Day #45: Mother's Day in Lumber
Was thrilled to learn when I arrived I'd been moved to Lumber! We were pretty slow from 10:30-2; I was sent on my 15 minute break at noon, and Brenda and I pretty much took turns checking people out. Management brought in doughnuts and chocolates; I had 2 doughnuts before I clocked in, then Robert brought me a 3rd. A customer bought all the cashiers candy bars, so I also had a Snickers. Brenda left at 2, and I decided to do most of my closing duties after my lunch break at 3.
Aliscia relieved me, and D took me to McAllister's, who gave me a free Rice Krispy treat. When I got back, I did the returns before clocking in, then started on some of my closing duties. Customers picked up; we were steady until 6pm.
At closing, Brandon let me out first, since I think I was the oldest Mom in the building!
Quick Notes:
-I gave a woman free chairs, since I couldn't find a barcode, and we were only about $30 away from the projected total.
-I griped at Ben for spitting in the clean trash can....TWICE.
-At the end of the shift, I was straightening up the carts in the Masonry aisle when I heard Adrianna speaking. Told her what I was doing....
"You're supposed to straighten OUR area!"
"I did!"
Ben chimed in, "She did....and yelled at me for spitting in the trash can."
All I had to take up front was my tax exempt forms, since Jordan had brought down the register tape, Darren had taken out the trash, and Ben had brought me the bleach water. Justin had even taken some of the other returns back already (hanging lantern and a 1"x8').
Earlier, I'd placed a container of Auto Wipes on the Home Decor desk, since the display I thought they went turned out to be Heavy Duty, not Auto. While sweeping around Register 3, I found an entire display. At the end of the shift, that container was still on the HD desk, so on my way back from my locker, I picked it up and detoured past R3, as A was calling me to clock out! Told her what I'd done...."Because I'm thorough like that!"
Think my Memorial Day weekend issue has been solved: D said I could drive the truck Sat, but I'll have to be home on Monday. I may be late for my shift, but at least I'll be able to work, and won't need subs or a call-in.
Here's hoping tomorrow goes smoothly!
Day #46
I knew this day wasn't going to be typical when I couldn't log into the register. Finally, Cindy came down and had me log in under her account, until Tasha could figure it out. Thirty minutes later, Tasha came down and gave me my new log in info. Turned out I'd been logging in a Ben for two months, lol! I'm now MH3, and have a new password. Hope I remember it tomorrow....
One of my early customers had a stack of lumber, and when I went to scan the final stack, he kept bobbing the cart up and down. We joked about making me seasick.....then when I went to give him his receipt, I waved it up and down as 'payback'. He burst out laughing!
Things went fairly smooth until 6:30. I began to feel the urge to use the bathroom, but held it, due to both being busy and the hopes that someone would relieve me for my break. No such luck.....Jared walked by and I asked him if he could cover for me, but he's not trained on the register. So I asked him to go to the restroom for me, ha ha! He did go get Aliscia to cover for me, and it was none too soon....my bladder was screaming at me!
When I returned, she informed me we weren't doing sodas, and there were only four of us closing, b/c Jill hadn't shown up. Justin, my lumber associate, left at 7, and Kaleb either called in or did a no-show. Scott sent down a newbie named Malik, and he did a fine job. If I needed extra help, the guys from Tools, Flooring, and Plumbing came to help load. At the end of the shift, ALL the guys were bringing in the lumber carts.
I also had a guy with 13 cabinets, and we couldn't find the barcode for the 15% off. So I figured out what the total would be, then figured out which items to discount/total out to make up the difference, so he'd get some sort of discount. Ended up taking $280 off his total, instead of only the $275 needed....then he informed me of his military discount! $1888 worth of stuff knocked down to below $1500.
I also didn't get a lunch break, so I brought my food to the register and ate between customers. Swept my area AND the masonry aisle, since there was a huge pile of concrete mix in the middle of it. Chad was MOST appreciative of that gesture! Logged out at 9:45, and thanked all the guys who'd helped me out tonight.
Here's hoping tomorrow goes a little smoother.....oh, and I have to work Thurs. Darn it, I was looking forward to having 3 days off in a row! But as of now, I don't close; I'm scheduled 4-9pm.
Day 47:
Shift began smoothly; I'd arrived before 2:30 and completed my 'Violence in the Workplace' training before clocking in. Discovered Chelsea has been promoted to Flooring Specialist, so starting next week, I won't have her to talk to. Got a back-handed compliment; Ben exclaimed, "Who am I going to talk to now? Molly's not here every day!"
Discovered what had happened Monday night: KARL was supposed to work, but he'd been moved to MST, and whomever did the schedule confused him with KALEB. I teased Kaleb, "That's what you get for spelling your name with a K!"
Had left a proof copy of Catered Romance in the 'little library', and when I told Sacred about it, she snapped it up:)
Around 7pm, we had a moment of hilarity. Ben was placing a pallet of Quikcrete on the shelf, when all of a sudden he hit something, and ripped open about 4-6 bags! Cloud of concrete dust billowed from Aisle 21; I whipped out my phone and took pics. Ben yelled, "Don't take a damn picture!" Kaleb and I could barely stand up, we were laughing so hard!
Any time I found myself with a lull, I went over and swept up what I could. When Chad came on at 9, he just shook his head.
Also had a weird thing happen....woman handed me $200.53 for her payment.....but when I rang it up, it logged it as $301.53. WTH??? Did the math; I only owed her $34 in change!
Am off tomorrow! I work again Thurs from 4-9, later, if they need me to close. Here's hoping all goes well!
Day 48: No Good Deed....
Clocked in, then discovered Mikayla wasn't dressed for LG, and I'd worn a white shirt and Capris, so I switched. Not an hour into my shift, I rang up a woman's Round Up, then the free sprayer. Sprayer didn't ring up, so I zeroed it out. Three customers later, another woman brings her duo in. Me, assuming it's not going to work, informed her of this issue.
"I used to be your LP (loss prevention)."
"Okay; I'll ring it up."
Low and behold, that time it worked. She'd also left her utensil tray behind; I looked for her, but then got busy, so held onto it. She returned and asked, rather snottily, I thought, "Do you have my tray?"
"Right here." I tried to be nice, then watched her enter the store. I figured she was going to report my actions, and I was right. Ten minutes later, Tasha came out and reminded me to 'scan all items.'
Thought that was going to be the end of it, but no, at the end of my shift, I got The Lecture.
Thankfully, I have thick skin....but at the same time, it came on the heels of D yelling at me for the way I've been spending my half of my paychecks! WTH....I did the math. If I hold onto all three of my next paychecks, I'll have everything paid off....or at least, close to it! So I just fell victim to a bad day.
A day that, as of last week, I wasn't even scheduled to work!
So yeah.....fuming a little over here.
The only other significant thing that happened was I lifted a yellow plant to scan and it turned my left hand yellow. Tried to use my water bottle to clean my hand, but all it did was fade....I looked like I had a healing bruise for a few hours!
Rachel came down and relieved me for a few minutes, so I could swap out my hearing aid batteries, which decided to quit around 6. Stretched it to a ten minute break by using the bathroom, then helping out two people in Flooring! Got my 15 min break around 7:45.
At the end of the shift, we had a guy who wanted 20 bags of mulch and 8 bags of potting soil, in addition to all 20 of his discounted plants. I clocked out around 9:15.
Just checked; my last 'bad day' was on Day 18, so thirty days apart....not too bad!
Day 49: LG again
Shift went well! Only had one 'cranky' customer, who didn't understand why her flowers weren't ringing up $4 a piece.....til I pointed out she only had 2! So she FINALLY went back and got the 3rd, after I'd already knocked the price down to $6 to appease her. Still, she insisted the final cost should only be $18....I managed to convince her the tax made up the difference. *eye roll*
Was asked if I could stay til close; I said sure. As I was returning from taking the trash to the compactor, Tasha asked if I could work tomorrow, 2-close. Sure! It bumps me up to 22 hours instead of only 17:) I'll be in Lumber tomorrow!
No comments:
Post a Comment