF Art Walk and Saturday Seymore event!

Day 53:  Rare Sun Sunny, low 80s; 108 t/a

ASM:  Shannon

HC:  Austin

Loader:  Joe

1) Knew things were bad when I heard Marilyn page for '2nd cashier to lumber pleeeease!"

2) Hopped on #2 and stayed there for 30 mins, then hopped to #1.....and within 15 mins, the keyboard wouldn't respond.  So back to #2, until Matt and Austin fixed it (Matt blew on it???)

3) Was irritated at 7 when I discovered the coffee carafe FULL...I hadn't had time to check it before I'd taken my break.  We're NOT SUPPOSED TO MAKE COFFEE ON THE WEEKENDS!!!

4) Had 5 customers walk in after 7:30....and three after 7:50!

5) Final customer was checked out at 8:06/

6) It was leave-everything-in-lumber night.

7) Customer told me he needed help, but 'you're wearing a LU uniform, so probably no help either'.  Told him to try me....turns out he'd been given the wrong insulation machine.  I proved him I DID know what I was talking about!

Outfit:  Blessed G'ma tee, long capris, cross earrings 

From The Stupid Files: Y7, W 14

 Day 45: Memorial Day Cool, high 60s; 70 t/a

ASM: Alex

HC: Austin, Kaitlyn

Loaders:  DS Charlie, ASM Ian, Kaleb

1) Pro K was trying to sign a woman up for the MLR but her phone wasn't receiving the texts, and when she scanned the QR code, she didn't know her Apple PW. So then Kath sent it to her email successfully, but when creating a PW, she used one of the item # on the flyer 'so she'd remember it'.  This entire transaction (just to get a Blackstone grill at the member price!) took over an hour.  Some people (over a certain age, maybe???) should not be allowed to use mobile apps.

2) Customer bought a French door, then discovered they couldn't get it in their truck. ASM Ian decided to refund/rebill and set it up for delivery. BUT, the earliest delivery could get it to them was Wednesday, and they needed it today.  Plan C was to cut several boards and create a platform. Fine; but THEN they discovered the door was missing a part. By this time, they were 2 hours in. The guy decided to go CUT the part off another door, but was stopped in time.  DS Charlie simply swapped out the door, and the customer left....after nearly 3 hours.

3) Management ordered Domino's Pizza for us, and the fresh ones arrived as my 1st break was over. Opted to eat a fresh hot slice and extend my break by 5 mins.

4) Marilyn was with me until 6, and we weren't that busy, until she left. I wasn't exactly slammed, but was steady until 7. HC Austin sent me to lunch, then only had 12 t/a while I was gone.

5) Something happened at the Holiday Inn; after 10, several fire trucks and police arrived.  Hope I find out, and that no one was hurt.

Outfit:  White God Bless The USA tee, faded jeggings, thin gold hoops

Day 46: Cool, low 70s; 16 t/a

ASM:  Maria

HC: Kayla

Loader:  DS Charlie (Conrad called in)

1) Came in at 7pm b/c apparently no one else was willing to come in. Same is true for tomorrow; Schedule had nobody closing in LG or ASCO; just Kay and Dawson!  I have to take Ned to Washington tomorrow, then meet Sara in Princeton at Maurice's at 4.

2) Customer asked if I could add his electrical and countertops to his VSP; I said we'd try; I'd never added to an existing VSP before. But when he arrived, he only had the countertops, totalling less than $600. Asked him about the cabinets; he said he'd changed his mind and would pay for them later.

3) I arrived at 7, and Dawson hadn't pulled trash, collected the paperwork, or even swept yet.

Outfit:  White Valspar tee, faded jeggings, neutral danglies

Day 47: Cool, mid-70s; 17 t/a

ASM:  Shannon

HC:  Kayla

Loaders:  Brighton (final day), Joe

1) Woman asked if we had any swings, and then asked where Aisle 25 was.  I told her the other end.  She then asked if we had them any other place; I looked it up and no, only in Aisle 25. Then she asked if it was on the left or the right!  Told her right, then after she walked away, I asked Kay if I was speaking English.  A customer happened to walk up at that time, overheard me, and laughed.

2) Watched ASCO while Kait was on a break, and 1st customer had a gift card to buy.  No problem. 2nd customer had the wire on the other register; I said I'd ring them up over there.  Things were fine until I notice a friend of mine needing help. I ran over to help; the machine ate their $20 and wouldn't take the 2nd.  Called HC Kay, then went back to customer #2, and finished them out. Kait arrived; customer #4 wanted a pallet of mulch.  Called OSLG to find out how many was on a pallet, and got him rung up.  Then Kay arrived, tore the machine apart, and discovered their $20 bill crumpled up like an accordian!  I rant them up on #6, then went to do soda count.

3) After gathering the soda, and putting #5 and 6 away, I pushed the cart to Lumber and asked Dawson if he wanted to do soda or clean. He chose to start gathering the trash and sweeping. After the soda was filled, I sanitized the registers, coffee bar, and counters.

4) I'd arrived at 7 again, and while Dawson had gathered the paperwork, he hadn't consolidated the trash yet.

Outfit:  Black eclipse tee, faded jeggings, eclipse earrings

Regular shift tomorrow!

Day 48: Cloudy; low 70s; 85 t/a

ASM:  Shannon

HC:  Austin

Loaders:  Kaleb, Peyton

1) Hadn't even clocked in when Bob called my name and told me I'd be covering Millwork, Electrical, and Plumbing, including the Pro Desk!  HA!

2) Had a couple of entitled customers.

3) Learned we have a 'cashier' named Quanita, who apparently can't read or count, so she's been relegated to flower watering.  My question was, who filled out her app?  How did they hire her for this position?

Outfit:  Gold tee, faded jeggings, thin gold hoops

Day 49:  Cloudy, low 70s; 114 t/a

1) Had a shadow until 5:30; she used to work at Big Lots

2) Had an online return that wouldn't go through; had to send him to CS.

3) Didn't get sent to lunch until 8; then was sidelined by a customer needing help in Lights. Was supposed to go at 6:30, and was hoping for Thainamite.

4) Was uncommonly busy!  Didn't even get to do my LU.

Outfit: Yellow Fla tee, faded jeggings, sea horses

Off for the weekend!

From The Stupid Files: Y7, W13

Day 40:  Mostly sunny, low 80s, with late rain; 79 t/a

ASM:  Alex

HC:  Austin

Loader: Bright, Joe

1) Eric Moore was in, buying a LOT of clearance items; Kim J rang him up and it was after 5 before he left. Teased him about cleaning out the clearance aisle!

2) Bright thanked me for the GC and hugged me.

3) Saw TDS as I was going to lunch, and chatted for 5 mins.  Matt's getting married next month!  Still no mention of Gretchen's daughter....

4) Brayden knocked over my tumbler and BENT my straw.

5) Sold Brandon V the torn 10lb bag of concrete for $.50!

6) Discovered ASM Chris B is going to retire soon.

7) ASM Alex asked why I had a padlock on my lunchbox.....then was shocked when I told him WHY.

Outfit:  Blue MyLowesRewards tee, long capris, small gold textured hoops

Day 41: Chilly, 60s; 95 t/a

ASM:  Shannon

HC:  Austin

Loader: DS Charlie

1) Customer wanted to swap out a battery, but we were out of that model, so when I went to refund/rebill, it for whatever reason didn't recognize his card, and when I offered store credit, he refused, then got angry and stormed to CS.

2) DS Charlie went to lunch; Joe was a no-show (found out later he's getting a heart monitor and will be out for a few days); everyone needed help.

    -Cust needed drywall.

    -Cust had 3 carts of lumber

    -Cust had an online order of lumber.

Ended up called Brayton down to help.

3) #1 was out of $1s, $5s, and $10s; HC said he'd get to it soon.  Never did; at 6, I gave up and stayed on #2.

4) Delivery driver wasn't sure where to go, even after I told him 3 times.

5) ASM Shan caught Brayton goofing off.

6) Sydney and I had to go bring in all the carts before we could leave. There was one LG cart; about 10 regular carts, and maybe 4 lumber ones.

Outfit:  Black/white shirt, dark jeggings, black danglies

Off tomorrow, to drive to Lafayette with DIL and granddaughters to see G'ma Sally and get the race tickets for Kyle and Dalton.

Day 42:  Sunny, low 70s; 94 t/a

ASM:  Shannon

HC:  Austin

Loaders:  Brighton, DS Charlie, Kaleb

1) Customer who spoke little English ordered 75 boards.

2) At 6:30, had to call Bright up to help with the line; I had a customer who had a phone order.

3) Had a customer with an expired tax exempt account; sent them to CS to straighten it out.

4) Customer left 3 plants at #2 and never returned.

5) Card reader quit working; saved invoice and hopped to Pro Kath's register; everything worked. Returned to #1 for next customer; no issues with the card reader. Weird.

6) Customer returned a lot of wood, plus insulation. Three bundles were past the 90 day return policy; they had had it delivered to their house, and had a friend bring it back then leave. They had no way to get it back home. Sent them to CS to talk to ASM Shannon,

7) When the new HC-in-training, Isaac, arrived to send me to lunch, I was dealing with #6, then had a line. Stuck around until it cleared; hubby arrived with 3 lunchables, but I only kept two.  Put the other in fridge with 'free to good home' written on it.

Outfit: Blue/white tee, Crew neck Cabela's sweatshirt, dark jeggings, double heart danglies

Day 43:  Rare Sat; Rendezvous; partly cloudy, high 60s; 92 t/a

ASM:  Shannon

HC:  Austin

Loaders:  DS Charlie, Bright, Conrad, Jax

1) Both Dawson and I were in Lumber.  He went to break at 4, and I was slammed.  I took my break at 5, he was busy, but not excessively.

2) Customer brought his cart back in, placing it right in the center of the aisle.

3) Customer returned plexiglass; pushed it behind the Pro desk.

4) Customer had black iron fittings; kept flipping them over with the bar code on the bottom, AND did this by the card reader. I finally had enough of it and picked it all up amd moved it closer.

5) I was only scheduled til 8:30, so while Dawson was covering a lunch at CS, I swept, mucked the mats, and pulled trash. At 8:30, I took the returns back and clocked out at 8:50.

Outfit:  Gray IN tee, dark jeggings, small gold hoops

Went to Denny's with Derek and his crew.   I was starving!

Alex is now with us for the summer and we'll see what happens in October.

Day 44:  Rare Sun Indy 500 Day; 83 t/a

ASM: Alex

HC:  Austin

Loaders:  Kaleb, DS Charlie, Charles

1) Syd left at 5 and the crowd arrived

2) Customer blocked me with a cart

3) Customer blocked me with a cart of wood

4) Customer tried to get free batteries with a Craftsman, not Dewalt for free

5) Had an entitled customer

6) Saw TDS!!!!  Joked around with him and J.

7) Learned 'Tito's real name; Queny (Kenny) Issario

8) Saw Aaron, my loader from last year!!

9) Card reader quit; had to reboot

10) There were no Zebras; had to use Syd's

11) HC A took tax exempts; 5 mins later, had another t/e customer!

12) DS Charlie bought me a Bueno bar:)

13) Had 2 customers after we closed.....the day I wanted to be done on time!

Outfit:  Rendezvous outfit, double pearls

Day was also a huge frustration point, b/c all month long I'd heard I would be able to watch the race on the Fox app FOR FREE....was able to watch online until NOON, when it quit. Downloaded the Fox 59 app on the TV, but they were showing the 5-8am stuff.  Gave up and went over to Rendezvous.....where they were out of both Chix and Dumplings AND the stuffed mushrooms!  Ate 3 hot dogs.

Came home and was able to watch the pre-race traditions, the start, and the first 6 laps on YouTube, then the display said to watch the rest on the app.  Will try again tomorrow.

I DO know Alex Palou won:)

From The Stupid Files: Y7, W12

Day 35: Rainy, high 60s; 96 t/a

ASM:  Alex

HC:  Kayla

Loaders: Joe, Peyton, Kaleb, Conrad

1) Customer licked his chip to clean it!

2) Customer's card wouldn't work; he finally answered the fraud alert, and then it worked.

3) Register went blank on me twice

4) Ran out of $1s and $5s

6) After lunch, I discovered someone had TP'd the handicapped stalls.

Outfit:  Red 'Sarcasm' tee, faded jeggings, thin gold hoops

Day 36: Rain, low 70s; 78 t/a

ASM: Chris

HC: Austin

Loaders: DS Charlie, Conrad

1) Eric Moore; heckled me while I rang him up. At one point, Pro Kath said we sounded like an old married couple!

2) Zebra wouldn't log me in

3) Zebra wouldn't load the Driver's License app; had to log out and log in on another device.

4) Ran out of $1s; would be on #2 for cash sales.

5) Customer reeked of pot

6) Had to explain the 40% discount for this week.

Outfit:  Blue LU tee, faded jeggings, thin gold hoops

Day 37: Sunny, low 80s; 84 t/a

ASM:  Alex

HC: Austin

Loaders: DS Charlie, Joe

1} Tate had a tax exempt that didn't take

2) Customer's card refused; I saved the invoice; he returned a few mins later and had taken some items off.

3) Associate (male) didn't turn on his light; I was sweeping the floor (light was on!); customer approached him instead.

4) Customer interrupted himself 5 times; 5 half-sentences.

5) Nearly asked a customer if I could 'introduce' him to the Scrub Daddy, instead of 'interest'.

6) Customer was looking for CLAY vinyl fence; noticed the GRAY was similar; I invented a new color....GLAY!

7) While I was at lunch, Bray had only 2 customers; when I returned, had 2 customers in 10 mins.

Outfit:  Spare parts tee, long capris, small gold textured hoops.

Off tomorrow, for a trip to Lafayette:)

Day 38: Hot, mid 80s; 73 t/a

ASM: Chris

HC: Austin, Katelyn

Loaders: Brighton, Kaleb

1) Due to an unforseen detour, I was half an hour late getting to work. The ramp to I-74 was closed, so had to turn around at the 1st Danville, IL exit.

2) Didn't get to go to lunch until 8:15.

3) Cesar logged me out of my Zebra right before I went to lunch.

Otherwise, the evening was pretty good. Never got any rain, though TH and Sullivan was hit with golfball-sized hail.

Outfit: Vancouver Aquarium tee, long capris, sea horses

Off tomorrow!

Day 39: Rare Sun, Sunny, 80s; 99 t/a

ASM:  Alex

HC:  Kayla

Loader:  Brighton

1) Customer told me he missed me; the other woman was sassy.  "I sass you all the time...."  "Yes, but you're sweet."  Awwwwweeeee....

2) Customer tried to look up her card, but the connection was bad.

3) Dawson never took his returns back last night; I returned everything.

4) Final customer left at 8:15.

From The Stupid Files: Y7, W11

Day 31:  Rain, high 50s; 100 t/a

ASM:  Maria

HC:  Austin

Loaders: Jax, Conrad, Joe

1) We were very short-staffed; all the CS called in, as did our Garden cashier.  Joked Shelby and I hadn't gotten the memo!

2) Customer wanted to do a phone sale, but couldn't get the person on the phone.  Ended up saving the invoice while he kept trying to make contact, and rang up the others. Finally the person answered the phone, and it was taken care of.

Outfit: Ash gray IN sweatshirt, fuzzy sweater tee, new dark jeggings, small gold hoops.

Day 32: Warmer, high 70s; 65 t/a

ASM:  Chris

HC: Austin

Loaders:  Jax, Bright, Joe, Conrad

1) Was called in to help cover breaks; Switched places with Dawson.

2) Had 4 loaders????  WOW!

3) Customer returned insulation, but the return tab showed a different screen. Finally, Emma figured it out.

4) D came in just as Dawson sent me to break.

5) Customer had over $2K in purchases; said he was a Pro, but no phone #. Couldn't run it through VSP.

Outfit: Blue sequined tee, new dark jeggings, crystal 'tear' danglies

Day 33: Warmer, sunny, mid-70s; 85 t/a

ASM: Chris

HC:  Austin

Loaders:  Jax, Joe

1) Plywood had no tag; customer brought me another tag.

2) Shingles: Barcode was faded; had to search for several mins for right color.

3) Customer kept insisting she had a 'business account', then I figured out it was tax exempt. She kept telling me to look under the business name; finally found it under advanced search; the phone # wasn't the correct one. Then she wanted a pick up later, and was able to use her own phone # for that.

4) Irate customer b/c we paged 5 times for someone to help him in plumbing, but no one came. Loader Joe went with him to help out, and he was happier. ASM Chris was covering 4 departments, plus helping Fulfillment.

Outfit: Gray 3/4 sleeve hooded sweatshirt, faded jeggings, diamond flowers,

Off tomorrow, for Creative Market:)

Day 34:  Warmer, high 60s

ASM:  Alex

HC: Kaitlyn

Worked at ASCO from 3-9

1) Little old lady wanted me to check her out AND put her $$ in for her.

2) Customer had wire, then moved their cart; turned out they had a LOT more!  HC Sonia helped out at ASCO, since Halle was in Garden.

3) At 9pm. I went out with Brayden to get carts.....and there was a lot of 'em. Made at least 3 trips with regular carts; made 2 trips with the Lumber carts, and one with a Garden cart.  Went to the training room and did my LU, then clocked out around 9:45.

Outfit:  Brown blouse, faded jeggings, neutral danglies

Came home and pissed off the spouse when I informed him Nan and I were off to Branson in the morning.  Threw everything in the past 30 years in my face, calling me a selfish, manipulative b**ch and forget about giving me any help toward my medical bill; if I could afford a $200 trip to Branson, then I could catch up the $300 payment myself. Fine. Nobody's complaining, and I ASKED HIM if he wanted to go FIRST!

Yes, I have ZERO guilt about this trip. It's something I've always wanted to do, and I've saved my $$ to do this.  I'm sorry if that makes me selfish.  I've NEVER talked HIM out of doing anything he wanted to do. But by all means, call me selfish for taking a 24-36 hour trip out of town.  It's Mother's Day weekend; be happy I'm not asking you to take me out to eat or get me flowers!

From The Stupid Files: Y7, W10

 Day 28: Rain, mid 60s; 3 t/a

ASM:  Shannon

HC:  Austin

Worked in Self Check Out for 4 hours; very bored.

What is it with people who push their carts to the 2nd door and pull everything out to take it to the car? Why not just do it at the register and let me move it?

My three T/As:

1) Customer had paving stones

2) Woman wanted to write a check

3) Customer wanted a pallet of mulch.  Just realized I forgot to charge him for the pallet.  Oops!

Had to take out all the doubleshots out of the lumber cooler, b/c HC A didn't realize they were curdled.

Outfit:  New dark blue Safety tee; long capris, thin gold hoops

Off tomorrow to go to Lafayette:)

Day 29: Overcast; low 70s

ASM:  Alex

HC: Austin

Loaders: Bright, Tate, Peyton

1) I needed an o/r and SM Matt was in Pro, but he didn't have his card on him, so he found Alex to do it. If Matt hadn't been there, I would have used the cheat sheet for the 10% off.

2) Discovered customers can no longer turn around and pay off their purchases; they have to wait 24 hrs.

3) Final customer of the day created an online quote, and wanted to pay for it. Problem was, I couldn't find it, and since we don't price-match our own website, I had to call Alex to work his magic.

Outfit:  Indy Author tee, long capris, small textured gold hoops

Day 30:  Rare Sun; Rain, low 50s; 30+ t/a

ASM: Maria

HC: Austin

Loaders:  Brighton, Joe, Peyton

1) There were 3 of us until 5. I took back returns and swept Aisle 20; Marilyn cleaned the counters. Basically, we tripped over each other for 2 hours, then when Marilyn and Sydney left, I got slammed.

2) None of the trash had been gathered Sat night.

3) I forgot to log out Marilyn, and when the register froze in the middle of a transaction, had to rescan EVERYTHING. Then it froze up again, but since I was logged in, the cart was recovered.

Outfit:  Star Wars tee, black l/s tee, new dark jeggings, small gold hoops