Day 199: Cold, snowy, teens; 55 t/a
Arrived and took over for Kem, who promptly pulled out the $20 bills, wrapped all but 5, then closed her drawer! Fortunately, HC Austin was there to open it back up. Things were slow; did prelim duties at 4:30. Customer asked for 'Mrs. Gonzales'....Pro Zach and I looked puzzled, then realized she meant Pro Kathy! I paged her, and customer was taken care of. Did my AP4Me, LU, and Active Shooter training. Dawson sent me to lunch at 6:30, and when I returned, it was still slow. Loader Vince and I brainstormed ideas for his speech tomorrow (settled on CPR) and talked amusement parks. Pulled trash at 8. Sanitized the coffee bar and locked the doors at 9. HC Austin cleaned me out; Loader Vince brought in the concrete and took the trash to the hopper; I returned items to Plumbing, Electrical; Fashion Bath; Paint; and Hardware. Put up my vest and clocked out at 9:20. D took me to Denny's for a late snack.
From The Stupid Files.....
1) I asked customer for PO; couldn't understand if he said 'Mill' or 'Middle'....turned out to be 'Miller'.
2) Customer wore flip-flops (or slides) and no socks, in this snow. *eye roll*
3) Final customer was a Pro; he had nearly $1400. I told him to get another $150 so he'd qualify for VSP. Forgot about the fact we'd discounted a vanity from $700 down to $300; VSP refused, and his total was over $1600. Apologized and he went on his merry way.
Outfit: Ash gray IN sweatshirt, new dark jeggings, fair isle leggings, small gold hoops
Day 200: Cold, snowy, teens; 65 t/a
Arrived and took over for Kem, then stood around for 2 hours and rang up maybe 10 customers at most. At 5, I did the prelim duties, my LU and my Data Safety training. Was busy until 6:15, then things slowed. Ivree sent me to break at 6:20, and when I returned, swept the floor, mucked the mats, and fronted the soda. Pulled trash at 7:30, and final customer left at closing. HC Austin cleaned me out; I locked the doors and took the trash to the hopper. Returned items to Electrical and Fashion Bath, then clocked out at 9:20.
From The Stupid Files....
1) Woman claimed she'd forgotten her iron elbow, and after getting it, I checked the receipt to make sure she'd gotten the correct one....only she hadn't paid for one. So she did, thanked me, and went on her merry way.
2) Loader Joe was a NCNS. Hope he's all right.
3) Customer needed ME to call his office to do a phone sale.
4) Customer tried to use his LAR; turned out he went over his limit. So he paid the $200, then everything went through. Then he discovered he'd not been given his tub, so ended up returning the surround and a cabinet while Loader Vince got his correct tub.
Outfit: Blue Cozy Sweater sweatshirt, white turtleneck, new dark jeggings, fair isle leggings, snowflakes.
Day 201: Cold, teens, 71 t/a
Arrived and took over for Kem, and was slightly busy. Theresa sent me to lunch at 5:15 and when I returned, did my LU and began sweeping. Mucked the mats. Sanitized the coffee bar and the registers. At 7:30, pulled trash, then discovered the bag leaking and had to mop up cold coffee. Final customer left at 8:55. Locked the doors; Loader Jax brought in the concrete and took my trash to the hopper. HC Austin cleaned me out. Returned items to Plumbing and Flooring. Put up my vest and Robin and I zoned Aisle 10. Clocked out at 9:30.
From the Stupid Files.....
My 1st customer tried to pay with his card, but the computer and pin pad weren't communicating. Shut down #1 and hopped on #2; everything went fine. Ended up staying on #2 for about 30 mins.
Customer wanted to file a complaint against the delivery; the truck got stuck in his yard and messed it up.
Outfit: Dark gray IN sweatshirt, new dark jeggings, fair isle leggings, large zirconians
Off until Sunday!
Day 202: Rare Sun
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