Day 86: Hot, 90s; 61 t/a
ASM: Shannon
HC: Riley
Loaders: Jax, Pro John
1) Had customer order shingles to be delivered, but when it came time to pay, he kept insisting on a 'code'....DS Ian walked up, and I turned them over to him. Turned out he wanted it run through VSP!
2) ASM Alex is leaving July 10th; he was offered a job 10 mins from his home!
3) ASM Shannon's taking Alex's place over Pro
4) My upper back ached all night
5) Was light-headed until 7. Weird,,,,
Outfit: Gray PU tee, 1 button cut off capris, tiny silver hoops
Day 87: Hot, humid, 94; 45 t/a
ASM: Alex
HC: Riley
Loaders: DS Charles, Korbin
1) I think I had more than 45; my stats were stalled at 8pm with 42; I know I had more than three more customers.
2) Arrived at 4:30, after D's Uncle Joe's funeral in Westphalia.
3) Alex said I made his troublemaker list! Answered, 'Good, I made the FUN one!'
Outfit: Teal blue tee, black capris, blue 'marble' danglies, cross necklase
Day 89: Hot, Humid, 90s; 85 t/a
ASM: Daniel
HC: Levi
Loaders: Jax, Korbin, Pro John
1) Customer had LAR, but was not an authorized user, Tried to tell me to call the 1800 #, but didn't know how to find that screen. Mgr Alex helped me....Trusted Customer, Mgr o/r, THEN call the #!
2) Customer walked up and thought he said "Shhhh...." to his wife. So I naturally asked, "Are we hunting wabbit?" They cracked up! Turned out that's NOT what he said, but what followed was a trip down Memory Lane via Loony Tunes lines:)
Outfit: Gray USA tee, 1 button cut off capris, thin gold hoops
Day 90: Hot, 90s; 98 t/a
ASM: Alex
HC: Madi
Loaders: Jax, Pro John
1) Madi told me I'm good to leave Friday at 7:30; there's an extra person coming in at 5! BUT.....Alex had to ruin it by talking to me like a child.
a) "You're supposed to find your own person to cover" Yes, but it's a BLACKOUT weekend, and I didn't know who was scheduled and who wasn't!
b) "It's come to my attention you've been texting about being late or when you need off....you're supposed to call the store." Do you realize how HARD it is to call to get reach a REAL PERSON now with the AI-crap? Tuesday, for the funeral, I dialed the minute I hit 6th st.....was disconnected by College Ave, and by the time I hit St. Clair St, was just NOW being put on hold! So I hung up and dropped by to WALK IN and tell them I was going to be late! Then I seriously miscalculated how long it would take to get from Westphalia back to Vincennes.
c) I'll concede this one; the saw was down, so I told the customer to plug in his circular saw in order to cut his plywood. It was just unfortunate Alex walked up just as he was finishing up. "You're not allowed to do that; sell him a battery-operated hand saw!" I'll admit to having doubts about allowing it, so yeah, I was in the wrong here. But I made sure we plugged it into an acceptable plug! Give me props for that!
2) Filled out a credit app in Spanish.....THAT was weird.
3) Had three people at 10pm. 1st one was a breeze; 2nd one wrote a check and TOOK HIS TIME; 3rd one was a nightmare. Card kept declining....he showed me his balance on his phone; ample funds for his $950 purchase. After the 3rd time, I suggested we stage it as a Pick Up Later. Just as I changed everything, he tells me to wait; goes out to his car; gets ANOTHER card (in the meantime, I hurridly change it all back...thankfully it was only 5 items!) and this one clears. Hallelujua! I ring up the toilet, give him his reciepts, and he's out the door.....by 10:25! Madi and Raven cleaned me out; I took back the three items to Electrical and Tools, then stashed the Aisle 30 one in Lights before putting up my vest. By now, my irritation with Alex and the last customer was beginning to simmer, so went to karaoke and stayed out until 2am.
Outfit: Blue stars and stripes tee, 1 button cut off capris, red/white hoops, r/w/b scrunchie (half up).
Day 91: Sara's birthday/250 Celebration Downtown Hot, 90s; 80 t/a
ASM: Alex
HC: Levi
Loaders: Jax, Korbin
1) Arrived; Olivia AWOL. Kem said she went to bathroom @3 and didn't return until 3:20. THEN at 3:30, announced she was taking her 15. WTH???
2) O left at 4 to cover breaks; customer needed an o/r; hopped on #2 and got slammed. Riley stuck on #1 for 30 mins!
3) Customer had 3 carts; register #1 'froze' after 9 items; didn't catch it and had to reboot cart, then rescan 5 bags and the large items.
4) Left at 7:35
Outfit: Red Choir top, black capris, white danglies, patriotic scrunchy in ponytail.
Day 92: Rare Sat, 4th of July Hot, 90s; 50 t/a
ASM: Alex
HC: Levi
Loaders: DS Charles, Pro John
1) Got 'the talk' from Keri...."Your calling in late needs to stop...." I KNOW it's been an issue; I'm fully aware of it! My leg is healed, so not more trips to E'ville, and I couldn't help the funeral or the concert being pushed back due to rain! Forgive me; I have a LIFE outside of my job.....
2) Fireworks cancelled, due to organizer passing away. Found out later a firecracker malfunctioned, sending shrapnel into his brain, killing him instantly.
3) Calmed down a customer who was PO'd due to a) Lumber associates not hearing the Code 3 page; b) His card kept declining; and c) his tax exempt # didn't work. Did manage to fun it through VSP, saving him $1K, and was able to do a phone sale, saving him a return trip. Alex told me to please use the walky-talky!
4) Two WTH are you wearing customers: Guy wearing bib overalls and nothing else; female with a skirt so short her ass cheeks were peeking out. Put some pants on!
5) Customer asked about my fall on 6/20; told him I'm fine, just a little banged up.
6) Got 7/7 on LU!
7) Mgmnt fed us!
Outfit: Gray 250 tee, 1 button cut off capris, patriotic headband; forgot the earrings.