From The Stupid Files: Y8, W24

Day 109:  Warm, 80s; 61 t/a

ASM:  Shannon

HC:  Riley

Loader:  Jax, DS Ian

1) Arrived and the parking lot was EMPTY!

2) Just after I closed the large garage door, the customer who'd just walked in asked, "Were we not supposed to come in that way?"

"I was just closing it to keep the cool air inside."

3) Customer asked if he could take a cart outside, load up the dog-eared fence pickets, then bring them back inside so I could ring it up. I said, "Or, I just input the item number, you pay, then load them directly into your truck."

Outfit:  Black Rebel Be Free tee, long capris, black danglies

Day 110: Warm, 80s; 92 t/a

ASM:  Shannon

HC:  Levi

Loaders:  Jax, Pro John

1) Was asked to come in at 4 instead of 5

2) O went to take a pit stop and do the coffee; I was instantly slammed.

3) Customer was upset b/c the lawnmower's return policy is 48 hours instead of 90 days.

4) Around 4:30, a customer was upset the Pros had left; he wanted to add to his quote.  O left Pro Kathy a note.

5) Around 5, couldn't get ANYONE to answer a page or even their phone! Felt like I was in the Twilight Zone....

6) Only got a 15 min break.

7) A $20 bill was hiding in the $10s; reopened my drawer to give the $10 change, then forgot to put the $20 back in the drawer!

8) Levi had a family emergency and left; Karen made the closing announcements.

Outfit:  Original Blue LU tee, long capris, small flower diamonds

Day 111: Warm, high 80s; 39 t/a

ASM:  Daniel

HC:  Madi

Loaders:  Jax, Pro John

1) Found out Ted Hazel passed July 27th.  He was one of my sweeter customers and will be missed.

2) Did my Harassment, Credit, and SMART customer service training without the sound, and scored 100% on all.

3) Had no customers after 9:10. Dusted the top of the Monster and Red Bull coolers.

Outfit:  Blue flowered blouse, long capris, thin gold hoops

Day 112:  Cooler, rain in morning, upper 70s; 74 t/a

ASM:  Keri

HC:  Madi

Loaders:  Jax, Justice

1) Keri was on the warpath b/c people needed help in flooring; Matt was at lunch and both Shadley and Emma were at the pro desk, helping a customer!

2) Keri caught me outside getting a cart; thought I'd be getting 'the talk', but no....(whew!)

3) Was very busy 4-6:30!  42 customers

4) Final customers were at 8:51 and 9:23.

5) Day began with truck needing a new battery!

Outfit:  Kind People tee, long capris, thin gold hoops

Off until next Wednesday!!!!  Whoot!

From The Stupid Files: Y8, W23

Day 106: Hot, humid, 90s; 77 t/a

ASM:  Keri

HC:  Madi

Loaders:  Jax, Kolton

1) Regional staff was here, but only saw them when I clocked in at 5.  Was told they left soon after.

2) Forgot to give a customer his $5 change....oops!

3) Got new drywall carts!  About freaking time!

4) Discovered 2-drawer mini cabinet in pink!  Can have it shipped to home for only $6....

5) Only got a 5 min pit stop. Not a 15 min break.

6) Madi told me she's applied for the Flooring specialist position (Chad's old one)

Outfit:  Blue Plank LU tee, 1 button cut off capris, zirconian hoops

Day 107: Cooler, 80s; 71 t/a

ASM:  Dan

HC:  Madi

Loader:  Jax

1) Customer goes to #2 and stands.  

"Is anyone here?"

"I'm over here."

He comes over and orders 5 bags of concrete.  Dude, did you even SEE my light on????

2) Had to reset the pin pad after Customer #3.

3) Went to lunch at 8; returned and discovered Chasity had pulled my trash.

4) Customer had several tools, yet stood around while I unloaded them.  Wanted to ask him if his hands worked.....

5) Madi was offered the Flooring Specialist! Bryan's also looking for a new job, as are Zach and Kathy. Emily's not likely to return from Maternity leave.

Outfit:  Gold tee, 1 button cut off capris, zirconian hoops

Off tomorrow!!!!!

Day 108: Slightly rainy; 80s; 64 t/a

ASM:  Shannon

HC:  Riley

Loaders:  Justice, Miguel

1) Was complimented!

"You're always here!"

"I wasn't yesterday...."

"Neither were we....but you're always cheerful, and it's a pleasure to be in your line."

"Aaawwww....thank you so much!"  (made my day!)

2) Pro John had called in, due to seizure

3) Had to ring up Nan and Mel twice; their cart didn't save. The register hijacked and wouldn't ring up the final three items.  Weird.....

Outfit:  Vancouver Aquarium tee, 1 button cut off capris, sea horses.

Off this weekend for Mom's birthday!

From The Stupid Files: Y8, W22

Day 100:  Hot, 90's; 80 t/a

ASM:  Shannon

HC:  Madi, Levi

Loader:  Jax

1) Discovered DS Charles quit.

2) Discovered the trash bags I'd put in the locker were missing; Bryan was dealing with the same Hispanic customer from last week, so went to Receiving to get more.  Aisle was blocked, so Ricky climbed through and got them for me.  Then Madi was upset b/c it put her behind closing LG.

3)  Had ZERO customers from 8:30-9:30.

4) Nan and Mel arrived at 9:45 (5th trip!) and while N was getting paint mixed, M got his lumber.  Then we waited on N until 10:10. Finally left at 10:15!

Outfit:  Black Journey tee, 2 button capris, small gold hoops

Day 101: Cooler, high 70s; 81 t/a

ASM:  Dan

HC:  Madi

Loaders:  Jax, Justice

1) Was busy 5-5:30

2) Needed o/r at 9:30 for ladder

3) Discovered hours were cut for tomorrow.  Come in at 4, unless approved otherwise.

4) Emily had baby Harrison last night!  7 lbs, 2 oz, 21 inches:)

5) Place cleared out by 9 pm:)

6) Back ache after lunch.

Outfit:  Black, square neck blouse, 2 button cut off capris, small gold textured hoops

Day 102: Warm, low 80s; 84 t/a

ASM:  Dan

HC:  Madi

Loaders:  Pro John, Justice

1) Woman complained about the lack of help in Lumber:  a) John was at lunch and b) Justice has only been on the floor 4 times.  He's still learning!  "This is pathetic.  Menards is wonderful."

"I'm sorry; we're going through growing pains at the moment, with people being shuffled around."

2) Man complained about not finding any roof jacks. I couldn't find them in the system; he insulted John by saying he was too lazy to go look.  Later, he found them on the site; called Roof BRACKETS, in Aisle 18, bay 13, but we were out.

3) Had to move to #2 around 5, due to being out of $5s and 10s.

4) Dan and Ricky took the hopper before I was ready; John took my trash and ran after them.  On the return trip, I told Dan to drop the hopper and bring in the concrete; he let Ricky do it while he went to the cash office.  "This is how you do things down here, Dan!"

5) Learned Trevor was fired due to NC/NS; Mark stepped down; Zach and Kathy are looking to quit once Shannon takes over Pro; Emily's thinking of not returning after maternity leave.  WTH is going on???

Outfit:  Blue Dept of Having a Good Time tee, 2 button cut off capris, small gold hoops.

Day 103: Warm, low 80s; 92 t/a

ASM:  Dan

HC:  Riley

Loaders:  Sam, Justice

1) Was BUSY 3-6!

2) Had to move to #2; no $1s, 5, or 10s!

3) Neil had wrong faucet; Mike sold it to him for $100, not the $49 one.

4) Woman's card wouldn't work; turned out it's wasn't activated.

5) Back ached from 6-close.  Before I even sat down!

6) Cleaned out the coffee carafe, but left it in the break room. Riley brought it up.

7) Had a communication issue with a couple; they wanted blocks and rebar, but weren't sure of the rebar. Said they'd be back next week.

Outfit:  Star Wars tee (was told to wear Disney apparal today!), 2 button cut off capris, large zirconians

Day 104:  Rare Sat Cooler but humid 70s; 82 t/a

ASM:  Shannon, Charlie

HC:  Riley

Loaders:  Jax, Justice

1) Woman pushed empty cart out the doors, then left it outside. *eye roll*

2) Trained Nathanial 6-close

3) No backache!  Stood the entire time.

Outfit:  Purple Sneezing Time tee, 2 button cut off capris, small crystal tear drop danglies

Day 105:  Rare Sun Hot, Humid 80s; 81 t/a

ASM:  Keri

HC:  Riley

Loaders:  Jax, Justice

1) Customer asked if he could get back in if he left through the Pro doors.

2) Woman asked for help in tools; I paged.  Not a minute later, another woman asked, "Can we have some help?"

"Of course! Where?"

"Down here...in tools." 

John had arrived and he went to help her.

Is there a stupidity epidemic going around?

3) Senor Tequila owner/manager cut in line; I playfully ordered him to the back of the line, then told him he needed to cough up some margarita coupons for both of us!

"For you, Patron tequila!"

4) Was trying to do an LCA but my Zebra would NOT let me type in a phone #, and we couldn't locate the account under the name. So had to do a phone sale.

5) Had four customers walk in ten minutes before closing.

Outfit:  Black lace tee, 2 button cut off capris, sapphire hoops.

Off tomorrow!!!!

3) 

From The Stupid Files: Y8, W21 INVENTORY WEEK

 Day 96: Hot, 80s; 71 t/a

ASM:  Shannon

HC:  Levi

Loaders:  DS Ian, Jax, Donovan

1) Couldn't find Jax for Code 3 or Code 50 for 15 mins

2) Karen looked for light switch ON light; showed her where it was

3) The stool is fixed!!!

4) Place emptied out around 9:30

5) Inventory week, so very short-staffed.

6) Had several returns at close.

Outfit:  Gray Blessed G'ma tee, 1 button capris.  Skipped earrings, due to left one infected.

Day 97: Hot, 90s; 73 t/a

ASM:  Dan

HC:  Levi

Loaders:  Jax, Donovan

1) Woman called to me:  Hey sweetheart, can you unlock this for me?"

   Ummmm....I'm not your sweetheart, and I can't leave my register, but I'll call someone for you.....

   SM Maria was nearby; the woman flagged her down.  I wasn't even logged into my Zebra yet!

2) Customer with cabinets had boss on phone.  Tried 3 cards; none worked.  45 mins later, decided to pick them up tomorrow. He spoke very little English; we communicated through the phone translator; it's saved under MY phone # (had to transfer it to Reg #1, in order to ring up customers while we were waiting); I HOPE no one gives me flak about it tomorrow!

3) Due to running out of $5s and $10s, was on Reg #2 from 5:30 to close.

4) Customer returned ceiling tiles and was going to push them back, but got hung up on suckers, so just left it.  WTH???

5) Customer was told we could order the $39 batteries, but we had none in the network and the system wouldn't let me do a PUL. Customer demanded a manager, and Levi was stuck at CS, so sent them up there.

6) Customer arrived to pick up his order, but Fulfillment was way behind, so he picked it himself. Then I couldn't figure out how to print it. He took some of it and pushed the rest behind the Pro Desk and said he'd return in the morning for Pro Kathy to figure out.

7) Reg #2 ran out of $1s; Levi managed to THAT!

8) I misread the time when I clocked out for lunch and clocked in a minute late. Levi was like, 'You're 4 minutes late! Now I only get a 15 min lunch!"  

"I'm sorry; I'm old and stressed out!"

Outfit:  Blue MLU tee, long capris. No earrings, as I'm trying to let my left earlobe heal.

Day 98: Hot, 91; 89 t/a

ASM:  Dan

HC:  Madi, Levi

Loaders:  Jax, Donovan

1) Customer wanted jobsite box; couldn't locate anyone in HW or Tools. Levi and Donovan found one.

2) Customer wanted metal trashcan discounted for tiny ding at the back. Told her I could knock off $10, but the HC was busy at CS and would most likely be 15 mins to arrive.  They opted to leave it behind.

3) Customer returned a lot of PVC.......off 5 receipts, ten mins before we closed!

Outfit:  Blue floral with sheer sleeves; long capris/ Still no earrings, as I'm hoping the left lobe will heal soon.

Day 99: Hot, 90s; 74 t/a

ASM:  Shannon

HC:  Levi

Loaders:  Jax, Donovan

1) Same Hispanic customer from previous 3 days showed me pics of the cabinets he wanted, then had me call his boss.  After being hung up on and not understanding him a few times, we finally tried his card 3 times, but all declined.  At least it was only 20 mins today, as opposed to the hour Wednesday and 45 mins on Tuesday!

2) Customer asked if they could take the cart outside.  Told them no, they must drive their car inside.  Got a laugh!

Outfit:  Blue USA tee, long capris.  Still no earrings yet.

Tomorrow:  Off To Louisville!!!

From The Stupid Files: Y8, W20

 Day 92:  Hot, 80s; 66 t/a

ASM:  Alex

HC:  Riley

Loaders:  Jax, Pro John

1) Male customer arrived wearing only bib overalls, but at least he had his side panels buttoned up!

2) According to the flow chart, Alex was supposed to work 8-6, but arrived at 7 and was working the night shift. WTH??  Does this mean he's off tomorrow???

3) Arrived @3 only to discover my shift was 3:30-close.  Clocked in, did my AP4Me and LU, printed off my schedule, THEN went to Lumber.

4) Found earbuds on the floor in front of the Pro desk. Turned out to be Riley's!

5) DS Ian arrived at 9pm.  Again, WTH????

Outfit:  Gray LU Plank tee, 1 button cut off capris, silver zirconian hoops.

Day 93: Hot, 80s; 77 t/a

ASM:  Alex

HC:  Madi

Loaders:  DS Charles, Pro John, Justice (new guy)

1) Entitled customer:  Wanted quart drywall mud in a bag and left their cart in front of the Pepsi cooler.

2) Alex arrived at 5; Olivia's short day.

3) Took my lunch from 7-8.

4) Customer asked about why we had flat cameras in the parking lot....told him it was extra security, due to thefts.  He said a lot people don't like them, aka 'Big Brother watching'.  John later told me the police put them up, not our company.

Outfit:  Gray USA flowers, 1 button capris, large zirconians.

Day 94: Hot, mid 80s, T-storm; 54 t/a

ASM:  Dan

HC:  Levi

Loaders:  DS Charles, Jax, Justice

1) Arrived at 3, then discovered wasn't due until 5! Read for 2 hours:)

2) Coffee wasn't done and there were a bunch of returns.

3) Olivia pulled her own trash?!?!?!?!?

4) On my 15, took the coffee pot to the break room and set it on the sink while I took back half the returns....then forgot about it.  Theresa cleaned it out; I brought it back after we closed.

Outfit:  Black MOM tee, 1 button cut off capris, large zirconian studs

Day 95:  Last Day With Alex!!! Hot, Rain, 80s; 82 t/a

ASM:  Alex

HC:  Madi

Loaders:  Jax, Korbin

1) Rain at 6:30

2) My stool broke, so was sitting on 5 buckets all evening.  Not the most comfortable seat.

3) Had entitled customer who wouldn't put anything up on the counter.

4) Pizza in Pro and cake in break room for Alex's final day

5) Discovered I was supposed to take my LUNCH at 5, not just a 15. My lunch break came at 8:15!

Outfit:  Vegas Indian Motorcycle tee, 1 button cut off capris, blue sapphire hoops

Off the rest of the weekend for InConJunction!

From The Stupid Files: Y8, W19

 Day 86: Hot, 90s; 61 t/a

ASM:  Shannon

HC:  Riley

Loaders:  Jax, Pro John

1) Had customer order shingles to be delivered, but when it came time to pay, he kept insisting on a 'code'....DS Ian walked up, and I turned them over to him.  Turned out he wanted it run through VSP!

2) ASM Alex is leaving July 10th; he was offered a job 10 mins from his home!

3) ASM Shannon's taking Alex's place over Pro

4) My upper back ached all night

5) Was light-headed until 7.  Weird,,,,

Outfit:  Gray PU tee, 1 button cut off capris, tiny silver hoops

Day 87: Hot, humid, 94; 45 t/a

ASM:  Alex

HC:  Riley

Loaders:  DS Charles, Korbin

1) I think I had more than 45; my stats were stalled at 8pm with 42; I know I had more than three more customers.

2) Arrived at 4:30, after D's Uncle Joe's funeral in Westphalia.

3) Alex said I made his troublemaker list!  Answered, 'Good, I made the FUN one!'

Outfit:  Teal blue tee, black capris, blue 'marble' danglies, cross necklase

Day 88: Hot, Humid, 90s; 85 t/a

ASM:  Daniel

HC:  Levi

Loaders:  Jax, Korbin, Pro John

1) Customer had LAR, but was not an authorized user,  Tried to tell me to call the 1800 #, but didn't know how to find that screen.  Mgr Alex helped me....Trusted Customer, Mgr o/r, THEN call the #!

2) Customer walked up and thought he said "Shhhh...." to his wife.  So I naturally asked, "Are we hunting wabbit?" They cracked up! Turned out that's NOT what he said, but what followed was a trip down Memory Lane via Loony Tunes lines:)

Outfit:  Gray USA tee, 1 button cut off capris, thin gold hoops

Day 89: Hot, 90s; 98 t/a

ASM:  Alex

HC:  Madi

Loaders:  Jax, Pro John

1) Madi told me I'm good to leave Friday at 7:30; there's an extra person coming in at 5!  BUT.....Alex had to ruin it by talking to me like a child.

   a) "You're supposed to find your own person to cover"  Yes, but it's a BLACKOUT weekend, and I didn't know who was scheduled and who wasn't!

  b) "It's come to my attention you've been texting about being late or when you need off....you're supposed to call the store."  Do you realize how HARD it is to call to get reach a REAL PERSON now with the AI-crap?  Tuesday, for the funeral, I dialed the minute I hit 6th st.....was disconnected by College Ave, and by the time I hit St. Clair St, was just NOW being put on hold!  So I hung up and dropped by to WALK IN and tell them I was going to be late!  Then I seriously miscalculated how long it would take to get from Westphalia back to Vincennes.

  c) I'll concede this one; the saw was down, so I told the customer to plug in his circular saw in order to cut his plywood.  It was just unfortunate Alex walked up just as he was finishing up.  "You're not allowed to do that; sell him a battery-operated hand saw!"  I'll admit to having doubts about allowing it, so yeah, I was in the wrong here.  But I made sure we plugged it into an acceptable plug!  Give me props for that!

2) Filled out a credit app in Spanish.....THAT was weird.

3) Had three people at 10pm.  1st one was a breeze; 2nd one wrote a check and TOOK HIS TIME; 3rd one was a nightmare.  Card kept declining....he showed me his balance on his phone; ample funds for his $950 purchase. After the 3rd time, I suggested we stage it as a Pick Up Later.  Just as I changed everything, he tells me to wait; goes out to his car; gets ANOTHER card (in the meantime, I hurridly change it all back...thankfully it was only 5 items!) and this one clears.  Hallelujua!  I ring up the toilet, give him his reciepts, and he's out the door.....by 10:25!  Madi and Raven cleaned me out; I took back the three items to Electrical and Tools, then stashed the Aisle 30 one in Lights before putting up my vest.  By now, my irritation with Alex and the last customer was beginning to simmer, so went to karaoke and stayed out until 2am.

Outfit:  Blue stars and stripes tee, 1 button cut off capris, red/white hoops, r/w/b scrunchie (half up).

Day 90:  Sara's birthday/250 Celebration Downtown Hot, 90s; 80 t/a

ASM:  Alex

HC:  Levi

Loaders:  Jax, Korbin

1) Arrived; Olivia AWOL. Kem said she went to bathroom @3 and didn't return until 3:20. THEN at 3:30, announced she was taking her 15. WTH???

2) O left at 4 to cover breaks; customer needed an o/r; hopped on #2 and got slammed. Riley stuck on #1 for 30 mins!

3) Customer had 3 carts; register #1 'froze' after 9 items; didn't catch it and had to reboot cart, then rescan 5 bags and the large items.

4) Left at 7:35

Outfit:  Red Choir top, black capris, white danglies, patriotic scrunchy in ponytail.

Day 91:  Rare Sat, 4th of July Hot, 90s; 50 t/a

ASM:  Alex

HC:  Levi

Loaders:  DS Charles, Pro John

1) Got 'the talk' from Keri...."Your calling in late needs to stop...." I KNOW it's been an issue; I'm fully aware of it!  My leg is healed, so not more trips to E'ville, and I couldn't help the funeral or the concert being pushed back due to rain!  Forgive me; I have a LIFE outside of my job.....

2) Fireworks cancelled, due to organizer passing away.  Found out later a firecracker malfunctioned, sending shrapnel into his brain, killing him instantly.

3) Calmed down a customer who was PO'd due to a) Lumber associates not hearing the Code 3 page; b) His card kept declining; and c) his tax exempt # didn't work.  Did manage to fun it through VSP, saving him $1K, and was able to do a phone sale, saving him a return trip. Alex told me to please use the walky-talky!

4) Two WTH are you wearing customers:  Guy wearing bib overalls and nothing else; female with a skirt so short her ass cheeks were peeking out.  Put some pants on!

5) Customer asked about my fall on 6/20; told him I'm fine, just a little banged up.

6) Got 7/7 on LU!

7) Mgmnt fed us!

Outfit:  Gray 250 tee, 1 button cut off capris, patriotic headband; forgot the earrings.

From The Stupid Files: Y8, W18

This is going to be a short week; I have choir practice on Monday and Thursday, then performances Friday and Saturday, then granddaughter Olivia's 4th birthday party on Sunday!

 Day 84: Cooler, high 70s; 87 t/a

ASM:  Keri

HC:  Levi

Loader:  Jax

Welcome to the Twilight Zone!

1) Was asked if I wanted my break at 3:45; I asked Olivia if she left at 5, then said I'd take it at 4:30.  Turned out Olivia was needed to cover a lunch break.  I didn't get my 15.

2) After O left, I was slammed. Had a complicated return with several receipts and had to look up items.

3) Ran out of $1s on #1 and had to hop to #2;

4) Was doing a credit app while also checking out customers

5) Needed an  o/r around 5:30 and couldn't get ANYONE'S attention!

6) Meanwhile, HC Levi puts $1s in #1.....then I ran out of $10s and $5s!  So back to #2.....

7) Finally settled down around 6pm, and Levi sent me to lunch at ten after.

8) Had to take back something in nearly every damn dept....I don't think anyone did returns Sat-Mon.

Outfit:  Black Eclipse tee, 2 button cut off capris, eclipse danglies

Day 85: Warmer, 80s; 95 t/a

ASM:  Daniel

HC:  Levi

Loaders:  Jax, Pro John

1) Customer argued with me; he wanted to use his LCA account, to get the discount, but wanted to pay separately.  Told him it doesn't work that way; he retorted the Pros manage to do it; told him I wasn't a Pro, and this is the only way I knew how,  Got him to use his LAR,,,,then when he tried to make a payment, it wouldn't let him.  He left in a huff.

2) Say former ASM Shaun....told him I was mad at him for seeing Journey without me!  He admitted he only knew 6 of their songs.

3) Conrad and his g/f came in!

Outfit:  Black Dog tee, 2 button cut off capris, small zirconian hoops

Off the next several days!  Thurs, choir; Fri, Summer On Main; Sat, performance @Lincoln City.  Might get called in Sunday; Olivia's birthday is postponed to July 5th due to rain.

Day 86:  Rare Sunday

From The Stupid Files: Y8, W17

Day 80: Cooler, low 70s; 100 t/a

ASM:  Alex

HC:  Riley

Loaders:  DS Charles, Korbin

1) The saw is down and no one told me

2) Had to reboot my Zebra in order to work

3) Customer Frank H b*tched about no one to help him get a fridge, then went to Lumber, where he apparently couldn't get C or K's attention.  Called CS, who got ahold of them.  Why didn't he just walk up and tell me???

4) Olivia's dog did it's business on some shirts and the floor in aisle 5.

5) Had a turtle not want to open; saw Riley smash it on the floor as I went to lunch.

Outfit:  Gray IN tee, long capris, tiny silver hoops

Day 81: Early rain, high 70s; 64 t/a

ASM:  Alex

HC:  Levi

Loader:  Korbin

1) Saw Brent!

2) O spontaneously pulled her trash and handed me her tax exempts!  I almost asked if she was feeling okay....

3) Customer paid $5200 in cash!

4) Denis G arrived for his doors, but had to go get them off the shelf again.  THEN ran out of time and funds to pay for his water heater, toilet, and lumber.

5) Alex is off tomorrow!

Outfit:  Spare parts tee, long capris, gold 'tear drops'.

Day 82: Cloudy, windy, rain, 80; 80 t/a

ASM:  Keri

HC:  Riley

Loaders:  Jax, Pro John

1) O left to cover garden, then help out Fullfillment

2) Thunderstorm at 4

3) Staff threw Emily a baby shower, complete with cake:)

4) Denis G's items were missing this morning; I HOPE he picked them up!

5) Final 2 customers wanted to chat; finally left at 10:10!  Sold one book to Lori Wilson.

Outfit:  Black AK highway tee, long capris, thin gold hoops.

Off tomorrow and Friday for choir and Alex's appt!

Day 83:  Rare Sat: Warm, 80s; 17 t/a

ASM:  Alex

HC:  Levi

Loaders:  Jax, Korbin

Only stayed 2 hours due to tripping over a flat cart.  I'd scanned everything, then misjudged where I was in relation to the end of the cart.  Suddenly I felt myself falling, and managed to flip over onto my back with the wind knocked out of my, along with my dignity.  Glasses had fallen off; I hoped no one would step on them.

Took three male customers to pick me up.  I put my glasses on, wiped the tears from my eyes (I wasn't hurt, just shocked!) and took a few seconds to regroup before resuming my job.  But the bump on my right hand was swelling at an alarming rate, so Kaitlyn and Pro John took over. I went to the back to run some cold water on my hand and calm down; Kait fixed me an ice pack, and called Alex, who told us to come up front. Raven found the video, so we could get the correct time (I'd said 'five minutes ago'....turned out to be more like 20!) and while I was filling out the incident report, my sense of humor kicked in.

"I willingly and knowingly tripped over the cart in protest at being called in on my day off..."

Alex said, "I KNEW it!"

That's not what I put, btw....

Took two tries to get a hold of D, who came back to get me. Kait put my vest up and either she or Raven went down to get my stuff from the Pro Desk, then both of them walked me out to the truck.

Went home and continued to ice both my hand and my knee.

Ended up calling in Sunday, when I woke up with not only my knees, but my shoulders and collarbone in pain.  Took two rounds of 3 Tylenol Arthritis and spent the afternoon at Kyle's for Father's Day.  Hand is still slightly tender, but the swelling is down and just bruised a little.

Outfit:  Black Foreigner tee, long capris, small gold hoops

From The Stupid Files: Y8, W16

Day 75: Rain; 84 t/a

ASM:  Shannon

HC:  Levi

Loader:  DS Ian

1) Customer complained when I refused to let them use the dolly for their water heater; told them we had flat carts.

But we still need to lift it 6 inches!"

I called for a Code 3.

"Oh, never mind!"

Traci arrived and helped them!

2) Lumber associate Dan called in; the other person on the schedule had already quit two weeks prior.  Korbin came over to help, but all he could do was help customers, flat stack, and sweep.

3) Someone cut wire for a customer, but didn't know they had to write down the particulars.  Customer took a picture of the barcode.

4)  I ran out of steam around 8:30 and fought sleep for 2 hours.

Outfit:  Black Rebel Be Free tee, two button cut up capris, tiny silver hoops

Day 76: Rain at first, then sunny and humid; 69 t/a

ASM:  Shannon

HC:  Madi

Loaders:  Pro John, Korbin

1) Was still suffering from 'Con Hangover' until 6:30.

2) Had 'Chatty Cathy' customer around 4; I was trying not to pass out

3) Kem had called in; Olivia was on #1, I was on #2 until 5.

4) Saw Sam, Melanie, and Deb!

5) My fan quit around 8:45.

Outfit:  Blue LU, 1 button cut off capris, thin gold hoops

Madi took my picture; I posed with the Queen Bee tumbler very prominent!

Day 77:  Hot, 90s; 74 t/a

ASM:  Daniel

HC:  Riley

Loaders:  DS Charles, Pro John

1) People walked past carts on the sidewalk, then got them inside.  *eye roll*

2) People who push carts up to the door, then walk away.  Or leave their riding carts in the parking lot.

3) Forgot my fan; D brought it, but called me a 'crybaby'.

4) Alex is off Friday!!!

5) Customer's corporate card declined.  He didn't return.

6) Saw Shirley; she has a pinched nerve in her back.

Outfit:  Dept of Having A Good Time tee, 1 button cut off capris, silver diamond danglies

Am off tomorrow!!  And Theresa brought me the rest of the musical-themed 3D things she'd made:)

Day 78: Cooler, high 70s; 88 t/a

ASM:  Keri

HC:  DS Raven

Loader:  DS Charles, Korbin

1) Arrived to discover we had ZERO coverage, so had to take my lunch at 4! Went to Subway

2) My sandwich was on bread so fresh half of it fell apart and had to use a fork to eat it.

3) Returned to a sh*t show:  Customer needed 65 deck boards, but the order was marked 'Picked Up'. Think DS Charles had to pull them again.  Olivia 'had to pee reeeeeaaaally bad', so passed it off to me!

Then others needed orders found, and it was generally mass chaos for about an hour.

4) Earlier, Olivia had taken her last break. Customer needed o/r, so hopped on 2 until Raven arrived, but she didn't finish them out.  Ended up bouncing back and forth between two customers until #1 was out the door, then finished #2 and went back to #1!

5) Had a customer nearly leave w/o his flooring tiles!

6) Korbin bought me a candy bar, which I didn't have time to eat until after 8pm/

7) Place settled down after 8:30.

Outfit:  Blue tee with stars, 1 button cut off capris, thin gold hoops

Off tomorrow for Pride!

Day 79:  Rare Sun Flag Day Cool, low 70s; 96 t/a

ASM:  Alex

HC:  Riley

Loaders:  Pro John, DS Charles

1) Was busy from 3-6, when sent to break.

2) Busy 6:15-7, when the place died.

3) Needed an o/r; hopped to Pro Kath's register until Madi arrived.

4) Customer had to look up their card, so again I hopped on Pro Kath's register and bounced back and forth until both were rung up.

5) Found out LA Daniel quit.  THAT's why he's not been here all week!  It's been nice w/o Jax, ha ha....

6) When I arrived, there was no trash bag in the large can and NO box of shopping bags.  Also, no trash bag in #2.  Turned out Bryan didn't know where we kept them.

7) Forgot to give a customer their sixty-five cents; the hubby says he's not worried about it.  Gave it to the next customer.

8) Had a 'sand fountain'.....customer put play sand on counter and it 'sprang a leak'.  Teased him about leaving a trail so he could find himself back!

Outfit:  White flag tee, 1 button cut off capris, dangly r/w/b stars

From The Stupid Files: Y8, W15

Day 72: Warm, low 80s; 80 t/a

ASM:  Shannon

HC:  Riley

Loaders:  DS Charles, Daniel

1) Was late, due to a stopped train on 2nd St, then catching it AGAIN at 6th and St. Clair!  Olivia was in a mood.

2) Things slacked off around 5.

3) Went to lunch @6, and break @9:30.

4) POURED rain after 10:30, but stopped 15 mins later!

Outfit:  Dark blue LU Plank tee, 2-button cut off capris, small gold hoops

Day 73:  Warm, 80s; 86 t/a

ASM:  Shannon

HC:  Riley

Loader:  DS Charles

1) Register wouldn't show the numbers typed in for Cash; had to reboot it every time customer paid cash. It resolved itself after I returned from lunch!

2) The place died at 9:15

3) Coffee machine had overflowed; took 3 Clorox wipes to get the counter clean.

Outfit:  Journey tee, 2 button cut off capris, small zirconian hoops

Day 74:  Warm, low 80s; 70 t/a

ASM:  Daniel

HC:  Madi

Loaders:  DS Charles, Jax

1) For being in the middle of our '100 days of Hell', I've not been that busy!

2) Saw Izzaboo!!!  She was buying lollipops for her mom, who's got a temperamental tummy.

3) Forgot to grab my Clorox wipes; used the bleach water to clean the coffee counter.

4) Place died at 8:30.

5) St. Francis X had tax exempt, but couldn't find the correct phone #. Used the Catholic School one and worked!

6) Caved and bought the pink hammer and scissors.

Outfit:  Purple sneezin' tee, 2 button cut off capris, thin gold hoops

Off the next 4 days for Choir practice (Thurs) and ICC Fri-Sun!

From The Stupid Files: Y8, W14

Day 67:  Memorial Day Sunny, warm, 80; 87 t/a

ASM:  Shannon

HC:  Madi

Loaders:  Jax, Dan

1) Mgmt cooked us hamburgers and hot dogs

2) Customer got snippy when his CC wanted a PIN.

3) Customer asked where the Raised Garden Beds were.....LG, duh....THEN returned and asked about patio pavers!  Same place!

Outfit:  Gray 250 tee, long capris, double heart danglies

Day 68: Cloudy, sprinkles, 70s; 91 t/a

ASM:  Shannon

HC:  Madi

Loaders:  DS Charles, Dan

1) Olivia left at 4:)

2) Customer asked for $6 in quarters

3) Customer gave $20 for $16.03. Rang up $20.03; register wanted to give back $4.03???

4) Cust told me they picked up their order, but needed one more dog-eared fence picket, then said no, he'd already paid. Turned out Riley had told him to go to the CANOPY.  He'd been waiting for 5 mins!

5) Got to interact with Tillie the skittish blue heeler and give her treats:)

6) Nan and Mel arrived at 9:55 for a 5 gal bucket of paint.  She'd texted me earlier about if I was working that day.  When I didn't see them, assumed they'd come in while on my hour lunch.

Outfit:  Blue USA tee, long capris, large zirconians

Am off the next two days!!!!

Day 69: Sunny, warm, 80s; 100 t/a

ASM:  Alex

HC:  Madi

Loaders:  DS Charles, Jax, Daniel

1) When asked, customer replied he'd spent a lot of $$ several years ago and missed the Rewards. I told him we just began the Rewards 3 years ago and sent the link to his phone. He left, still complaining about it!

2) Cheryl bought BA for $15!

3) Misunderstood my clock out time for lunch. Thought I'd clocked out at 7:15; nope, it was 7:12! Clocked back in at 8:14/

4) Apparently, Alex complained Lumber was messy. DS Charles replied, "Do you want us to clean Lumber or keep counting?"  Alex decided to let them keep counting!

5) Best news of the night:  Alex begins his vacation tomorrow!  9 days w/o him!!!!

6) Saw Dawson!!!

Day 70:  Rare Sat Sunny, low 80s; 73 t/a

ASM:  Shannon

HC:  Levi

Loader:  Jax

1) Was told Granddaughter A bullied Kait's sister Mallory at the pool today, AND is the reason M is doing online school.

2) Pro John thought I was 49-52!!!

3) More customers not understanding the difference between the MLR CREDIT Card and MLR LOYALTY program.

4) Received prickly email from Keri about the 19th; Skye agreed to take my shift that day.

Outfit:  Black blouse, long jeggings, black danglies

Day 71:  Rare Sun Sunny, low 80s; 86 t/a

ASM:  Keri

HC:  Levi

Loaders:  Jax, Daniel

1) Got to see Mr. Mize's 1959 hard top Ford Convertable, and he demonstrated how the top retracts and expands:)

2) 3 customers needed pallets of concrete, blocks, and sand all at the same time after Yancy left!

3) Took 3 tries to get someone to unlock the tools gate for customer

4) Needed a Code 50 while Daniel was at lunch and Jax was on the forklift assisting another customer.  Finally had another customer help unload the woman's flooring from her car.

5) I'd forgotten my phone, so called Kyle to call his dad and let him know I needed it.

Outfit:  Black lace tee, long capris, silver crosses

From The Stupid Files: Y8, W13

Day 61: Rain, 70s; 61 t/a

ASM:  Alex

HC:  Riley

Loaders:  Jax, Levi

1) Olivia called in; Theresa with there until 4.

2) Rained until 6pm

3) Fairly steady until 7.

4) Sold Cheryl Forbidden Love:)

Outfit:  Gray Plank LU tee, cut off capris, large zirconians

Day 62: Cloudy, 70s; 84 t/a

ASM:  Alex

HC: Levi

Loaders:  Jax, Juan

1) Inhaled something, just as Olivia took her break.  Coughed for 5-10 mins until it settled down.  Joked I was trying NOT to have an asthma attack!

2) Observed a woman hitting her cart with another, then saying 'I'm sorry' to the cart! Later, she appeared in my line.

3) Had a rain shower around 6:30. Very  brief.

4) Saw Lee and Rochelle!  Rochelle wants to come back.

5) Brandon V returned two pallets of shingles 5 minutes until we closed.

Outfit:  Black Mom tee, cut off capris, tiny silver hoops

Day 63: Rain, 60s; 85 t/a

ASM:  Dan

HC:  Riley

Loaders:  Jax, Juan,Steve

1) Arrived at 4; called Madi 'Madison', lmao!

2) Forgot to empty coffee carafe on my lunch

3) Rain quit around 6!

Outfit:  LV Indian Motorcycle tee, black PU sweatshirt, cut off capris, gold 'tear drop' danglies

Off tomorrow for choir practice! Good news:  Dr says leg wound is now a 'dot'!

Day 64: Rain, mid-60s; 74 t/a

ASM:  Keri

HC:  Levi

Loaders:  DS Charles, Jax, Dan

1) Pro customer either had card stolen or unauthorized use; definitely had the points! Kept paying $800/month, and at least once, no record of it.

2) Forgot my fan.

3) Had to clean out the coffee carafe

4) Had to chase down my broom

5) Alex left at 3:30!!!

6) Got a credit app!

7) Woman came down asking about a trellis; told her it was LG aisle 2; she said the LG associate sent her to lumber!

8) Called three times for Code 50; no one came, even though I could SEE! DS Charles and Jax!  Josh paged from Tools; they came up to help.  Was I not speaking English over the PA???

Outfit:  Yellow Fla tee, faded jeggings, sea horses.

Day 65:  Rare Sat Rendezvous Cloudy, low 70s; 112 t/a

ASM:  Keri.

HC:  Madi

Loaders:  Sam, Daniel

1) Kept flipping my earring out of my ear!

2) Kyle brought me chicken and dumplings, but no fork, lol!  Ate it on my 1st break, then had an intestinal issue an hour later!

3) Was in such a hurry, due to needing to use the restroon, missed 4 boards b/c I didn't trust myself to bend over!

4) Went non-stop from 5-6:30, then again from 9:30-close

5) Tried to sign a customer up for a Pro Credit, but the system glitched and wouldn't let me past the 1st page.

Outfit:  Blue floral tee, faded jeggings, large copper hoops.

Day 66:  Rare Sun Indy 500 Day

ASM:  Alex

HC:  Madi

Loader:  Jax

1) Arrived; there were 3 of us (me, Bryan, and Yancy), so we tag-teamed during breaks and doing returns.

2) I didn't actually log in until 4:15.

3) Had 8 customers from 7:10-7:30!

4) Fan began dying around 7.  I was VERY hot all shift.

5) Had to tell a family of 3 we were closed at 8pm

Outfit:  Teal blue Rendezvous outfit, cut off capris, teal Indian danglies, white cap

From The Stupid Files: Y8, W12

 Day 56: Sunny, 70's; 63 t/a

ASM:  Shannon

HC:  Riley

Loaders:  Isaiah, Steve (from LG), DS Ian

1) Was called in; arrived 5:10; Olivia was obviously pissed off.

2) Had zero energy.  Did manage to do AP4Me and LU.

Outfit:  Black CBS tee, cut off capris, small diamond hoops

Day 57: Sunny, 70s; 49 t/a

ASM:  Shannon

HC:  Madi

Loaders:  Jax, Isaiah

1) Drove my van to work!  Unfortunately, it was dead when I left, D gave me a jump.  Back to the drawing board.....

2) Olivia took her break and 2 bathroom breaks.

3) We were slow, and also discovered I was still on Madi's log-in. Oops!

Outfit:  Gray Purdue tee, cut off capris, small gold hoops

Day 58: Sunny, 70s; 82 t/a

ASM:  Dan

HC:  Madi

Loader:  Miguel

1) Olivia left at 4.

2) Isaiah called in

3) Woman said the sweatshirt was 25% off; after double-checking, it wasn't. Then she said she'd forgotten her card and was told all she needed was her ID. Scanned it, but she couldn't remember the phone # associated with it, and I couldn't locate it under her name. So had to send her up to CS. Also, she stated it was her daughter's 44th b-day; the daughter looked 70 y/o!

4) Got Justin to to return his own items to the shelves, lol....

5) Alex came back to help out, wearing 'civvies'.  He also caught me locking the door at 9:55. I argued the large door was open; he was having none of it. Ricky saw my point AND Alex's.  *eye roll*  Yes, it's policy, but the LARGE DOOR WAS OPEN AND WE HAD NO CARS IN THE PARKING LOT!!

Outfit:  Blue America tee, cut off capris, large gold hoops

Off tomorrow, for choir practice!

Day 59:  Rain in am; sunny and 70s in pm; 87 t/a

ASM:  Keri

HC:  Riley

Loaders:  Jax, Miguel

1) Was slow 1st 2 hours. Was sent to lunch @5.

2) Steady when I returned.

3) No shopping carts at 8:30 so I could pull trash, then was busy for an HOUR until a cart arrived!  Slowed down after 9:50, and got my closing duties finished.

4) Nice, Alex-free evening!

Outfit:  Blue Vancouver Aquarium, cut off capris, sea horses.

Day 60:  Rare Sat Rain, 70s; 57 t/a

ASM:  Alex, Raven

HC: Riley

Loaders:  Jax, Sam

1) Rained HARD off and on; saw a full rainbow!

2) Male customer tried to look up his LU card, but was unable to. Tried calling home to get the card # and it declined. Finally we tried his Pro card and the 'trusted customer' and it cleared.

3) Met another guy who was screwed over by Tom Lay

Outfit:  Gray USA Flower tee, cut off capris, thin gold hoops

Off tomorrow for Granddaughter B's birthday party!

Also, Alex's cat Aurora went into labor:)  No kitties yet at the time of this writing.

From The Stupid Files: Y8, W11

Day 50: Rain, 60s; 95 t/a

ASM:  Shannon

HC:  Riley

Loaders:  Jax, Isaiah

1) Felt weird all shift.  Didn't know if I was tired or hungry, or if the mushroom-swiss burger I'd eaten made me feel sluggish.

2) Was HOT from 2-6pm!

3) Had LOTS of returns!  Several were taken back during my 15 min break, then more the first 15 mins of my lunch, and finally even more at close.

4) Felt like I had mild 'brain fog'.

5) Bought a 4th of July headband!

Outfit:  Blue hooded Cabela's sweatshirt, Hallmark Movie tee, dark jeggings, large hoops.

Day 51: Sunny, 60s; 77 t/a

ASM:  Dan

HC:  Levi

Loaders:  DS Charles, Darien

1) Felt a LOT better today!

2) Cust tried to 'help' me bag and put the caulk tubes in the bag wrong!

3) Didn't get my 1st 15 min break; Olivia left at 4.

Outfit:  B/W striped shirt, dark jeggings, black danglies

Day 52: Sunny, 60s; 82 t/a

ASM:  Alex

HC:  Riley

Loaders:  DS Charles, Isaiah

1) Olivia had a curious thing going on.  When I arrived, she was in the bathroom (2:50-ish).  At 3:05, she took her break in her car (smoke break???), arriving around 3:20. Then at 3:55, she had to use the bathroom again, and returned around 4:12!

2) Customer's card declined; maxxed out.  Wife got fraud alert; came in and wrote a check. Joked her hubby was in 'time out' while we waited for her arrival!

3) Everyone liked my hair cut! (4 inches off!)

4) Mr. Prov ran in at 9:53 and checked out with his PVC fittings at 10pm.

5) Isaiah informed me his last day is the 14th.  Booo......

Outfit:  Blue crew Cabela's sweatshirt, black dog tee, large gold hoops

Day 53: Rain, low 70s; 82 t/a

ASM:  Alex

HC:  Riley

Loaders:  Jax, Isaiah

1) 'Chatty Cathy' customer held up the line; it was backed up to Aisle 19. Someone called Alex and said it was 'freakishly long'. Madi came down to help, but by then, I was down to 2 customers in line!

2) Had to page 3 times for a Code 50 and for the saw. Jax blatently ignored me until I saw him, then pointed out the customer waiting by the saw. Madi unlocked the 100' drain pipe for me.

3) I'd forgotten my raincoat and had texted D about it, then CALLED him a few hours later.  He brought it.....at close.  Fortunately, it had stopped raining by then.

Outfit:  Brown gauzy shirt, dark jeggings, blue sappire hoops

Day 54:  Rare Sat Sunny, mid-70s; 122 t/a

ASM:  Alex

HC:  Levi

Loaders:  Jax, Kyran (import from LG)

1) As you can tell from the transactions, was BUSY!!  Non-stop for 3 hours; Trevor came to give me an o/r and stayed to help me out for several minutes!

2) Isaiah called in; hence Kyran's appearance

3) Finally calmed down around 8:30!

Outfit:  Gray leopard stripe l/s tee, dark jeggings, thin gold hoops

Day 55:  Rare Sun Mother's Day Sunny, 60's; 66 t/a

ASM:  Alex

HC:  Levi

Loaders:  Jax, Miguel (from LG)

1) Chaos around 3:45!  Yancy had gone to break (we were dead); Jax was at lunch; DS Charles had gone home for the day (I didn't know this). Suddenly, one customer needed shingles brought down; another wanted a pallet of concrete blocks; a woman needed help getting a board from the rack.  Multiple pages for Jax or Charles went unanswered. My Zebra malfunctioned; #2's phone didn't work. Finally, Alex appeared and filled me in the situation. He helped the woman and got down the shingles. Jax reappeared and was able to get the blocks. By the time Yancy got back, things were somewhat under control!  I took my break at 4:45 and gratefully sat down!

2) Saw Izzaboo!  (formerly of Millwork)

3) After Yancy left, at one point I needed an o/r, so moved to #2 again until Charlie arrived.

4) Learned someone shoved a pallet of garden pavers into the rack and bent it; it took two forklifts to get it down without it crashing down.

5) Friend Julie and her hubby Jorge were my final customers.

Outfit:  Blessed G'ma tee, #1 Mom pin, dark jeggings, large hoops.

From The Stupid Files: Y8, W10

 Day 44:  Heavy rain, high 60s; 61 t/a

ASM:  Shannon

HC:  Riley

Loaders:  Jax, Isaiah

1) Heavy rain began around 5; flooded our loading bay.  DS Ian found the squeegee and we took turns using it.

2) Aaron Knepp was in the store for 3 hours, with his family.  I teased him about bringing everyone in so we could see they DO exist!  Ian got a chuckle out of it!

3) Darrell T tipped a cart on end; I left it; he said he wanted to see it like that in the morning!

4) Woman decided the two Stanley cups were too expensive, so instead of handing them over, she put them into the blue buckets in front of the register.  WTH????

Outfit:  Gray G'ma tee, blue SC sweatshirt, faded jeggings, thin gold hoops.

Day 45:  Sunny, high 60s; 107 t/a

ASM:  Keri

HC:  Levi

Loaders:  Jax, Isaiah

1) Arrived; discovered Isaiah had submitted his 2 week notice; Raven 'stole' Olivia from Lumber to help out due to being short-staffed. Zion and Lazarie called in.

2) Isaiah had twisted ankle, so was taking it easy

3) Customer took the survey, then was immediately scammed.  "You won $500" popped up, but when he called the number, the guy wanted him to buy GCs from the app store.  NOPE!

Outfit:  Blue sparkly tee, black plaid, faded jeggings, large zirconian studs

Day 46: Sunny, 60s; 81 t/a

ASM:  Dan

HC:  Riley

Loader:  Jax (Isaiah and Darien called in)

1) Customer in a hurry was 'rude' to Pro Kath, who promptly dubbed him an ass.  He was just in a hurry and stressed, imho.

2) Jonah (Ian's son) rang up three customers and almost got his hands on the cash, but I intercepted it!

3) Olivia was 'stolen' again!

4) Jax went to lunch @6; within fifteen mins, a customer needed nearly 30 sheets of drywall.  Couldn't get anyone's attention.  Payton arrived; shanghied him to help out.  Two mins later, another customer showes up with concrete molds and explains he can only find 5 or 6 when our app says there's 21 in store. I call again for help.....then Chad walked in.  Told him to clock in and help the guy, which he did:)

5) Maria got the SM job!!!!!!

Outfit:  Gray hooded sweatshirt, faded jeggings, small diamond hoops.

Day 47: Cool, 60s; 78 t/a

ASM:  Alex

HC:  Levi

Loaders:  DS Charles, Isaiah

1) Arrived; Olivia was at CS!

2) Freakishly busy at first:  3-4 (21); 4-5 (11); 5-6 (18)

3) Couldn't get ahold of my guys to find flooring; turned out they were outside with no phones.

4) Tried to return Raymond's order; was unable. He went up front; turned out it was still in the system as  Pick up later! He'd picked it up on Mon, and no one had printed the ticket.

5) Accidentally cut up the new break schedule; Levi, being 'offended' by my actions, found it and stapled it back together!

6) Saw Mr. Miller, Kyle, and Dave (doggy dad to Maple and KD).

Outfit:  Blue/white striped sweater, faded jeggings, silver chains.

Day 48: Cool, 50s; 95 t/a

ASM:  Alex

HC:  Levi

Loaders:  DS Charles, Sam

1) 14 people in 1st 30 mins!

2) Went to lunch @6 instead of 6:30

3) Saw Kyle and Olivia:)

4) Screwed up and printed loading ticket before it was given to customer

5) Fire/rescue at Subway around 9pm

6) Customer tried buying 4 ceiling tiles (sold by box).

7) Woman reportedly said she didn't care when we closed; she was going to get her 'f---'n items!'  She left slightly after 10.

Outfit:  B/w buffalo check sweater, faded jeggings, red and white hoops.

Day 49:  Rare Sat Cool, 50s; 69 t/a

ASM:  Shannon

HC:  Levi

Loaders:  Jax, Isaiah

1) Met Michael, the new cashier

2) Was steady until 7pm; after Michael left at 6, was busy for a straight hour!

3) Jadyn had the heater on when I arrived!

Outfit:  Mama Bear sweatshirt, faded jeggings, large hoops.

Off the next 2 days, to celebrate our 35th wedding anniversary:)

From The Stupid Files: Y8, W9

Day 38:  Cool, low 60s; 66 t/a

ASM:  Alex

HC:  Riley

Loaders:  Jax, Isaiah

1) We were fairly slow.

2) Forgot to take my 7:30 meds and took them 45 mins later, during my 20 min break.

3) Needed a Pit stop @7:30

4) Customer wanted 4 or 5 100 ft drain pipes; was brought 9!  I joked, "It's a buy 4, get five free special!"

5) Customer left a bag at #2 @8:45

6) Customer bought sand with a hole in, which leaked all over my counter.

7) Entitled Haitians checked out at 9:55; finally finished loading and left at 10:15.

Outfit:  Teal flowered blouse, faded jeggings, 'spaceship' danglies

Day 39: Warmer, high 70s; 66 t/a

ASM:  Alex

HC:  Madi

Loaders:  Jax, Isaiah

1) TWICE I gave customers $10 instead of a $5!

2) Cust wanted full bunk of 23/32 OSB. Jax was at lunch; Isaiah busy. Taylor gave me the PRICE; I wanted to know how many were in the bunk!

3) Alex is about to get on my last nerve. "No writing, no playing on phones".....so you just expect me to sit there and daydream???

4) Had a LOT of plumbing parts to put away!  Thankfully, I also got a 15 min break so I didn't have to do it after we closed!

Outfit:  Brown blouse, long capris, neutral bundle danglies

Day 40: Warmer, low 80s; 65 t/a

ASM:  Dan

HC:  Ben/Levi

Loaders:  Jax, Isaiah

1) Cust came to Pro K's register as Matt was finishing up!  Was redirected to my register.

2) Tried to return siding, but system wouldn't let me.

3) Charged fan, but left it at home.

4) Ben and Raven came to give me $5s and $10s; I'd just returned iron bars, so told Ben to 'make himself useful' and put the returned items in the return bucket while I finished ringing up the customer!

Outfit:  Black Eclipse tee, long capris, Eclipse danglies

Day 41:  Warm, low 80s; 61 t/a

ASM:  Alex

HC:  Riley, Levi

Loaders:  Jax, Kolton (from LG), and Darius (new guy)

1) Thought Maria was closing, then Alex showed up!

2) The Haitian group checked out early, around 9:35!

3) Final customer wanted a tire gauge; had to sell him an $8 one.

4) Tried to help a customer, but the system would only email his 'cart' to Ian, not me.

Outfit:  Red LU tee, long capris, thin gold hoops

Off tomorrow, but agreed to help out over the weekend, with reduced hours.  Have I lost my mind?

Day 42:  Rare Sat, 6-close; warm, low 80s; 61 t/a

ASM:  Keri

HC:  Levi

Loaders:  Jax, Isaiah, Damian

1) Arrived at 6:05; Levi texted me at 6:04 for my ETA

2) Harassed customer who let his wife push the heavy cart of lumber!

3) Harassed Levi as he was cleaning out my drawer.

4) Had 3 people at close!  One's cards wouldn't work; he finally coughed up some cash.  I'm not sure I didn't still owe him $10....

Outfit:  White/black stripe tee with flowers; green vest, long capris, large gold ball/hoops

Off tomorrow, but agreed to come in and help out.

Day 43:  Rare Sun, 5-close; warm, high 70s; 47 t/a

ASM:  Alex

HC:  Madi, Levi

Loaders:  Jax, Isaiah, Damian

1) Customer bought water heater, took it out, and left us the box.  WTH???

2) Customer bought 4 bags of 50 lb concrete, then told Jax, "I'll have to move some things around; I didn't think about it until now."

3) Ran out of $1s at 5:30; had to give one customer $4 in quarters!

Outfit:  Purple and yellow polka dot shirt, long capris, thin gold hoops with the drop ball.

From The Stupid Files: Y8, W8

Day 33:  Warm, low 80s; 64 t/a

ASM:  Maria

HC:  Riley

Loaders:  Isaiah, Ben/Levi

1) Was steady until 7:30

2) Am #1 for AP4Me and got perfect score on LU!

3) Had issues getting Code 50 for customer around 7:45

4) Had to eat lunch @Pro, due to Kem not cleaning out the coffee carafe. Also had to get trash bags, so after my pit stop, had 3 mins to sit down.

5) Zero customers from 8:20-8:55, then nobody after 9:30.

6) Trash compactor is working again!

Outfit:  Dept of Having A Good time tee, long capris, small zirconian hoops

Off tomorrow, for Alex's GI appt.  Did tell Riley if he needed me, I could probably be there around 5.

Day 34: Warm, low 80s; 45 t/a

ASM:  Maria

HC:  Madi, Levi, Riley

Loaders:  DS Charles, Jax

1) Was asked to come in when back from E'viile; arrived at 6.

2) Discovered I'd left my phone in the truck.

3) Saw Izzy!  She's working at Harbor Freight.

4) Riley thought I was in my pjs!

5) Several customers quoted 'Win $500!' at me:)

Outfit:  Black CBS tee, red plaid leggings, small zirconian hoops

Tomorrow we go for Alex's probation hearing; I might be slightly late to work.

Day 35: Warm, humid, low 80s; 71 t/a

ASM:  Daniel

HC:  Riley

Loaders:  DS Charles, Isaiah

1) Due to Alex's probation meeting, arrived around 3:20-ish

2) Discovered someone had drawn a penis on the 2nd column in Aisle 16

3) Mixed up the '5' on change; thought I'd forgotten the $5, but after I reopened and recounted, it was $1.66, not $15.66.

4) Final customer wanted a delivery, but took TWO HOURS to get the rest of their stuff.  I'd helped them get ceiling tile when I returned from lunch (8:10), but it was nearly closing time when they finally had their list together and I could set it up for delivery, then ring up their CW purchases.

Outfit:  Gray IN tee, long capris, small zirconian hoops

Day 36:  Warm, humid, low 80s; 64 t/a

ASM:  Alex

HC:  Riley

Loaders:  Jax, Isaiah, Darian

1) Wasn't sent on break until 8:10.

2) 9:30 customer had 3 carts; didn't help get the stuff underneath the cabinet AND left their carts at the entrance of the large door.  Then discovered one of the women had left their wallet behind.  Fortunately, she was a Rewards Member, so was able to find her phone # and call her asap.  Entitled much??

3) Matt is no longer our SM!  Went back to Kentucky!  Hope we get another nice one:)

Outfit:  Spare parts tee, long capris, tiny silver hoops

Off the next two days!!

Day 37:  Rare Sun Cool, mid 60s; 56 t/a

ASM:  Shannon

HC:  Riley

Loaders:  DS Charles, Isaiah

1) Had 2 people all evening!

2) Teased Yancy when he went on break that I was non-stop for 15 mins!

3) Helped a customer find window well covers

4) Swept the place

5) If Bryan had held on for 5 more mins before helping with returns, I'd have had the closing duties finished before the final crowd arrived!

Outfit:  Black Alaskan Hwy tee, red/black plaid shirt, faded jeggings, small zirconian hoops.

From The Stupid Files: Y8, W7

Day 29: Cooler, 50s; 68 t/a

ASM:  Shannon

HC:  Madi, Riley

Loaders:  Conrad, Jax

1) Customers wanted plywood and 1x2s; told them to go down the drywall aisle; went down 18 instead!  But still managed to find it.

2) Rollo, the 14-week bulldog, was adorable! Tried to eat one of my patches:)

3) Customer hit the right door with his cart, knocking it off the track. Peyton put it back together, with help from Conrad.

4) Customer bought me a Reecee cup!

Outfit:  Red turtleneck, dark jeggings, thin gold hoops

Got a phone call Mom was being sent to hospital; called in the next 2 days and went to be with her.

Day 30:  Cooler, rain, low 70s; 60 t/a

ASM:  Alex

HC:  Madi, Levi, Riley

Loaders:  Jax, Isaiah

1) UKG wouldn't let me clock in; told Amy and she clocked me in.

2) Cust. said he wanted his receipt 'like this', showing me his crumpled one. Told I 'd wad it up, if he'd like....LOL!

3) Mr. N showed up; told me he'd passed over 2xs Feb 5th!  Had a triple bypass and doing well:)

4) Cust said if they used her rewards #, then she was honor-bound to pay for it!

Outfit:  Black/white buffalo check, white v-neck tunic, dark jeggings, thin gold hoops

Day 31:  Rare Sat: Warmer, 70s; 67 t/a

ASM:  Keri

HC:  Levi

Loaders:  Jax, Isaiah

1) Tried to return ceiling tiles, but system wouldn't let me. Alex came down; it was sold under Special Order 1; went through fine.

2) Saw John and Mercedes:)

Outfit:  Blace V-neck tunic; dark jeggings, turquois 'star' dangliex

Day 32:  Rare Sun Warmer, low 80s; 96 t/a

ASM:  Keri

HC:  Madi

Loader:  Jax

1) Couldn't log into the Zebra

2) #2 not working

3) Rang up customer's order on Pro Kathy's register, then discovered it was out of receipt paper.  Managed to email it to the customer!

4) Isaiah called in; Jax went to lunch, just as EVERYONE needed help!

5) Customer handed me $145 for $144....and I told him I needed another dollar, THEN realized my mistake.  Then went to break!

6) Slowed down around 6:30!

Outfit:  Gold tee, dark jeggings, blue sapphire hoops

From The Stupid Files: Y8, W6 Holy Week

Day 24: Warm, high 70s; 70 t/a

ASM:  Shannon

HC:  Ben/Levi

Loaders:  DS Ian, Conrad

1) Jadyn was with me until 6

2) Place died around 7:30

3) Had zero customers from 8:30-9:15.

4) Left door completely fell off the track; Conrad fixed it.

Outfit:  Bless this mess sweatshirt, faded jeggings, red/clear danglies

Day 25:  Warm, low 80s; 77

ASM:  Keri

HC:  Madi, Riley

Loaders:  Jax, Isaiah

1)  Got a Pro Credit app!  Think it's my 2nd of the month?

2) We very VERY slow!

3) Had zero customers from 5:30-6pm

Outfit:  Season for Sneezin' tee, faded jeggings, thin gold hoops

Day 26: Cooler, rainy, 60s; 62 t/a

ASM:  Dan

HC:  Madi, Riley

Loaders:  Conrad, Jax, Isaiah

1) Madi wanted Olivia to cover a break; Olivia refused, saying she wasn't scheduled to cover one and was therefore NOT doing it. Madi came down and told me to have her call her. Later, M told me Keri spoke to her.  We'll see what happens.

2) Customer returned a cracked tub and bought another, which HE PICKED OUT. However, he returned it later, since it was the wrong one, and bought a 3rd one, this time the correct one.

3) #1 was out of $1s by 5; didn't get any until after I'd gone to lunch at 7:30.

4) Madi saw a partially undressed BOY (waist down) in the WOMEN'S bathroom; she turned and left; he fled into the stall and redressed, then left the store.

Outfit:  Blue Whitehorse sweatshirt, faded jeggings, Yukon God earrings.

Day 27: Windy, warm, high 70s; 20 t/a

ASM:  Dan

HC:  Madi

Loaders:  DS Charles, Jax, Isaiah

About 30 mins into my shift, I got light-headed and saw the black spots which indicate I'm about to faint.  Called Madi and told her; she found someone to cover and clocked out at 5.

Outfit: Maroon blouse, faded jeggings, silver spirals

Day 28:  Good Friday Warm, mid-70s; 60 t/a

ASM:  Maria

HC:  Riley

Loaders:  DS Charles, Jax

1) Was called in; accepted due to the fact I could make up the 5 hours I lost yesterday.

2) Woman's card wouldn't work, so wrote a check.  Ten mins later, when her hubby bought more, the system refused her check. Pushed it aside with a P/L sticker on it for tomorrow.

3) Saw Mel and Nan:)

Outfit:  Blue LU tee, new faded jeggings, blue danglies, bunny ears headband

Off tomorrow!  Happy Easter:)

 

From The Stupid Files: Y8, W5

Day 18: Chilly, 40s; 60 t/a

ASM:  Alex

HC:  Madi, Ben, Riley

Loaders:  Conrad, Jax

1) Had trainee with ZERO experience, so she watched me until my lunch at 6.

2) Had a complaint against J:  Customer reported he told her he was "too busy" to call someone to help her, since the line was long.

3) Showed HC M how to do LCA with tax exempt

4) Got the large trash bags, but then discovered they were the same ones as in the locker.  Oops....

5) Discovered I'd been on HC Mad's log-in since 7:15!  Oops....

Outfit:  Blue crew Cabela's sweatshirt, black CBS tee, patterned leggings, new faded jeggings, tiny silver hoops.

Day 19: Warmer, 50s; 65 t/a

ASM:  Alex

HC:  Raven, Riley, Ben/Levi

Loaders:  DS Charles, Jax

1) 1st day with Olivia 8-5. I've tried to engage with her before, but it's a personality conflict, and we don't really connect. She comes off slightly abrasive.

2) Alex caught me clocking in from lunch early and taking a pit stop before returning to my register.

3) Had my trainee for an hour after returning from lunch. She's catching on!

Outfit:  Black/gray tee, black vest, new faded jeggings, silver and turqoise 'star' danglies

Day 20: Warmer, 70s; 77 t/a

ASM:  Alex

HC:  Ben/Levi

Loaders:  Conrad, Jax, Isaiah

1) Olivia seemed more friendly today:)

2) Alex picked on me so much tonight, he nearly got on my last nerve. He asked if I was ever going to be good (ie:  Stay off phone, don't write) and I said, "Have you met me?"  LOL!

3) Despite the fact we had 3 lumber associates, after we closed, I helped Jax and Isaiah bring in two loads of carts.

Outfit:  Black/gray leapard stripe tee, new faded jeggings, blue marble danglies

Off tomorrow!

Day 21: Chilly, 40s; 98 t/a

ASM:  Keri

HC:  Madi, Riley

Loaders:  DS Charles, Jax

1) My zebra wouldn't log me in, but when I tried another, it said I was logged it.  Emma had me swap out the batteries, then everything worked fine.

2) We were BUSY!  Had 75 transactions before going to lunch at 7.

3) Customer decided against the flooring tile DS Charlie brought up, and bought a more expensive tile.

4) Saw Mel and Nan twice:)

Outfit:  Green/while striped tee, black vest, new faded jeggings, filligree hoops

Day 22:  Rare Sat Chilly, 50s; 114 t/a

ASM:  Keri

HC:  Madi, Riley

Loaders:  Sam, Isaiah

1) I forgot to grab a zebra; thankfully, Emily gave me hers.

2) Was BUSY!  90 t/a in four hours!

3) Had a customer who told me this would be his final trip to the store, since he tried to return an item and was told since it had been 90 days, we couldn't take it back.  He was furious.  All I could say was, 'I'm sorry' with a smile on my face.

Outfit:  Palm tree light sweatshirt, new faded jeggings, sea horses.

Day 23:  Palm Sunday Warmer, high 70s; 71 t/a

ASM:  Maria

HC:  Ben/Levi

Loaders:  Jax, Isaiah

1) Was called to come in at 4

2) It was 'leave everything in Lumber night....Hardware, Paint, and Fashion Bath

3) Sent Jael to Fashion Bath and he didn't return for several minutes.

Outfit:  Mama Bear sweatshirt, black CBS tee, new faded jeggings, small diamond hoops