Day 64: Hot, mid 90s; 86 t/a
ASM: Shannon
HC: Austin
Loader: Jax (recovering from surgery, so not allowed to lift)
1) B**chy lady thought flooring was 56 cents per box; it's actually $56 a box. Said forget it; she only brought $100 with her. Rang up the rest, then told her she was sitting on $27, and did she want at least one box? No....then griped when I totaled her and "the price went up"...informed her it was due to sales tax. She calmed down and handed me the $$. *eye roll*
2) Customer came at close and questioned why it asked for his phone # after paying with a merch card?
"B/c it acts like cash, and if you return it, then it helps to add your phone# in case you lose your receipt." Again, *eye roll*
3) Had to call for an approval code right before I went to lunch for a $1600 LCA account.
Outfit: Dark blue LU tee, long capris, large zirconians
Off tomorrow, to take Mom to the dentist:)
Day 65: Hot, 90s
ASM: Daniel
HC: Austin
Loaders: Kaleb, Joey
1) Had trainee Gracie for 1st 30 mins, but was so busy, didn't get a chance to talk to her!
2) Returned SOS item, but it had me print a label.....turns out we don't need it!
3) Seti called; I couldn't answer the phone, then he called me on the Zebra. I could hear him, but apparently he couldn't hear ME! Paged him when things finally slowed, but he didn't call.
4) At 6:30, Seti came down and sent me to ASCO; I turned on #6's light and rang up customers there, in addition to helping anyone at the SCO. HC Austin came down and told me I was supposed to be on ASCO; told him I didn't care.
5) After lunch, returned to Lumber and discovered either Seti or HC Austin had 'broken' the receipt machine. Izzy fixed it.
Outfit: Black Mom tee, long capris, silver, blue, and pink hoops
As of now, off tomorrow:)
Day 66: Hot, 98; 77 t.a
ASM: Alex
HC: Isaac
Loader: DS Charlie
1) Learned some ageism is ocurring; Nancy told me she, Diana, and Don are being 'phased out'....switched shifts, departments, whatever.....in order they quit, be fired 'for not being able to do their job', or forced to retire. Nancy was told BY SM MATT that she's not to work in plants, but to learn to work the ballymore, in order to downstock in Seasonal. N is 69, and has worked OSLG for 9 years. D just celebrated her 26th anniversary with the company, and was told last month to work the occasional evening shift. She's a caregiver to her aging parents, and cooks them dinner every night. So far, she's adjusting, but N told me D plans to retire soon. I don't know Don that well, but Brent quit due to them not scheduling him the hours he wants, and I fear Bob may be soon behind.
2) Had a male customer push a cart with a cabinet up, then complained it was the wrong price. I first asked if he could go take a picture, and he told me he had 5 busted vertebrae in his back, and was NOT about to walk all the way back there. I tried calling OSLG....then ISLG....then HW....and was about to call CS when he told me to forget it; he'd go to Harbor Freight and get it for $150 with less hassle. Fine and dandy.
3) Had a family want 23/32 plywood, only they had 19/32. DS Charlie had just left for lunch; Bayden was out getting carts. Finally B showed up, as the hubby dropped an F bomb. I walked away, and eventually they decided on the right plywood.
Outfit: Blue Dept of Having A Good Time tee, long capris, tiny sapphire hoops
Off tomorrow for Olivia's 3rd birthday party!
Day 67: Rare Sun; sunny, 89; 93 t/a
ASM: Shannon
HC: Austin
Loader: Jax
Fairly decent shift; the only thing that went wrong was I was asked to restock soda and chips, and didn't get anything swept except the mats at #2 and #3, and nothing was sanitized. Jax didn't even tick me off, even though I had to call him to the front twice.
Outfit: Blue/white striped tee, long capris, sapphire hoops