Day 32: $3,472 (and 95 cents)
Arrived to discover Mel's final day is Sat; she was offered the Fullfillment job in E'ville. Also, Deb's retiring, and today was Noel's final day. She'll be working in the office at one of the nursing homes.
Took over for B, and was busy ringing up customers for the 1st hour. Did the soda count, then while things were slow, set up an LBA, only to have to call for a reference #. I then realized the line is beginning to back up, so called for a Code 3. Got the customer approved, then hopped over to #2 to help with the line. Customer B had an estimate that wouldn't ring up. Switched back to #2, then called HC A when it still wouldn't ring up. Ended up ringing it up in Genesis. Then their card needed approved; they only had $800 available. Customer argues they just paid it off. Got a hold of a CSA, who explained there was a 'hold' on their $6K payment until May 5th. Customer began to write a check, but then their bank wouldn't transfer any funds. Her hubby used his card, and the payment went through.
Continued with the prelim duties, and was sent to break at 8. When I returned, started sweeping. I'd just finished with the horseshoe when four policemen arrived with a Hispanic guy. Not knowing the protocol, I logged onto Casey's register to pretend I wasn't eavesdropping. Apparently a caller had reported 'suspicious activity'. The guy had no ID, and after a lengthy conversation, he was let go. I finished sweeping, then Loader N and AM took out the trash and brought in the concrete. I put away the soda, and locked the doors at 9. HC A cleaned me out; I took the remaining trash bag to the hopper and walked her up front, locked the middle doors, then grabbed a small roll of trash bags and filled all mine. Put up my vest and clocked out at 10:20.
Outfit: Blue hooded Cabela's sweatshirt, faded jeggings, small textured gold hoops.
Day 33: $4,636 (and 89 cents)
Shift began well; I had the soda count done in an hour, and the customers were nice and steady. Then Customer A arrived and began to give me a list of things for delivery. Line began to back up; we discovered he needed to go get item numbers, so I hopped over to #2 and rang up the line. A returned and we finished the order....but delivery fee was wrong, so called ASM N, who came down while I was on #2. I went back and finished A's order, but the delivery was still wrong, so sent them down to CS to get it fixed.
I went to lunch, and when I returned, Customer B arrived, and tried to pay by check. Turned out the owner of said check was on the phone, and the 1st time I ran the check, it needed the drivers license #. B took too long and it timed out. 2nd time, it declined. We tried to manually imput it, but still declined. So saved it and logged into Genesis, but could not recall the invoice. Rescanned everything, and promptly forgot how to do a phone order, so had to call HC J, who refreshed my memory, Got them finally rang up, with me apologizing all over the place for the delay.
Things slowed down, so got the place swept. Customer C arrived and asked about the altercation last night. I rang him up, he put his card in, and when I told him the total, he was shocked. He thought two items were only $17; they were $119! Printed his receipt and sent him to CS to get it refunded or fixed.
Tracy A arrived and wanted to know if he could get a very warped plywood for half off; I said sure, so needed an o/r.
Loader K took the trash hopper and set the safety pallets; I returned a can of paint, and clocked out at 10:30.
Outfit: Red turtleneck, faded jeggings, copper hoops
Day 34: $5,560 (and 29 cents)
Arrived and took over for B, and did the soda count and prelim duties. Rang up customers, then began sweeping around 7. Went to break at 7:30, then came back and brought in some carts, re-swept the walkway, mucked out the mats, and sanitized all the registers. Locked the doors at 9:55, and took the trash to the hopper while HC J cleaned out my register. Nice, steady night.
Outfit: Black/gray shirt, faded jeggings, red sweatshirt, copper hoops
Day 35: $7,334 (and 54 cents)
Began my shift by filling the snack rack, and one of my customers, Leon, asked me if I had any free ones. I said no, but when he mentioned he and his wife were going to La Fiesta, I told him to bring me some chips. "Oh, you want chips, but I don't get any Oreos?" He winked and went shopping. Later, he showed up with his doors and paid with a refund card, and the balance was $27. He rolled his eyes and opened his wallet. "Do you have enough to still take US to La Fiesta?" I teased. "Yes, MOLLY." and handed me $40. I smiled, gave him his change, and sent him on his way. His wife was cracking up the entire time!
After I filled all the snacks and soda, I did the prelim duties and brought in some carts. Around 7:30, L's wife came in and handed me a small take out container! I thanked her, and she said, "I wanted to bring you these, because you brighten our day every time we see you." Awwwww......
I went to break, and when I came back, noshed on those chips for an hour while sweeping, then mucked out the mats and sanitized the registers and wiped down the counters. When HC J cleaned me out, I locked the doors and waited for Loader Al to finish setting the safety pallets and bringing in the concrete. Took the trash to the hopper and put up my vest. Clocked out at 10:15 and went to karaoke....
Bill showed up around 12:30! Tried to take a pic with him, Vickers (it was his b-day), and Elaine, but he pulled his sweatshirt over his face. So I took one on the sly. He's growing a gray/white beard, so didn't recognize him at first. Stormi was also there, and Elaine won $100 on the tip board. She got drunk and wrote 'Spank me' on Steve's cup! Got home around 1:30 to a very grumpy hubby.
Outfit: Whitehorse sweatshirt, faded jeggings, small gold textured hoops.
Day 36: $12,666 (and 69 cents!)
Arrived and immediately rang up one customer, then gathered the paperwork and began the prelim duties. Ended up being very busy from 6pm-7:30; went to break, and when I returned, had time to gather the rest of the trash. Didn't start sweeping until nearly 8:30, and finally sanitized the registers around 9:30. Filled the bags; tried to do my LU, but the screen wouldn't load. Returned items to electrical, hardware, and tools. Clocked out at 10:15. Good night:)
Am off to Nashville, IN tomorrow with Loader Matt.
Day 37: Rare Sunday $17,177 (and 79 cents)
Arrived slightly late, and discovered #2 was down. Hopped on #3, then ASM N came down and fixed #2, which worked maybe an hour, before I was back on #2. Em went to lunch at 1 and we were slammed! Even had a 'traffic jam' at one point. E returned around 2 and the madness continued until 3, when things settled down. She swept, while I shuffled the soda. ASM K ticked me off; apparently Cait hadn't taken out the trash, so K asked me to please take it out tonight. Gritting my teeth, I said I would. And rolled my eyes...I ALWAYS TAKE IT OUT!!!!!!!
Had an interesting exchange with LCS....customer I recognized needed an approval....I called, CS says b/c her hubby's not with her, I'm 'not supposed to process' her card. I did get her to tell me the credit amount left, agreed with her, and hung up. I then told the customer we could process X amount on card (so she'd get her discount), then the balance on another card. Problem solved; I've worked with this customer before, and she had her hubby's photo ID on her phone. She thanked me profusely; I told her she was lucky she came to me, b'c the 'young ones' would have politely thanked her and refused to process it. I'm working on Year 4, and knew how to do it.
Went to lunch at McA, after selling M Lewis her keychain, and when I returned, I took over #1 while Em went to break. I did the soda count, then HC J told me we didn't have anything, so I kept it for tomorrow. Reg #2 went down again, and HC A came down and fixed it. She's taking ASM N's job, so now we need two more HCs, since Haley quit. After Em left at 6, I started on the closing duties, and finally got the place swept by 7:30. Swept the mats and even the concrete outside, and my final customer left at closing. Let Loader C out for the safety pallets and concrete, then rode a scooter to the front, taking back items to Plumbing, Paint, and Hardware. Returned and discovered HC J had taken my final bag of trash, and had forgotten the tax exempts, so pushed a LG cart up front, then grabbed a roll of trash bags, put one in the can and the rest in the plastic container, THEN put up my vest and took the paperwork up front. Clocked out at 8:30.
Outfit: Blessed G'ma tee, new dark jeggings, small gold hoops
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