From The Stupid Files: Y8, W33

Day 158: Hot, 90s; 98 t/a

ASM:  Keri

HC:  Austin, Elissa

Loaders:  Jax, DS Ian

1) VERY busy 4-6pm

2) Olivia on vacation; 3-close this week=1 hour lunch break!!!

3) 5/5 LU....#2 behind Pam by 255 pts!

4) Brandon from Millwork helped me stock the soda coolers

Outfit:  Gray PU tee, 1 button capris, thin gold hoops

Day 159:

Day 160:

From The Stupid Files: Y8, W32 Front End Appreciation Week

Day 153: Warm, 80s; 71 t/a 

ASM:  Dan

HC:  DS Kaitlyn

Loaders:  Jax, Steve

1) Forgot to email D Provines' receipt

2) 5/7 LU

3) Did AP4Me

4) Mgmnt bought Jimmy Johns for us today

5) Other than my back hurting, not a bad shift.

Outfit:  Black dog tee, 1 button capris, small gold textured hoops

Day 154: Warm, 80s; 52 t/a

ASM:  Keri

HC:  DS Kaitlyn

Loaders:  Jax, Steve

1) Customer returned 2 pallets w/o receipt, plus wanted 22 bags of concrete, then argued with me about taking the pallet charge from the total. Explained I couldn't, then tried to issue store credit, but needed an override. Called Keri down to explain WHY....then I dealt with another customer, and had issues ringing up their paint.  Meanwhile, Keri did the o/r and got the customer out of there,....I hopped back to #1 and finally got his paint rung up.  Customer A griped about the 'level of help' in the store while we waited for anyone answering the Code 50.

2) 5/7 LU!

3) Pen broke

4) Had to empty the coffee carafe

Outfit:  Black Eclipse tee, 1 button capris, eclipse danglies

Day 155: Warm, 80s; 64 t/a

ASM:  Keri

HC:  Sarah

Loaders:  Jax, Pro John

1) Customer needed 2 pallets loaded; had 4 people looking for the Star Wars and spotter to load.  Finally, Jax and Pro John got it loaded.

2) Customer arrived for cabinets; turned out they were NOT paid for; customer paid and sent on his way:)

3) 2/7 LU....bleh

4) Irate customer needed help in tools; paged 3 times; she went down and got HC Sarah.

5) Saw T briefly as I was putting things away in aisle 15!  He was getting light bulbs.  Text conversation ensued for the next hour.

6) Received our Front End Appreciation gifts,,,,red/blue LU bag, phone charger, candy, LU socks

7) Bought Halloween tee and 2 X-mas tees, plus scent sticks.

Outfit:  Blue floral blouse (Hawaiian Day), 1 button capris, sapphire hoops

Day 156:  Rare Sat Cooler, mid 70s; 68 t/a

ASM:  Shannon

HC:  Shannon (Sarah called in; family emergency with her hubby)

Loaders:  Jax, Pro John

1) Arrived at 2

2) 4/7 LU...better!

3) Steady 2-4:30

4) Lunch 4:40-5:10

5) Ran out of $5s and 1s around 3:30, so was on #2 rest of evening.

6) Steady after lunch til around 7pm

7) Karen relieved me @8pm; showed her how to return an insulation machine, then told her about the trash hopper, which she didn't know about.

8) Walked away when she began tying off the trash bags (I HATE that!)

9) Talked to Madi for maybe 20 mins; found out yesterday a woman soiled herself, then stripped down and washed her underwear and pants IN THE BATHROOM SINK!  Cleaning guy was called in to sanitize it; apparently there was poo on the floor, stall, toilet, and sink.  Ugh.

10) Finally clocked out at 8:50.

Outfit:  Black Skeleton tee, 1 button capris, Boo danglies

Day 157:  Rare Sun Warm, high 70s; 84 t/a

ASM:  Shannon

HC:  Shannon (see above)

Loader:  Pro John

1) 5/5 LU!

2) Saw Kevin Snider!

3) Saw Diana (former loader) and family:)

4) Emma covered me 6-6:15.

5) Fairly steady all shift

Outfit:  Teal blue blouse, 1 button capris, H-candy danglies

From The Stupid Files: Y8, W31

Day 148:  Warm, 80; 52 t/a ( 47 3-5:15; 6:45-8 on Austin's; 5 8-9)

ASM:  Keri

HC:  Austin

Loaders:  DS Ian and Chad

1) Right off the bat, Keri told me to do AP and LU; told her I ALWAYS do them on Monday!

2) Things were light 3-4:30

3) Was steady 7-8pm

4) Had to move to #2 after lunch; was out of $1s and $10s

5) Chad had to get receipt paper for me

6) Had complicated order @close; HC Austin fixed it.

Outfit:  Purple Sneezin' tee (in honor of Pickel family), 2 button capris, large zirconians.

Day 149:  Warm, 80; 91 t/a

ASM:  Charlie

HC:  DS Kaitlyn

Loaders:  Jax, DS Chad

1) Ran out of $10s, $5s, and $1s around 3:30; sent all cash transactions to Olivia, and when she left at 4, moved over to #2.

2) Was busy 4-5:30!

3) 4/5 on LU

4) Went to lunch at 7:05

5) Customer bought me PB M&Ms!

6) Customer brought shower head, and by the time I got the turtle removed (5 tries!), they changed their mind so had to put it back on.

7) Ran out of $1s and $10s on #2, so fired up #3 for any cash transactions!

8) Jax leaving 10/18 for Toyota!!!

Outfit:  Gray IN tee, 2 button capris, zirconian hoops

*happy dance* I was so worried about how much that 'does not meet expectations' on my review was going to affect my raise?  I got the largest one (outside the cost of living raise 2 years ago) since I've been there!  I wanted 22 cents, to bump me up to a full $17, but they gave me 30 cents!!  Whoot!  Previous raises have been around fifteen cents to a quarter.  Take THAT Keri....

Day 150: Warmer, high 80s; 63 t/a

ASM:  Daniel

HC:  Lisa

Loaders:  Jax, DS Chad

1) Scored 5/5 on LU!

2) Customer kept trying his debit card when it kept declining; after 3rd time, decided to check his balance.  Came back 10 mins later and everything went through:)

3) Place died around 5

4) Went to lunch @7:30

5) Had 2 customers at close...."I thought you were open until 10?"

"That's next week.  Scheduling issue."

Outfit:  Blue spare parts tee, 2 button capris, tiny silver hoops

Off until Saturday; just finished 10 days in a row! (Record:  12)

Day 151:  Rare Sat Warmer, early 70s; 70 t/a

ASM:  Charlie

HC:  Sarah

Loaders:  Jax, Pro John

1) Foreign customers were confused about the price of flooring, cost per square foot vs cost of box.

2) Wore too many clothes; was hot until sun went down.

3) Break at 7:20

4) Felt faint from 5-7:30, then back hurt.

5) Someone either made coffee or forgot to clean it out last night.

6) 6/7 LU

7) Hugged Austin, kicked Floyd at least 5 times in the butt, over recent choices.

Outfit:  Blue Whitehorse sweatshirt, faded jeggings, Halloween Hearts.

Day 152:  Rare Sun Warm, 80; 77 t/a

ASM:  Charlie

HC:  Sarah

Loaders:  Jax, Pro John

1) Julie walked out this morning when she learned she would be in Lumber

2) Ran out of $1s and 10s by 3:30; couldn't get HC to the phone; ended up bouncing back and forth fron #1 to #2 until 5:30.

3) Jax MIA @4pm; John calls me to tell me Jax is asleep in the back, and can't find ASM. I call Charlie and tell him, just as Jax came around the corner. Thought he heard me, but maybe he didn't.

4) Got 7/7 on LU!

Outfit:  Black AK Hway tee, faded jeggings, skeleton danglies

Off Mon and Tues for dr appts!

From The Stupid Files: Y8, W30

Day 141: Cool, 70s; 42 t/a

ASM:  Shannon

HC:  Austin

Loader:  Jax

1) No help from Paged Code 50-TWICE!

2) Cust left asphalt sealant on cart, causing it to leak; said it wasn't thick enough. Got Roof sealant instead.

3) Customer bought me PB M&Ms!

4) Kid's sucker exploded all over the floor; told his mom to just get another one.

5) Got 7/7 on LU!

Outfit:  Blue LU tee, 2 button capris, gold/silver squares

Day 142: Cool, high 60s; 60 t/a

ASM:  Keri

HC:  Austin

Loader:  Jax

1) Frank's drywall order was sent to Beech Grove; he wants to be able to pick it up closer. We're sold out of ours.

2) Customer asked if it was okay to take the cart out of the store. Clearly he's never looked at the cart corrals....

3) Set up a PUL for tomorrow, then the person picking it up showed up within 30 mins.

4) Called Code 50 twice; no one showed up.

5) Got 7/7 on LU!

6) Had to wear jeans and light sweatshirt

7) Customer bought me M&Ms!

Outfit:  Palm tree sweatshirt, faded jeggings, double pearls

Day 143: Cool, mid-60s; 56 t/a

ASM:  Daniel

HC:  Austin

Loader:  Jax

1) Customer bought me M&Ms!

2) Jeff N was in and out in 10 mins!  Asked if he was feeling okay;

"Yeah, why?"

"It's not 5 mins to closing time and you're not putting in a huge delivery order!"

We both laughed!

3) Got 6/7 on LU

Outfit:  Blue Whitehorse sweatshirt, faded jeggings, thin gold hoops

Day 144: Cool, mid-60s; 63 t/a

ASM:  Charlie

HC:  Austin

Loaders:  Jax, DS Chad

1) Got 7/7 on LU!!!

2) Had to put the soda away....sat on 4 buckets to do it; not very comfortable.

3) Fairly easy night

4) Had to eat lunch at Pro, due to putting away items in Tools and Plumbing.

Outfit:  Bless This Mess sweatshirt, faded jeggings, tiny silver hoops

Day 145: Homecoming Friday Warmer, mid-70s; 48 t/a

ASM:  Keri

HC:  Sarah

Loaders:  Sam, DS Chad

1) Scored 5/7 on LU

2) Pop count is back, this time with a laminated sheet and special pen.

3) Spent 5 mins helping a customer untangle the twist ties for the rachet straps to get them out of the box. Had to cut the last one.

Outfit:  Blue Vancouver Aquarium tee, l/s white tunic, faded jeggings, sea horses

Day 146:  Rare Sat Warmer, 80; 52 t/a

ASM:  Charlie

HC:  Sarah

Loader:  DS Chad

1) Was called in at 4:30; closing @9, due to 'no staff'

2) 5/7 on LU

3) Madi shared her beef and broccoli from Hibachi with me...yuuuummm!

4) Was busy 5-6pm after Miranda left!

Outfit:  Kind People tee, faded jeggings, treble clefs

Day 147:  Rare Sun Warm, 80; 67 t/a

ASM:  Charlie

HC:  Sarah

Loader:  Jax

1) Tripped in appliances; did NOT fall!

2) Keri reminded me I was a minute late *eye roll* We have 5 minutes to get to our station; I arrived at 4:04!

3) Accidentally threw the scanning gun at a customer; it rolled off the counter!

4) Was 5/5 for LU!

5) Had customer put 3 items on my counter and ask to hold them......then never returned!

6) Guy in red van went through ASCO, then stayed in van until 10:17 before leaving. WTH???

Outfit:  Blue flowered tee, 2 button capris, pearl danglies, gold and pearl necklace

From The Stupid Files: Y8, W29

Day 137: Warm. mid 80s; 58 t/a

ASM:  Shannon

HC:  DS Kaitlyn

Loader:  DS Chad. DS Ian

1) Went in at 4:30 and did the survey; stated we were doing a disservice to the older generation when it comes to the Rewards and looking up their cards.

2) Chad and Ian went to lunch at the same time; I didn't have any issues, but went to break and Kait called 3 times for a Code 50.

3) There were no red flags at close, but Ian rigged one out of a red Caution tape for a customer.

4) Had to eat at my desk, since I had returns to do during my break.

Outfit:  Blue plank tee, long capris, thin gold hoops

Day 138: Hot, high 90s; 52 t/a

ASM:  Charlie

HC:  Kaitlyn

Loaders:  Jax, DS Chad

1) Went to break an hour late

2) Customer stole sucker

3) Customer may have stolen plumbers primer....noticed it in cart after they paid.

4) We have text-to-pay....who knew???

5) Got bag of candy for doing the BEST survey

Outfit:  Black lace tee, long capris, red danglies

Day 139: Hot, rain, mid-90s; 73 t/a

ASM:  Dan

HC:  Lisa

Loaders:  Jax, DS Chad

1) Developed allergy eyes, so took a Benedryl liqui-gel.....and got sleepy at 4.  Had to fight it, due to no one being able to cover me. Took a 10 min nap at 6, but it wasn't until closer to 8pm it began to wear off. I was still tired and not comprehending spoken instructions.

2) Enrique showed up with some roofing returns....1st, he said he didn't have his receipt, and the system couldn't find him. Then he produced said receipt, but 2 items were missing.  Returned what I could, then tried to issue him store credit for the other two, and needed Mgr D's override. Got it taken care of, then told him to just take his Sprite and go.  I was tired of dealing with him at that point!

3) Customer needed help in plywood while Chad was at lunch.  Jax no show.

4) Jeff Neal decided to arrive at 8:30 and take a half an hour deciding what he wanted for delivery and what he wanted to take with.

5) Brought in 14 damn carts at close.

6) Learned next week, we return to 10pm closing time.

Outfit:  Yellow tee, long capris, black danglies

Day 140: Hot, rain, high 90s; 55 t/a

ASM:  Charlie

HC:  Lisa

Loaders:  Jax, DS Chad

1) Ir rained between 5:30-7

2) Took my break at 7:10

3) From 8:30-close, rang up Morgan's 3 cull carts!

Outfit:  Black Rebel tee, long capris, silver zircon hoops

Off the weekend to go to Lafayette and Fowler!

From The Stupid Files: Y8, W28

Day 132:  Labor Day Cooler, mid 80s; 81 t/a

ASM:  Keri

HC:  Kaitlyn

Loader:  Jax

1) Mgnt ordered Papa John's pizza; ate six slices, then had to floss teeth.

2) Customer got 10 lbs concrete and it leaked, leaving a small pyramid on my counter.

3) Forgot to give customer $20 change; had to reopen register.

4) Ran out of $1s around 6pm; had to be on #2 the rest of the night

5) Kaitlyn only had 6 customers while I was on lunch

6) I only had 6 customers from 8-10, with five of them the first hour.

Outfit:  White USA tee, 1 button capris, blue buttons.

Day 133: Hot, 90s; 76 t/a

ASM:  Keri

HC:  Austin

Loaders:  Jax, DS Chad

1) Older customer gave his phone #, but was for the old ML.  After he pays, he says, "They just give me my VA discount."  Gah....if you'd TOLD me....*eye roll*

2) 4:30-5:  Crazy!  Had return for J. Neal...."just give them my name to look me up"  Told them I need a phone #; he gave it, then rang them up for the replacement, and he thankfully paid it!  Also had sneezing fit while trying to hurry through the line.  Had issues finding Lumber Associates to help with unloading the returns TWICE!

3) Customer:  My ph # 618-943

    Fingers:  618-928   oops.....

4) Only had 4 customers after 8pm.

5) Had to bring in 13 carts while Jax brought in the concrete and pallet-stacked

Outfit:  Black Journey tee, 1 button capris, tiny silver hoops

Day 134: Hot, high 90s; 68 t/a

ASM:  Daniel

HC:  Austin

Loader:  DS Chad

1) Shift began on a sour note when I couldn't ring up the 4x4s or the 2x6s.  Was told it had been an issue all day; thankfully was fixed by around 6pm!

2) Saw fmr loader Tim; he's going to be at GenCon next year in Lucas Oil Stadium, with his dragons:)

3) Thought my lunch was at 5:30, but was slammed until after 6; Austin finally sent me at 8.

4) An older gentleman who was chewing tobacco, spat in my trash can while I was looking something up for him.  Gross...

5) Thought my final customer was at 9, but had another 40 minutes later.

6) Discovered it was Yancy's last day, but he left before I had a chance to tell him goodbye.  He MIGHT come to the meeting on Sunday.

Outfit:  Dept of Good Time tee, 1 button capris, pearl danglies

Off until Sat!  Choir practice Thurs, then performance @ Grouseland on Friday:)

Day 135:  Rare Sat Mid-90s; 75 t/a

ASM:  Keri

HC:  Austin

Loader:  Jax

1) Shift began with Pro Jon telling me he's most likely quitting soon; doesn't get along with Fulfillment Chas or ASM Keri.

2) My hips decided to complain during my 15 min break; had to get small trash bags from Receiving.

3) Returned at 6 and was slammed for an hour, plus #1 ran out of $1s, then when on #2, discovered it was out of $10s, 5s, and 1s!

4) Around 8pm, felt hot and light-headed when standing too long.

5) Was told to approve my evaluation; got a 'Does Not Meet Expectations' in one category; mainly, it's my attendance.  I commented a polite note and submitted it.  Also printed it out with an eye roll.  One bad eval won't offset 7 years of good ones!

Outfit:  Purple Sneezin' tee, 1 button capris, crystal danglies.

Day 136:  Rare Sun; Semi-Annual Store Meeting

We hit Gold again, barely; 82%, so that's why we only got a $60 bonus.  Won a tree, but declined it; was hoping to get one of the Yankee Candles.  So came up empty, but maybe will win something in Feb or March.  Our Pro dept is #1 in our district, yay!  Sat beside Theresa and Amy, and our buffet consisted of various pasta with chicken or spaghetti and meatballs.  Hadn't taken my water, so had to walk over to Lumber and get one from the cooler, since only sodas were offered.

From The Stupid Files: Y8, W27

Day 127: Hot, high 90s; 69 t/a

ASM:  Charlie

HC:  Kaitlyn

Loaders:  DS Chad, DS Ian

1) Did a return, but the slip didn't print. Gave back $97 in cash; rang up and collected $95.  Will find out tomorrow if I get a phone call about it....

2) Am now in an open-toe boot; need to call Sedgewick in the morning, bleh...

3) Customer was loading 80 pickets; Cart staff wondered if something hinky was going on.  Went out and told them I knew the code; no need to haul it all inside.

4) New rule:  No shift-swapping????

5)  Saw Austin (Will's friend).

6)  Found out there were 6 lawnmowers involved in yesterday's crash.  Driver claimed they lost their steering, and wasn't insured.  Not sure if mowers will be repaired or scrapped.

7)  May just have to call in late on Saturday......

Outfit:  Blue MVP LU tee, 2 button cut off capris, zircon hoops

Off the next two days:)

Day 128: Hot, 101; 64 t/a

ASM:  Shannon

HC:  Lisa

Loaders:  Jax, DS Chad

1) Helped Pro Kath with her sales; probably had closer to 80 t/a.

2) Customer left his credit card at #1; tried to call anyone up front, since he was heading that way to park his scooter, but no one answered.  Put it in envelope with his name on it.

3) Pro customer Ray acted entitled; had Steve and Shannon running around trying to find his order and print out the loading ticket.

4) Final customer was at 9pm.

Outfit:  Blue USA tee, 2 button capris, small textured gold hoops

Day 129:  Hot, 100; 51 t/a

ASM:  Shannon

HC:  Lisa

Loaders:  Jax, Sam

1) Was very slow 5-7.

2) Q left her wallet in the bathroom; Customer brought it to my attention; returned it to her.

3) Very busy 7:30-8:15!

4) Customer asked if I could look up LU card. Stopped scanning and totaled it out, to get them started on the text message.  CHILD asked if I'd rung everything up yet.  "I'll resume once your parents have all the info."  MOM:  'Oh, we have military. Do we do that now or later?"  "I'll get to it after I finish ringing everything up."  Geez people....let me do my damn job first??

5) Final customer was at 8:45.

Outfit:  Yellow Fla tee, 2 button capris, sea horses.

Told Shannon I was going to be 2 hours late tomorrow.

Day 130: Rare Sat Labor Day Weekend Hot, 100s; 54 t/a

ASM: Shannpn

HC:  Lisa

Loader:  Jax

1) Was 2 hours and 20 mins late to work, due to leaving my phone in Mom's room.

2) Asked customer if had rewards; she flashed her MLRC, then ran it before I was ready. Told her to run it again; she used her OLD LCC.  *eye roll*

3) Keri didn't speak to me when I came in.

4) Thought Shannon was going to say something, but she only asked me to push surveys!

5) Customer's military discount fell off during transaction; not sure why???

6) Customer kept trying card; it kept declining; finally charged $100 on it and $1K on another card. She dug $350 out of her purse, and the person with her went to the car and returned with another $101.

Outfit:  Blue floral tee, 2 button capris, thin gold hoops

Day 131: Rare Sun Labor Day Weekend cooler, high 80s; 91 t/a

ASM:  Charlie

HC:  Sarah

Loader: Sam

1) Had 2 customers at close

2) Fairly normal shift!

Outfit:  Black square neck blouse, 2 button capris, gold cross necklace, small zircon hoops

From The Stupid Files: Y8, W27

Day 120:  Warm, low 80s; 49 t/a

ASM:  Charlie

HC:  Sarah

Loaders:  Jax, Justice, DS Ian

Shift was fairly quiet; my last official day to sit down.

Heard Cupid/I've Loved You For A Long Time by The Spinners TWICE!

Day 121: Warm, mid 80s; 64 t/a

ASM:  Keri

HC:  Sarah

Loaders:  DS Chad, Justice

1) Discovered Dolly Parton passed away today.

2) Customer was upset because I was unable to return the lumber that was wrongly delivered.  All I could do was email Crystal and explain the situation, and have her modify it. But customer got mad and said he'd bring in the boards himself, then left without paying for the correct ones he wanted delivered.

2) Customer asked if he could pay his MLRW card with his MLPRW.  Umm, no.

3) Customers arrived 9:20 and were still trying to get paint mixed at 9:50.  *eye roll* It was after 10 when they paid and left.

Outfit:  Gray Plank LU tee, long capris, small gold hoops

Day 122: Hot, high 80s; 69 t/a

ASM:  Daniel

HC:  Sarah

Loaders:  Jax, DS Chad

1) Tried to help ring up Pro K's large order, but gun quit working after 4th item and had to hand-key some of the larger items before K fixed it.

2) Customer argued with me over rewards vs card. "I don't have it with me, so don't worry about it."  I shut up and totalled him out.

3) Saw Wally!

4) Annoyed customer from yesterday returned, bringing back the wrong boards delivered. Returned them, then we set up a delivery for Friday with drywall and 2x12s.  He was in a MUCH better mood!

Outfit:  Black Mom tee, long capris, tiny silver hoops

Day 123: Hot, 90s; 72 t/a Lunar Eclipse, total!

ASM:  Shannon

HC:  Kaitlyn, Lisa

Loader:  Jax

1) Seemed to be back in 'education' mode, explaining the difference between the old ML program and the new Rewards, plus how it is DIFFERENT FROM THE CREDIT CARD!!!!

2) My final customer was at 8:40

3) Had a fairly good shift; felt good, so did some more cleaning and didn't need to sit the entire time.

4) Discovered my hours are getting cut again; since Daylight Savings Time is no more, the store will be closing at 9pm beginning Sept 14th.  Which means I'm going down to 22-30 hours per week, depending on my travel schedule.

Outfit:  Vegas Indian Motorcycle tee, long capris, Ecquador danglies

Day 124:  Hot, High 80s; 69 t/a

ASM:  Keri

HC:  Kaitlyn, Lisa

Loaders:  Jax, DS Chad

1) Customer rubbed me the wrong way; tried to not let it affect me.

2) Hispanic couple's LCC was declined; I asked if they wanted to split the payment, but they used another card instead.

3) Customer waiting for washer had to make a pit stop, then seemed surprised afterward his washer still wasn't there. I called Fulfillment just as he drove toward the front door.

4) Saw Tracy Arnold and Paul G!

Outfit:  Gray USA Flowers tee, long capris, large zircons

Day 125:  Rare Sat Hot, high 80s; 105 t/a

ASM:  Keri

HC:  Kaitlyn, Sarah

Loaders:  Jax, DS Chad

1) Day began with Kid's Day at the Farmer's Market and seeing Miss B selling cookies and bread; then to Sam Williams' viewing (couldn't attend funeral, since had to work); and a kid banging on our back door so hard he knocked the plexiglass out of it.  Reported to police; turns out the officer KNOWS the kid who might have done it (S saw him run away and A sent her mom pics of two boys who were harassing her).

2) Got to work and found out someone drove into the LU lawnmowers!  Theresa had video of aftermath.

3) Customer spoke so fast my brain couldn't keep up.

4) Accidently hit customer with rubber spa hose after we measured it.  Gave them 10% off.

5) Learned Jax applied to Toyota.....

Outfit:  Gray USA 250 tee, long capris, thin gold hoops

Day 126:  Rare Sun Hot, low 90s; 92 t/a

ASM:  Keri

HC:  Sarah

Loaders:  Jax, DS Chad

1) Customer took staged drywall for another customer and bought it; I didn't realize it until after they'd paid, THEN saw the blue sticker sticking out.

2) Customer walked in, passed the posted store times, to ask what time we closed.  People can't read........

3) Had a small 'rush' at close....4 customers.  I was locking the doors when a customer pulled up to ask he could get 'just one sheet' of either drywall or OSB.  Told him no.

Outfit:  Gray Blessed G'Ma tee, long capris, dangly crosses.

From The Stupid Files: Y8, W26

Day 117: Cooler, 80s; 61 t/a

ASM:  Charlie

HC:  Riley

Loaders:  Steve, Korbin, DS Ian

1) Customer paid me $62,50 in rolled coins!

2) Nan and Mel arrived around 9 and left at close.

Outfit:  Black eclipse tee, 1 button capris, eclipse danglies

Day 118: Hot, high 80s; 66 t/a

ASM:  Charlie

HC:  Riley

Loaders:  Korbin, Justice

1) Was fairly quiet.

2) Went to break at 8:20.

Outfit:  Gray Purdue tee, 1 button capris, diamond posts

Day 119: Early rain, hot, low 80s; 108 t/a

ASM:  Dan

HC:  Madi

Loader:  Jax

1) First of all, I fell down in the back yard while going to the truck for lunch. Left shoulder hurts; was slightly light-headed, and the middle knuckle of my left hand is swollen.  Left big toe is also tender.

2) Had issues getting a Code 50 for concrete; finally after 30 mins, Pro Kath got their attention and it was loaded.

3) With 30 minutes til close, Jax flipped off a customer. He owned up to it, so not sure if he's fired or just severely reprimanded.  I didn't see it; I was calling for a spotter.

Outfit:  Teal blue blouse, 1 button cut off capris, gold 'squares'.

Off the next four days!!!

From The Stupid Files: Y8, W25

 Day 113: Hot, 90s; 75 t/a

ASM:  Charlie

HC:  Madi

Loaders:  Jax, Pro John

1) Grumpy customer:  "I've been here 20 mins and if I don't get my drain pipe in the next ten, I'm getting my $$ back".  Even gave him 10% off, but still didn't appease him.

2) Everyone needs Code 3, but my Zebra won't work and I sound HORRIBLE over the PA!

3) Was 40 mins late, due to reading the calendzr wrong!

4) New rule:  No one in Break Room after 8pm???  Mine was at 8:30; spent a extra minutes in the bathroom, then bought a candy bar to stave off the hunger.

Outfit:  Gray IN tee, 2 button cut off capris, small gold hoops

Day 114:  Hot, 90s; 67 t/a

ASM:  Charlie

HC:  Madi

Loaders:  Jax, Sam

1) Had ZERO engergy.

2) Talked to SM Maria:  8pm rule only applies to salespeople, NOT cashiers!

3) Customer did not set his items on the counter and had to dig for them.

4) Customer didn't count his corner beads (27!) and went off to get something else while I counted, then rang everything else up.

Outfit:  Black AK highway tee, 2 button cut off capris, thin gold hoops

Day 115:  Rare Sat Hot, 90s; 97 t/a

ASM:  Shannon

HC:  Riley

Loaders:  Jax, Korbin

1) Customer and I were talking high schools, and forgot to give him his $1 change.

2) Saw Alex!

3) Had Amy fix my schedule for tomorrow; not 4-close; 3-close!

4) Spanish-speaking customers with a list had a translation, but a bad one. After 30 mins of trying to 'decode' their list, they decided to return on Monday and speak to the pros....which is what I tried to get them to do after the 1st 5 minutes!

5) Customer rode the cart out the door, then left it in front of the concrete. WTH???

6) Riley didn't realize I got an hour lunch today.

Outfit:  Blue spare parts tee, 2 button cut off capris, white spiral danglies.

Day 116:  Rare Sun Hot, 90s; 79 t/a

ASM:  Shannon

HC:  Riley

Loaders:  Jax, Kolton

1) Time DRAGGED!!!!

2) Saw Dr. Dentist Herman with his left leg in a boot and on a wheeled scooter! Didn't get to talk to him, as I was sent on break shortly after.

3) Had 3 customers descend on me at 7:59!

Outfit:  Black USA Dog tee; 2 button capris, gold crescents with 3 diamonds

From The Stupid Files: Y8, W24

Day 109:  Warm, 80s; 61 t/a

ASM:  Shannon

HC:  Riley

Loader:  Jax, DS Ian

1) Arrived and the parking lot was EMPTY!

2) Just after I closed the large garage door, the customer who'd just walked in asked, "Were we not supposed to come in that way?"

"I was just closing it to keep the cool air inside."

3) Customer asked if he could take a cart outside, load up the dog-eared fence pickets, then bring them back inside so I could ring it up. I said, "Or, I just input the item number, you pay, then load them directly into your truck."

Outfit:  Black Rebel Be Free tee, long capris, black danglies

Day 110: Warm, 80s; 92 t/a

ASM:  Shannon

HC:  Levi

Loaders:  Jax, Pro John

1) Was asked to come in at 4 instead of 5

2) O went to take a pit stop and do the coffee; I was instantly slammed.

3) Customer was upset b/c the lawnmower's return policy is 48 hours instead of 90 days.

4) Around 4:30, a customer was upset the Pros had left; he wanted to add to his quote.  O left Pro Kathy a note.

5) Around 5, couldn't get ANYONE to answer a page or even their phone! Felt like I was in the Twilight Zone....

6) Only got a 15 min break.

7) A $20 bill was hiding in the $10s; reopened my drawer to give the $10 change, then forgot to put the $20 back in the drawer!

8) Levi had a family emergency and left; Karen made the closing announcements.

Outfit:  Original Blue LU tee, long capris, small flower diamonds

Day 111: Warm, high 80s; 39 t/a

ASM:  Daniel

HC:  Madi

Loaders:  Jax, Pro John

1) Found out Ted Hazel passed July 27th.  He was one of my sweeter customers and will be missed.

2) Did my Harassment, Credit, and SMART customer service training without the sound, and scored 100% on all.

3) Had no customers after 9:10. Dusted the top of the Monster and Red Bull coolers.

Outfit:  Blue flowered blouse, long capris, thin gold hoops

Day 112:  Cooler, rain in morning, upper 70s; 74 t/a

ASM:  Keri

HC:  Madi

Loaders:  Jax, Justice

1) Keri was on the warpath b/c people needed help in flooring; Matt was at lunch and both Shadley and Emma were at the pro desk, helping a customer!

2) Keri caught me outside getting a cart; thought I'd be getting 'the talk', but no....(whew!)

3) Was very busy 4-6:30!  42 customers

4) Final customers were at 8:51 and 9:23.

5) Day began with truck needing a new battery!

Outfit:  Kind People tee, long capris, thin gold hoops

Off until next Wednesday!!!!  Whoot!

From The Stupid Files: Y8, W23

Day 106: Hot, humid, 90s; 77 t/a

ASM:  Keri

HC:  Madi

Loaders:  Jax, Kolton

1) Regional staff was here, but only saw them when I clocked in at 5.  Was told they left soon after.

2) Forgot to give a customer his $5 change....oops!

3) Got new drywall carts!  About freaking time!

4) Discovered 2-drawer mini cabinet in pink!  Can have it shipped to home for only $6....

5) Only got a 5 min pit stop. Not a 15 min break.

6) Madi told me she's applied for the Flooring specialist position (Chad's old one)

Outfit:  Blue Plank LU tee, 1 button cut off capris, zirconian hoops

Day 107: Cooler, 80s; 71 t/a

ASM:  Dan

HC:  Madi

Loader:  Jax

1) Customer goes to #2 and stands.  

"Is anyone here?"

"I'm over here."

He comes over and orders 5 bags of concrete.  Dude, did you even SEE my light on????

2) Had to reset the pin pad after Customer #3.

3) Went to lunch at 8; returned and discovered Chasity had pulled my trash.

4) Customer had several tools, yet stood around while I unloaded them.  Wanted to ask him if his hands worked.....

5) Madi was offered the Flooring Specialist! Bryan's also looking for a new job, as are Zach and Kathy. Emily's not likely to return from Maternity leave.

Outfit:  Gold tee, 1 button cut off capris, zirconian hoops

Off tomorrow!!!!!

Day 108: Slightly rainy; 80s; 64 t/a

ASM:  Shannon

HC:  Riley

Loaders:  Justice, Miguel

1) Was complimented!

"You're always here!"

"I wasn't yesterday...."

"Neither were we....but you're always cheerful, and it's a pleasure to be in your line."

"Aaawwww....thank you so much!"  (made my day!)

2) Pro John had called in, due to seizure

3) Had to ring up Nan and Mel twice; their cart didn't save. The register hijacked and wouldn't ring up the final three items.  Weird.....

Outfit:  Vancouver Aquarium tee, 1 button cut off capris, sea horses.

Off this weekend for Mom's birthday!

From The Stupid Files: Y8, W22

Day 100:  Hot, 90's; 80 t/a

ASM:  Shannon

HC:  Madi, Levi

Loader:  Jax

1) Discovered DS Charles quit.

2) Discovered the trash bags I'd put in the locker were missing; Bryan was dealing with the same Hispanic customer from last week, so went to Receiving to get more.  Aisle was blocked, so Ricky climbed through and got them for me.  Then Madi was upset b/c it put her behind closing LG.

3)  Had ZERO customers from 8:30-9:30.

4) Nan and Mel arrived at 9:45 (5th trip!) and while N was getting paint mixed, M got his lumber.  Then we waited on N until 10:10. Finally left at 10:15!

Outfit:  Black Journey tee, 2 button capris, small gold hoops

Day 101: Cooler, high 70s; 81 t/a

ASM:  Dan

HC:  Madi

Loaders:  Jax, Justice

1) Was busy 5-5:30

2) Needed o/r at 9:30 for ladder

3) Discovered hours were cut for tomorrow.  Come in at 4, unless approved otherwise.

4) Emily had baby Harrison last night!  7 lbs, 2 oz, 21 inches:)

5) Place cleared out by 9 pm:)

6) Back ache after lunch.

Outfit:  Black, square neck blouse, 2 button cut off capris, small gold textured hoops

Day 102: Warm, low 80s; 84 t/a

ASM:  Dan

HC:  Madi

Loaders:  Pro John, Justice

1) Woman complained about the lack of help in Lumber:  a) John was at lunch and b) Justice has only been on the floor 4 times.  He's still learning!  "This is pathetic.  Menards is wonderful."

"I'm sorry; we're going through growing pains at the moment, with people being shuffled around."

2) Man complained about not finding any roof jacks. I couldn't find them in the system; he insulted John by saying he was too lazy to go look.  Later, he found them on the site; called Roof BRACKETS, in Aisle 18, bay 13, but we were out.

3) Had to move to #2 around 5, due to being out of $5s and 10s.

4) Dan and Ricky took the hopper before I was ready; John took my trash and ran after them.  On the return trip, I told Dan to drop the hopper and bring in the concrete; he let Ricky do it while he went to the cash office.  "This is how you do things down here, Dan!"

5) Learned Trevor was fired due to NC/NS; Mark stepped down; Zach and Kathy are looking to quit once Shannon takes over Pro; Emily's thinking of not returning after maternity leave.  WTH is going on???

Outfit:  Blue Dept of Having a Good Time tee, 2 button cut off capris, small gold hoops.

Day 103: Warm, low 80s; 92 t/a

ASM:  Dan

HC:  Riley

Loaders:  Sam, Justice

1) Was BUSY 3-6!

2) Had to move to #2; no $1s, 5, or 10s!

3) Neil had wrong faucet; Mike sold it to him for $100, not the $49 one.

4) Woman's card wouldn't work; turned out it's wasn't activated.

5) Back ached from 6-close.  Before I even sat down!

6) Cleaned out the coffee carafe, but left it in the break room. Riley brought it up.

7) Had a communication issue with a couple; they wanted blocks and rebar, but weren't sure of the rebar. Said they'd be back next week.

Outfit:  Star Wars tee (was told to wear Disney apparal today!), 2 button cut off capris, large zirconians

Day 104:  Rare Sat Cooler but humid 70s; 82 t/a

ASM:  Shannon, Charlie

HC:  Riley

Loaders:  Jax, Justice

1) Woman pushed empty cart out the doors, then left it outside. *eye roll*

2) Trained Nathanial 6-close

3) No backache!  Stood the entire time.

Outfit:  Purple Sneezing Time tee, 2 button cut off capris, small crystal tear drop danglies

Day 105:  Rare Sun Hot, Humid 80s; 81 t/a

ASM:  Keri

HC:  Riley

Loaders:  Jax, Justice

1) Customer asked if he could get back in if he left through the Pro doors.

2) Woman asked for help in tools; I paged.  Not a minute later, another woman asked, "Can we have some help?"

"Of course! Where?"

"Down here...in tools." 

John had arrived and he went to help her.

Is there a stupidity epidemic going around?

3) Senor Tequila owner/manager cut in line; I playfully ordered him to the back of the line, then told him he needed to cough up some margarita coupons for both of us!

"For you, Patron tequila!"

4) Was trying to do an LCA but my Zebra would NOT let me type in a phone #, and we couldn't locate the account under the name. So had to do a phone sale.

5) Had four customers walk in ten minutes before closing.

Outfit:  Black lace tee, 2 button cut off capris, sapphire hoops.

Off tomorrow!!!!

3) 

From The Stupid Files: Y8, W21 INVENTORY WEEK

 Day 96: Hot, 80s; 71 t/a

ASM:  Shannon

HC:  Levi

Loaders:  DS Ian, Jax, Donovan

1) Couldn't find Jax for Code 3 or Code 50 for 15 mins

2) Karen looked for light switch ON light; showed her where it was

3) The stool is fixed!!!

4) Place emptied out around 9:30

5) Inventory week, so very short-staffed.

6) Had several returns at close.

Outfit:  Gray Blessed G'ma tee, 1 button capris.  Skipped earrings, due to left one infected.

Day 97: Hot, 90s; 73 t/a

ASM:  Dan

HC:  Levi

Loaders:  Jax, Donovan

1) Woman called to me:  Hey sweetheart, can you unlock this for me?"

   Ummmm....I'm not your sweetheart, and I can't leave my register, but I'll call someone for you.....

   SM Maria was nearby; the woman flagged her down.  I wasn't even logged into my Zebra yet!

2) Customer with cabinets had boss on phone.  Tried 3 cards; none worked.  45 mins later, decided to pick them up tomorrow. He spoke very little English; we communicated through the phone translator; it's saved under MY phone # (had to transfer it to Reg #1, in order to ring up customers while we were waiting); I HOPE no one gives me flak about it tomorrow!

3) Due to running out of $5s and $10s, was on Reg #2 from 5:30 to close.

4) Customer returned ceiling tiles and was going to push them back, but got hung up on suckers, so just left it.  WTH???

5) Customer was told we could order the $39 batteries, but we had none in the network and the system wouldn't let me do a PUL. Customer demanded a manager, and Levi was stuck at CS, so sent them up there.

6) Customer arrived to pick up his order, but Fulfillment was way behind, so he picked it himself. Then I couldn't figure out how to print it. He took some of it and pushed the rest behind the Pro Desk and said he'd return in the morning for Pro Kathy to figure out.

7) Reg #2 ran out of $1s; Levi managed to THAT!

8) I misread the time when I clocked out for lunch and clocked in a minute late. Levi was like, 'You're 4 minutes late! Now I only get a 15 min lunch!"  

"I'm sorry; I'm old and stressed out!"

Outfit:  Blue MLU tee, long capris. No earrings, as I'm trying to let my left earlobe heal.

Day 98: Hot, 91; 89 t/a

ASM:  Dan

HC:  Madi, Levi

Loaders:  Jax, Donovan

1) Customer wanted jobsite box; couldn't locate anyone in HW or Tools. Levi and Donovan found one.

2) Customer wanted metal trashcan discounted for tiny ding at the back. Told her I could knock off $10, but the HC was busy at CS and would most likely be 15 mins to arrive.  They opted to leave it behind.

3) Customer returned a lot of PVC.......off 5 receipts, ten mins before we closed!

Outfit:  Blue floral with sheer sleeves; long capris/ Still no earrings, as I'm hoping the left lobe will heal soon.

Day 99: Hot, 90s; 74 t/a

ASM:  Shannon

HC:  Levi

Loaders:  Jax, Donovan

1) Same Hispanic customer from previous 3 days showed me pics of the cabinets he wanted, then had me call his boss.  After being hung up on and not understanding him a few times, we finally tried his card 3 times, but all declined.  At least it was only 20 mins today, as opposed to the hour Wednesday and 45 mins on Tuesday!

2) Customer asked if they could take the cart outside.  Told them no, they must drive their car inside.  Got a laugh!

Outfit:  Blue USA tee, long capris.  Still no earrings yet.

Tomorrow:  Off To Louisville!!!

From The Stupid Files: Y8, W20

 Day 92:  Hot, 80s; 66 t/a

ASM:  Alex

HC:  Riley

Loaders:  Jax, Pro John

1) Male customer arrived wearing only bib overalls, but at least he had his side panels buttoned up!

2) According to the flow chart, Alex was supposed to work 8-6, but arrived at 7 and was working the night shift. WTH??  Does this mean he's off tomorrow???

3) Arrived @3 only to discover my shift was 3:30-close.  Clocked in, did my AP4Me and LU, printed off my schedule, THEN went to Lumber.

4) Found earbuds on the floor in front of the Pro desk. Turned out to be Riley's!

5) DS Ian arrived at 9pm.  Again, WTH????

Outfit:  Gray LU Plank tee, 1 button cut off capris, silver zirconian hoops.

Day 93: Hot, 80s; 77 t/a

ASM:  Alex

HC:  Madi

Loaders:  DS Charles, Pro John, Justice (new guy)

1) Entitled customer:  Wanted quart drywall mud in a bag and left their cart in front of the Pepsi cooler.

2) Alex arrived at 5; Olivia's short day.

3) Took my lunch from 7-8.

4) Customer asked about why we had flat cameras in the parking lot....told him it was extra security, due to thefts.  He said a lot people don't like them, aka 'Big Brother watching'.  John later told me the police put them up, not our company.

Outfit:  Gray USA flowers, 1 button capris, large zirconians.

Day 94: Hot, mid 80s, T-storm; 54 t/a

ASM:  Dan

HC:  Levi

Loaders:  DS Charles, Jax, Justice

1) Arrived at 3, then discovered wasn't due until 5! Read for 2 hours:)

2) Coffee wasn't done and there were a bunch of returns.

3) Olivia pulled her own trash?!?!?!?!?

4) On my 15, took the coffee pot to the break room and set it on the sink while I took back half the returns....then forgot about it.  Theresa cleaned it out; I brought it back after we closed.

Outfit:  Black MOM tee, 1 button cut off capris, large zirconian studs

Day 95:  Last Day With Alex!!! Hot, Rain, 80s; 82 t/a

ASM:  Alex

HC:  Madi

Loaders:  Jax, Korbin

1) Rain at 6:30

2) My stool broke, so was sitting on 5 buckets all evening.  Not the most comfortable seat.

3) Had entitled customer who wouldn't put anything up on the counter.

4) Pizza in Pro and cake in break room for Alex's final day

5) Discovered I was supposed to take my LUNCH at 5, not just a 15. My lunch break came at 8:15!

Outfit:  Vegas Indian Motorcycle tee, 1 button cut off capris, blue sapphire hoops

Off the rest of the weekend for InConJunction!

From The Stupid Files: Y8, W19

 Day 86: Hot, 90s; 61 t/a

ASM:  Shannon

HC:  Riley

Loaders:  Jax, Pro John

1) Had customer order shingles to be delivered, but when it came time to pay, he kept insisting on a 'code'....DS Ian walked up, and I turned them over to him.  Turned out he wanted it run through VSP!

2) ASM Alex is leaving July 10th; he was offered a job 10 mins from his home!

3) ASM Shannon's taking Alex's place over Pro

4) My upper back ached all night

5) Was light-headed until 7.  Weird,,,,

Outfit:  Gray PU tee, 1 button cut off capris, tiny silver hoops

Day 87: Hot, humid, 94; 45 t/a

ASM:  Alex

HC:  Riley

Loaders:  DS Charles, Korbin

1) I think I had more than 45; my stats were stalled at 8pm with 42; I know I had more than three more customers.

2) Arrived at 4:30, after D's Uncle Joe's funeral in Westphalia.

3) Alex said I made his troublemaker list!  Answered, 'Good, I made the FUN one!'

Outfit:  Teal blue tee, black capris, blue 'marble' danglies, cross necklase

Day 88: Hot, Humid, 90s; 85 t/a

ASM:  Daniel

HC:  Levi

Loaders:  Jax, Korbin, Pro John

1) Customer had LAR, but was not an authorized user,  Tried to tell me to call the 1800 #, but didn't know how to find that screen.  Mgr Alex helped me....Trusted Customer, Mgr o/r, THEN call the #!

2) Customer walked up and thought he said "Shhhh...." to his wife.  So I naturally asked, "Are we hunting wabbit?" They cracked up! Turned out that's NOT what he said, but what followed was a trip down Memory Lane via Loony Tunes lines:)

Outfit:  Gray USA tee, 1 button cut off capris, thin gold hoops

Day 89: Hot, 90s; 98 t/a

ASM:  Alex

HC:  Madi

Loaders:  Jax, Pro John

1) Madi told me I'm good to leave Friday at 7:30; there's an extra person coming in at 5!  BUT.....Alex had to ruin it by talking to me like a child.

   a) "You're supposed to find your own person to cover"  Yes, but it's a BLACKOUT weekend, and I didn't know who was scheduled and who wasn't!

  b) "It's come to my attention you've been texting about being late or when you need off....you're supposed to call the store."  Do you realize how HARD it is to call to get reach a REAL PERSON now with the AI-crap?  Tuesday, for the funeral, I dialed the minute I hit 6th st.....was disconnected by College Ave, and by the time I hit St. Clair St, was just NOW being put on hold!  So I hung up and dropped by to WALK IN and tell them I was going to be late!  Then I seriously miscalculated how long it would take to get from Westphalia back to Vincennes.

  c) I'll concede this one; the saw was down, so I told the customer to plug in his circular saw in order to cut his plywood.  It was just unfortunate Alex walked up just as he was finishing up.  "You're not allowed to do that; sell him a battery-operated hand saw!"  I'll admit to having doubts about allowing it, so yeah, I was in the wrong here.  But I made sure we plugged it into an acceptable plug!  Give me props for that!

2) Filled out a credit app in Spanish.....THAT was weird.

3) Had three people at 10pm.  1st one was a breeze; 2nd one wrote a check and TOOK HIS TIME; 3rd one was a nightmare.  Card kept declining....he showed me his balance on his phone; ample funds for his $950 purchase. After the 3rd time, I suggested we stage it as a Pick Up Later.  Just as I changed everything, he tells me to wait; goes out to his car; gets ANOTHER card (in the meantime, I hurridly change it all back...thankfully it was only 5 items!) and this one clears.  Hallelujua!  I ring up the toilet, give him his reciepts, and he's out the door.....by 10:25!  Madi and Raven cleaned me out; I took back the three items to Electrical and Tools, then stashed the Aisle 30 one in Lights before putting up my vest.  By now, my irritation with Alex and the last customer was beginning to simmer, so went to karaoke and stayed out until 2am.

Outfit:  Blue stars and stripes tee, 1 button cut off capris, red/white hoops, r/w/b scrunchie (half up).

Day 90:  Sara's birthday/250 Celebration Downtown Hot, 90s; 80 t/a

ASM:  Alex

HC:  Levi

Loaders:  Jax, Korbin

1) Arrived; Olivia AWOL. Kem said she went to bathroom @3 and didn't return until 3:20. THEN at 3:30, announced she was taking her 15. WTH???

2) O left at 4 to cover breaks; customer needed an o/r; hopped on #2 and got slammed. Riley stuck on #1 for 30 mins!

3) Customer had 3 carts; register #1 'froze' after 9 items; didn't catch it and had to reboot cart, then rescan 5 bags and the large items.

4) Left at 7:35

Outfit:  Red Choir top, black capris, white danglies, patriotic scrunchy in ponytail.

Day 91:  Rare Sat, 4th of July Hot, 90s; 50 t/a

ASM:  Alex

HC:  Levi

Loaders:  DS Charles, Pro John

1) Got 'the talk' from Keri...."Your calling in late needs to stop...." I KNOW it's been an issue; I'm fully aware of it!  My leg is healed, so not more trips to E'ville, and I couldn't help the funeral or the concert being pushed back due to rain!  Forgive me; I have a LIFE outside of my job.....

2) Fireworks cancelled, due to organizer passing away.  Found out later a firecracker malfunctioned, sending shrapnel into his brain, killing him instantly.

3) Calmed down a customer who was PO'd due to a) Lumber associates not hearing the Code 3 page; b) His card kept declining; and c) his tax exempt # didn't work.  Did manage to fun it through VSP, saving him $1K, and was able to do a phone sale, saving him a return trip. Alex told me to please use the walky-talky!

4) Two WTH are you wearing customers:  Guy wearing bib overalls and nothing else; female with a skirt so short her ass cheeks were peeking out.  Put some pants on!

5) Customer asked about my fall on 6/20; told him I'm fine, just a little banged up.

6) Got 7/7 on LU!

7) Mgmnt fed us!

Outfit:  Gray 250 tee, 1 button cut off capris, patriotic headband; forgot the earrings.

From The Stupid Files: Y8, W18

This is going to be a short week; I have choir practice on Monday and Thursday, then performances Friday and Saturday, then granddaughter Olivia's 4th birthday party on Sunday!

 Day 84: Cooler, high 70s; 87 t/a

ASM:  Keri

HC:  Levi

Loader:  Jax

Welcome to the Twilight Zone!

1) Was asked if I wanted my break at 3:45; I asked Olivia if she left at 5, then said I'd take it at 4:30.  Turned out Olivia was needed to cover a lunch break.  I didn't get my 15.

2) After O left, I was slammed. Had a complicated return with several receipts and had to look up items.

3) Ran out of $1s on #1 and had to hop to #2;

4) Was doing a credit app while also checking out customers

5) Needed an  o/r around 5:30 and couldn't get ANYONE'S attention!

6) Meanwhile, HC Levi puts $1s in #1.....then I ran out of $10s and $5s!  So back to #2.....

7) Finally settled down around 6pm, and Levi sent me to lunch at ten after.

8) Had to take back something in nearly every damn dept....I don't think anyone did returns Sat-Mon.

Outfit:  Black Eclipse tee, 2 button cut off capris, eclipse danglies

Day 85: Warmer, 80s; 95 t/a

ASM:  Daniel

HC:  Levi

Loaders:  Jax, Pro John

1) Customer argued with me; he wanted to use his LCA account, to get the discount, but wanted to pay separately.  Told him it doesn't work that way; he retorted the Pros manage to do it; told him I wasn't a Pro, and this is the only way I knew how,  Got him to use his LAR,,,,then when he tried to make a payment, it wouldn't let him.  He left in a huff.

2) Say former ASM Shaun....told him I was mad at him for seeing Journey without me!  He admitted he only knew 6 of their songs.

3) Conrad and his g/f came in!

Outfit:  Black Dog tee, 2 button cut off capris, small zirconian hoops

Off the next several days!  Thurs, choir; Fri, Summer On Main; Sat, performance @Lincoln City.  Might get called in Sunday; Olivia's birthday is postponed to July 5th due to rain.

Day 86:  Rare Sunday

From The Stupid Files: Y8, W17

Day 80: Cooler, low 70s; 100 t/a

ASM:  Alex

HC:  Riley

Loaders:  DS Charles, Korbin

1) The saw is down and no one told me

2) Had to reboot my Zebra in order to work

3) Customer Frank H b*tched about no one to help him get a fridge, then went to Lumber, where he apparently couldn't get C or K's attention.  Called CS, who got ahold of them.  Why didn't he just walk up and tell me???

4) Olivia's dog did it's business on some shirts and the floor in aisle 5.

5) Had a turtle not want to open; saw Riley smash it on the floor as I went to lunch.

Outfit:  Gray IN tee, long capris, tiny silver hoops

Day 81: Early rain, high 70s; 64 t/a

ASM:  Alex

HC:  Levi

Loader:  Korbin

1) Saw Brent!

2) O spontaneously pulled her trash and handed me her tax exempts!  I almost asked if she was feeling okay....

3) Customer paid $5200 in cash!

4) Denis G arrived for his doors, but had to go get them off the shelf again.  THEN ran out of time and funds to pay for his water heater, toilet, and lumber.

5) Alex is off tomorrow!

Outfit:  Spare parts tee, long capris, gold 'tear drops'.

Day 82: Cloudy, windy, rain, 80; 80 t/a

ASM:  Keri

HC:  Riley

Loaders:  Jax, Pro John

1) O left to cover garden, then help out Fullfillment

2) Thunderstorm at 4

3) Staff threw Emily a baby shower, complete with cake:)

4) Denis G's items were missing this morning; I HOPE he picked them up!

5) Final 2 customers wanted to chat; finally left at 10:10!  Sold one book to Lori Wilson.

Outfit:  Black AK highway tee, long capris, thin gold hoops.

Off tomorrow and Friday for choir and Alex's appt!

Day 83:  Rare Sat: Warm, 80s; 17 t/a

ASM:  Alex

HC:  Levi

Loaders:  Jax, Korbin

Only stayed 2 hours due to tripping over a flat cart.  I'd scanned everything, then misjudged where I was in relation to the end of the cart.  Suddenly I felt myself falling, and managed to flip over onto my back with the wind knocked out of my, along with my dignity.  Glasses had fallen off; I hoped no one would step on them.

Took three male customers to pick me up.  I put my glasses on, wiped the tears from my eyes (I wasn't hurt, just shocked!) and took a few seconds to regroup before resuming my job.  But the bump on my right hand was swelling at an alarming rate, so Kaitlyn and Pro John took over. I went to the back to run some cold water on my hand and calm down; Kait fixed me an ice pack, and called Alex, who told us to come up front. Raven found the video, so we could get the correct time (I'd said 'five minutes ago'....turned out to be more like 20!) and while I was filling out the incident report, my sense of humor kicked in.

"I willingly and knowingly tripped over the cart in protest at being called in on my day off..."

Alex said, "I KNEW it!"

That's not what I put, btw....

Took two tries to get a hold of D, who came back to get me. Kait put my vest up and either she or Raven went down to get my stuff from the Pro Desk, then both of them walked me out to the truck.

Went home and continued to ice both my hand and my knee.

Ended up calling in Sunday, when I woke up with not only my knees, but my shoulders and collarbone in pain.  Took two rounds of 3 Tylenol Arthritis and spent the afternoon at Kyle's for Father's Day.  Hand is still slightly tender, but the swelling is down and just bruised a little.

Outfit:  Black Foreigner tee, long capris, small gold hoops

From The Stupid Files: Y8, W16

Day 75: Rain; 84 t/a

ASM:  Shannon

HC:  Levi

Loader:  DS Ian

1) Customer complained when I refused to let them use the dolly for their water heater; told them we had flat carts.

But we still need to lift it 6 inches!"

I called for a Code 3.

"Oh, never mind!"

Traci arrived and helped them!

2) Lumber associate Dan called in; the other person on the schedule had already quit two weeks prior.  Korbin came over to help, but all he could do was help customers, flat stack, and sweep.

3) Someone cut wire for a customer, but didn't know they had to write down the particulars.  Customer took a picture of the barcode.

4)  I ran out of steam around 8:30 and fought sleep for 2 hours.

Outfit:  Black Rebel Be Free tee, two button cut up capris, tiny silver hoops

Day 76: Rain at first, then sunny and humid; 69 t/a

ASM:  Shannon

HC:  Madi

Loaders:  Pro John, Korbin

1) Was still suffering from 'Con Hangover' until 6:30.

2) Had 'Chatty Cathy' customer around 4; I was trying not to pass out

3) Kem had called in; Olivia was on #1, I was on #2 until 5.

4) Saw Sam, Melanie, and Deb!

5) My fan quit around 8:45.

Outfit:  Blue LU, 1 button cut off capris, thin gold hoops

Madi took my picture; I posed with the Queen Bee tumbler very prominent!

Day 77:  Hot, 90s; 74 t/a

ASM:  Daniel

HC:  Riley

Loaders:  DS Charles, Pro John

1) People walked past carts on the sidewalk, then got them inside.  *eye roll*

2) People who push carts up to the door, then walk away.  Or leave their riding carts in the parking lot.

3) Forgot my fan; D brought it, but called me a 'crybaby'.

4) Alex is off Friday!!!

5) Customer's corporate card declined.  He didn't return.

6) Saw Shirley; she has a pinched nerve in her back.

Outfit:  Dept of Having A Good Time tee, 1 button cut off capris, silver diamond danglies

Am off tomorrow!!  And Theresa brought me the rest of the musical-themed 3D things she'd made:)

Day 78: Cooler, high 70s; 88 t/a

ASM:  Keri

HC:  DS Raven

Loader:  DS Charles, Korbin

1) Arrived to discover we had ZERO coverage, so had to take my lunch at 4! Went to Subway

2) My sandwich was on bread so fresh half of it fell apart and had to use a fork to eat it.

3) Returned to a sh*t show:  Customer needed 65 deck boards, but the order was marked 'Picked Up'. Think DS Charles had to pull them again.  Olivia 'had to pee reeeeeaaaally bad', so passed it off to me!

Then others needed orders found, and it was generally mass chaos for about an hour.

4) Earlier, Olivia had taken her last break. Customer needed o/r, so hopped on 2 until Raven arrived, but she didn't finish them out.  Ended up bouncing back and forth between two customers until #1 was out the door, then finished #2 and went back to #1!

5) Had a customer nearly leave w/o his flooring tiles!

6) Korbin bought me a candy bar, which I didn't have time to eat until after 8pm/

7) Place settled down after 8:30.

Outfit:  Blue tee with stars, 1 button cut off capris, thin gold hoops

Off tomorrow for Pride!

Day 79:  Rare Sun Flag Day Cool, low 70s; 96 t/a

ASM:  Alex

HC:  Riley

Loaders:  Pro John, DS Charles

1) Was busy from 3-6, when sent to break.

2) Busy 6:15-7, when the place died.

3) Needed an o/r; hopped to Pro Kath's register until Madi arrived.

4) Customer had to look up their card, so again I hopped on Pro Kath's register and bounced back and forth until both were rung up.

5) Found out LA Daniel quit.  THAT's why he's not been here all week!  It's been nice w/o Jax, ha ha....

6) When I arrived, there was no trash bag in the large can and NO box of shopping bags.  Also, no trash bag in #2.  Turned out Bryan didn't know where we kept them.

7) Forgot to give a customer their sixty-five cents; the hubby says he's not worried about it.  Gave it to the next customer.

8) Had a 'sand fountain'.....customer put play sand on counter and it 'sprang a leak'.  Teased him about leaving a trail so he could find himself back!

Outfit:  White flag tee, 1 button cut off capris, dangly r/w/b stars

From The Stupid Files: Y8, W15

Day 72: Warm, low 80s; 80 t/a

ASM:  Shannon

HC:  Riley

Loaders:  DS Charles, Daniel

1) Was late, due to a stopped train on 2nd St, then catching it AGAIN at 6th and St. Clair!  Olivia was in a mood.

2) Things slacked off around 5.

3) Went to lunch @6, and break @9:30.

4) POURED rain after 10:30, but stopped 15 mins later!

Outfit:  Dark blue LU Plank tee, 2-button cut off capris, small gold hoops

Day 73:  Warm, 80s; 86 t/a

ASM:  Shannon

HC:  Riley

Loader:  DS Charles

1) Register wouldn't show the numbers typed in for Cash; had to reboot it every time customer paid cash. It resolved itself after I returned from lunch!

2) The place died at 9:15

3) Coffee machine had overflowed; took 3 Clorox wipes to get the counter clean.

Outfit:  Journey tee, 2 button cut off capris, small zirconian hoops

Day 74:  Warm, low 80s; 70 t/a

ASM:  Daniel

HC:  Madi

Loaders:  DS Charles, Jax

1) For being in the middle of our '100 days of Hell', I've not been that busy!

2) Saw Izzaboo!!!  She was buying lollipops for her mom, who's got a temperamental tummy.

3) Forgot to grab my Clorox wipes; used the bleach water to clean the coffee counter.

4) Place died at 8:30.

5) St. Francis X had tax exempt, but couldn't find the correct phone #. Used the Catholic School one and worked!

6) Caved and bought the pink hammer and scissors.

Outfit:  Purple sneezin' tee, 2 button cut off capris, thin gold hoops

Off the next 4 days for Choir practice (Thurs) and ICC Fri-Sun!